Quality Manager, QMS & Process Excellence

Ladders; United States; Remote; USD 110,000 - 172,000; Full time

Job summary

The Ladders seeks a Quality Manager, QMS & Process Excellence to shape the global quality management system across sites, translating customer and regulatory requirements into scalable processes.

Lead the deployment of QMS standards, drive continuous improvement, and leverage data to guide leadership decisions. This remote-US role focuses on cross-site alignment within aerospace and defense quality programs.

Qualifications

• 10+ years of experience in quality, manufacturing, engineering, or operational excellence.
• Experience designing and improving QMS processes across multiple sites.
• Strong knowledge of AS9100/AS9110 and aviation regulations; AS13100 is a plus.
• Proficiency in CAPA, root-cause analysis, and quality performance metrics.
• Experience with ERP, MES, and QMS digital solutions.
• Ability to lead cross-functional change and influence without direct authority.
• Strong analytical, project management, and communication skills.
• Experience working across cultures and time zones.

Responsibilities

• Lead the design and continuous improvement of the Quality Management System across global sites.
• Own enterprise quality processes and associated standards and tools.
• Translate customer and regulatory requirements into scalable QMS processes.
• Define and maintain global QMS architecture and minimum operating standards.
• Collaborate with Operations and Engineering to deploy quality-process requirements in digital tools.
• Establish and monitor quality metrics and provide analysis to leadership.
• Lead cross-site process deployment and training support activities.
• Identify systemic issues and facilitate cross-site learning and improvement initiatives.

Skills

Quality management

Cross-functional collaboration

Data analysis

Tools

ERP

MES

QMS

CAPA software

Job description

For our client, we are seeking a Quality Manager, QMS & Process Excellence to join the team of a leader in the Aerospace & Defense space.

This role will shape the global quality management system and process discipline across multiple sites, ensuring consistent standards, scalable execution, and measurable performance. The manager will partner closely with Operations and Engineering to translate customer and regulatory requirements into practical processes and digital workflows. A strong focus will be placed on continuous improvement, cross-site alignment, and using quality data to drive leadership decisions and systemic problem-solving.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $110,000 – $172,000 annually

Responsibilities

• Lead the design and continuous improvement of the Quality Management System across global sites
• Own enterprise quality processes and associated standards and tools
• Translate customer and regulatory requirements into scalable QMS processes
• Define and maintain global QMS architecture and minimum operating standards
• Collaborate with Operations and Engineering to deploy quality-process requirements in digital tools
• Establish and monitor quality metrics and provide analysis to leadership
• Lead cross-site process deployment and training support activities
• Identify systemic issues and facilitate cross-site learning and improvement initiatives

Qualifications

• 10+ years of experience in quality, manufacturing, engineering, or operational excellence, preferably in aerospace
• Experience designing and improving QMS processes across multiple sites
• Strong knowledge of AS9100/AS9110 and aviation regulations; familiarity with AS13100 is a plus
• Proficiency in CAPA, root-cause analysis, and quality performance metrics
• Experience with ERP, MES, and QMS digital solutions
• Ability to lead cross-functional change and influence without direct authority
• Strong analytical, project management, and communication skills
• Experience working across cultures and time zones

Benefits

• Medical, dental, and vision insurance
• Health Savings Account (HSA) with company contributions
• 401(k) retirement plan with company matching contributions
• Life and disability insurance
• Paid vacation and holidays
• Tuition reimbursement and employee discounts
• Wellness programs and employee assistance program (EAP)
• Voluntary accident and critical illness coverage

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.