Quality Operations Lead

MUSC Health; Charleston (SC); On-site; USD 90,000 - 120,000; Full time

Job summary

Medical University Hospital Authority (MUHA) seeks a Quality Operations Manager I to strengthen execution, coordination, accountability, and follow-through across CQO areas in Charleston. You will oversee projects, track deliverables, review contracts, and support data-driven performance improvements for sterile processing, infection prevention, patient safety, and regulatory readiness.

The role emphasizes centralized operational support across divisions, enabling standardization of processes

Qualifications

• Bachelor’s degree in healthcare administration, business administration, public health, nursing, health sciences, industrial engineering, or a related field required.
• Master’s degree in healthcare administration, business administration, public health, quality/safety, or related field preferred.
• Two to five years of experience in healthcare operations, quality improvement, project management, sterile processing support, perioperative operations, infection prevention, regulatory readiness, patient safety, or a related field preferred.
• Experience in an academic medical center, hospital operations, perioperative services, sterile processing, quality/safety, or regulatory environment preferred.
• Lean Six Sigma, CPHQ, PMP, CRCST, CHL, CSPDT, CIS, or other relevant healthcare quality, project management, or sterile processing certification.

Responsibilities

• Coordinate projects, develop action plans, track deliverables across CQO-led priorities.
• Review contracts and work with fiscal to maintain contractual excellence.
• Support data-driven performance improvement and prepare reports and executive summaries.
• Facilitate communication among clinical, operational, and administrative leaders.
• Support Sterile Processing Department quality, regulatory readiness, and operational improvement initiatives.

Skills

Project management

Data analysis

Stakeholder management

Process improvement

Cross-functional collaboration

Education

Bachelor’s degree in healthcare/related field

Master’s degree preferred

Tools

Excel

PowerPoint

Word

Teams

Job description

Medical University Hospital Authority (MUHA) seeks a Quality Operations Manager I to strengthen execution, coordination, accountability, and follow-through across CQO areas in Charleston. You will oversee projects, track deliverables, review contracts, and support data-driven performance improvements for sterile processing, infection prevention, patient safety, and regulatory readiness.

The role emphasizes centralized operational support across divisions, enabling standardization of processes