Quality Monitor Pharmacist

Texas Health and Human Services Commission; Dallas (TX); On-site; USD 105,000 - 106,000; Full time

Benefits offered by this job

100% paid employee health insurance

Job summary

Texas Health and Human Services Commission (HHSC) in Dallas seeks a Pharmacist I to support the Quality Monitoring Program within Medicaid and CHIP Services. This mobile role conducts visits, analyzes prescribing practices, and collaborates with facility staff to improve resident safety and care.

The ideal candidate holds a Texas Registered Pharmacist license, enjoys field teamwork, and can travel statewide up to 80%.

Qualifications

• Current Texas Registered Pharmacist license (in good standing).
• Two years' pharmacy experience with adult populations or geriatrics.

Responsibilities

• Attends regular and predictable schedule; works with MCS to implement solutions.
• Conducts quality monitoring, rapid response, and in-service visits; evaluates drug therapies and facility systems.
• Reviews policies and performance reports; provides education on best practices.
• Documents reports of monitoring visits; communicates findings and recommendations to facility staff.
• Maintains current knowledge; conducts literature reviews to update evidence-based practices.
• May train/supervise others during visits.

Skills

Clinical monitoring

Policy interpretation

Communication

Team collaboration

Public speaking

Education

Pharmacist license (Texas)

Tools

Microsoft Office

SharePoint

Teams

Job description

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Quality Monitor Pharmacist Job Title: Pharmacist I Agency: Health & Human Services Comm Department: QMP Nurses and Pharm RMS FTE Posting Number: 20904 Closing Date: 10/03/2026 Posting Audience: Internal and External Occupational Category: Healthcare Practitioners and Technical Salary Range: $9,396.87- $9,418.00 Pay Frequency: Monthly Salary Group: TEXAS-B-27 Shift: Day Additional Shift: Days (First) Telework: Travel: Up to 80% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: DALLAS Job Location Address: 2020 N MASTERS DR Other Locations: Dallas; Duncanville; Ennis; Fort Worth; Garland; Granbury; Hillsboro; Irving; Rockwall; Watauga; Waxahachie; Weatherford MOS Codes: 230X,43PX,67E,SEI12

General Description

This position requires a current Texas Registered Pharmacist license (in good standing).

Position may be filled statewide. Prefer the Dallas/Ft Worth Area. This is a mobile position.

The Medicaid and CHIP Services (MCS) department is driven by its mission to deliver quality, cost effective services to Texans. The Quality and Program Improvement's Quality Monitoring Program (QMP), Quality Monitoring Unit (QMU) seeks a highly qualified candidate to fill the position of Pharmacist I (Pharmacist Quality Monitor).

The Pharmacist Quality Monitor (PQM) reports to the QMP, QMU Regional Nurse Manager. This position makes a significant contribution to MCS's mission by conducting monitoring visits in Texas nursing facilities as identified by the Early Warning System (EWS). The PQM utilizes expertise in pharmacy to assess conditions that could place facility resident's health, safety, and welfare at risk and assists providers in improving systems. This position uses independent and clinical judgment in the discovery process including collecting and evaluating medical and therapeutic prescribing practices and pharmacy data to improve the care and quality of life of facility residents. This position reviews facility systems to determine facility system strengths and weaknesses and policy/procedures and performance reports to determine if the facility's systems are consistent with evidence-based practice. This position must be able to apply the complex knowledge of prescribing practices as well as the rules outlined by the Scope of Standards from the Texas State Board of Pharmacy.

The ideal candidate thrives in an environment that emphasizes teamwork to achieve goals, excellence through high professional standards, personal accountability, curiosity to continuously grow and learn, critical thinking for effective execution, and integrity to do things right even when what is right is not easy.

Essential Job Functions

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Works collaboratively across MCS to identify innovative and effective solutions.
• Conducts various types of visits including quality monitoring visits, rapid response team visits, and in-service visits as assigned. Monitors and evaluates drug therapies, as well as facility systems through observations, interviews and record reviews identifying facility strengths and opportunities for improvement. (50%)
• Reviews policy/procedures and performance reports to determine if the facility's systems are consistent with evidence-based practice. Provides in-service education and other training to facility professional staff regarding evidence-based best practices. Assists with the development and updating of program policy/procedures, evidence-based best practice standards, and educational programs. (20%)
• Documents accurate and complete reports of monitoring visits. Communicates accurate information, findings, recommendations, and technical assistance to the facility administrator and staff. Disseminates appropriate education tools and materials.(20%)
• Communicates on a complex level with others (internally or externally) to provide clinical information, answer inquiries, address issues, and/or resolve problems. Maintains current knowledge in assigned areas by attending meetings, seminars, or other training and by continually reviewing program policies, procedures, and any changes. Conduct literature reviews and analyze complex information to update nursing-related evidence-based best practices technical assistance material. (5%)
• Maintains collaborative relationships with colleagues and team members. May train and supervise the work of others in the context of a quality monitoring team visit, and orientation to peers and others as needed. (5%)

Knowledge Skills Abilities

• Knowledge of local, state, and federal laws and regulations relevant to long-term care.
• Knowledge of modern office management practices and procedures and technology tools such as Microsoft Office, SharePoint, and Teams productivity tools.
• Knowledge of Medicaid, waiver programs, long-term care, local, state, and federal legislative processes, and/or long-term care programs and policies.
• Skill in researching, creating, analyzing, monitoring, and evaluating complex clinical issues.
• Skill in communication and public speaking.
• Skill in managing multiple and competing priorities.
• Skill in identifying problems, evaluating alternatives, and negotiating and implementing solutions.
• Skill in working collaboratively and cooperatively with diverse groups.
• Skill in identifying trends, concerns, and recommending opportunities for improvement and areas of excellence.
• Skill in paying attention to detail and the ability to implement creative solutions to problems.
• Skill in working with diverse groups and interests, resolving conflicts, building consensus and problem solving.
• Ability to work collaboratively across MCS to accomplish objectives.
• Ability to evaluate and interpret policies and procedures.
• Ability to interpret long-term care facility regulations.
• Ability to organize and present information effectively, both orally and in writing.
• Ability to plan, assign and/or supervise the work of others.
• Ability to gather, assemble, correlate, and analyze facts to interpret and apply policies and procedures.
• Ability to communicate effectively, teach and provide oral presentations.
• Ability to evaluate drug therapies.
• Ability to balance team and individual responsibilities.
• Ability to exercise judgment and work independently with moderate direction.
• Ability to conduct literature reviews and analyze complex information to update pharmacy related evidence based best practices technical assistance material.

Registrations, Licensure Requirements or Certifications

This position requires a current Texas Registered Pharmacist license (in good standing).

This position may require use of a personal motor vehicle to complete job functions. This position requires a reliable motorvehicle, a current, valid Texas driver's license and valid insurance. Applicants must provide proof of insurance and license.

Initial Screening Criteria

• Current Registered Pharmacist license
• Two years' pharmacy experience working with adult populations or geriatrics.

Additional Information

• Ability to lift 25 lbs.
• Requires 80% travel across the state of Texas and overnight stays, including hours other than 8-5 and days other than Monday-Friday.

Active Duty, Military, Reservists, Guardsmen, and Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks. HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.