Quality Operations Leader, Food Safety & CI

East West Tea Company Llc; Eugene (OR); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Nourish Market meals

Company events

Job summary

East West Tea Company is seeking a Quality Operations Manager to lead quality systems, drive food safety and regulatory compliance, and partner with Manufacturing to ensure product quality and traceability. The role balances Quality Management System work, continuous improvement initiatives, and mentoring a team in a fast-paced production environment.

The ideal candidate will hold a Bachelor's degree in a related field, be PCQI certified, and have at least five years in regulated industries with

Qualifications

• Bachelor's degree or higher in a biological sciences, food science, chemistry, or related field.
• PCQI certification is required/perferred.
• Minimum 5 years in a regulated industry (dietary supplement/food/drug).
• At least 2 years of direct people management in a quality environment.
• Strong knowledge of 21 CFR Part 111 & 110/117.

Responsibilities

• Maintain and improve Quality Management System (QMS) programs affecting Food Safety and Quality (CAPA, Internal Audit, nonconforming materials).
• Partner with Manufacturing to ensure records/reports for product compliance are accurate and accessible.
• Identify opportunities to enhance product quality, reduce defects, and drive continuous improvement.

Skills

Quality management

Leadership

Regulatory knowledge

Problem solving

Cross-functional collaboration

Education

Bachelor's degree in biological sciences, food science, chemistry or related field

Job description

East West Tea Company is seeking a Quality Operations Manager to lead quality systems, drive food safety and regulatory compliance, and partner with Manufacturing to ensure product quality and traceability. The role balances Quality Management System work, continuous improvement initiatives, and mentoring a team in a fast-paced production environment.

The ideal candidate will hold a Bachelor's degree in a related field, be PCQI certified, and have at least five years in regulated industries with