Quality Operations Leader

City of Shakopee, MN; Stafford (TX); Hybrid; USD 90,000 - 115,000; Full time

Job summary

Emerson is seeking a Quality Supervisor to lead all Quality functions, including Receiving, In-Process (Weld/NDE), and Final Inspection, QA documentation, supplier documentation review, and calibration activities. You will ensure compliance with customer, regulatory, and industry requirements while supporting the Quality Management System and continuous improvement.

The role involves coaching and developing a team of 25+ quality professionals, driving metrics, and collaborating with

Qualifications

• Lead and supervise 25+ Quality personnel across Receiving, In-Process (Weld/NDE) and Final Inspection, QA documentation, supplier documentation review, and calibration activities.
• Monitor quality metrics and drive improvements in product quality, process effectiveness, and operational performance.
• Partner with the Quality Manager and cross-functional teams to achieve quality objectives and ensure compliance with customer, regulatory, and industry requirements.
• Support internal, customer, and third-party audits, including implementation of corrective and preventive actions.
• Oversee the facility calibration program and maintain compliance with applicable standards and certifications.
• Investigate customer complaints, internal nonconformances, and quality issues, ensuring effective root cause analysis and corrective actions.
• Lead, coach, train, and develop Quality personnel to enhance technical competency, engagement, accountability, and career growth.
• Foster a culture of safety, teamwork, continuous improvement, and operational excellence.
• Support customer visits, source inspections, and quality-related communications as needed.
• Special projects as assigned.

Responsibilities

• Lead and supervise 25+Quality personnel across Receiving, In-Process (including Weld/NDE), and Final Inspection, QA documentation, supplier documentation review, and calibration activities.
• Monitor quality metrics and drive improvements in product quality, process effectiveness, and operational performance.
• Partner with the Quality Manager and cross-functional teams to achieve quality objectives and ensure compliance with customer, regulatory, and industry requirements.
• Support internal, customer, and third-party audits, including implementation of corrective and preventive actions.
• Oversee the facility calibration program and maintain compliance with applicable standards and certifications.
• Investigate customer complaints, internal nonconformances, and quality issues, ensuring effective root cause analysis and corrective actions.
• Lead, coach, train, and develop Quality personnel to enhance technical competency, engagement, accountability, and career growth.
• Foster a culture of safety, teamwork, continuous improvement, and operational excellence.
• Support customer visits, source inspections, and quality-related communications as needed.
• Special projects as assigned.

Skills

Leadership

Quality Management

Communication

Problem Solving

Cross-Functional Collaboration

Education

BS in Mechanical or Industrial Engineering

Tools

MS Office Suite

CMM/FARO Systems

Job description

Emerson is seeking a Quality Supervisor to lead all Quality functions, including Receiving, In-Process (Weld/NDE), and Final Inspection, QA documentation, supplier documentation review, and calibration activities. You will ensure compliance with customer, regulatory, and industry requirements while supporting the Quality Management System and continuous improvement.

The role involves coaching and developing a team of 25+ quality professionals, driving metrics, and collaborating with