Quality Manager - New Berlin, WI.

Konecranes; Wisconsin; Vor Ort; USD 90.000 - 120.000; Vollzeit

Benefits dieser Stelle

Medical Plan

Dental Coverage

Vision Coverage

401k with match

Paid Vacation

Sick Leave

Holidays

Zusammenfassung

Konecranes is seeking a Quality Manager to lead the Service Supply Organization's quality function in Wisconsin, ensuring ISO 9001:2015 compliance and ongoing quality improvements. You will supervise staff, own the QMS, and drive cross-functional accountability for quality outcomes.

The role involves managing non-conformities, metrics, and training, with responsibilities spanning document control, audits, and management reviews to continuously improve processes and customer satisfaction.

Qualifikationen

• 7+ years of experience with ISO 9001 QMS in manufacturing environments.
• Bachelor's degree preferred or equivalent experience.
• Strong communication, writing, and project management skills.
• Experience conducting internal audits and driving corrective actions.

Aufgaben

• Oversee the complete non-conformity process from investigation to closure and verify corrective actions.
• Lead cross-functional process improvements to reduce quality costs and cycle time.
• Manage QMS metrics, KPIs, and executive reporting.
• Coordinate with Manufacturing Engineering on process capability studies and design improvements.
• Supervise quality staff and ensure adherence to QMS standards.
• Maintain QMS documents, version control, and training materials.
• Manage Document Control and training records per ISO 9001:2015.
• Attend and contribute to Management Review Meetings and drive continuous improvements.
• Collaborate with multiple departments to improve processes and customer satisfaction.

Kenntnisse

Verbal and written communication

Process improvement

Change management

Technical writing

MS Office

SharePoint

Adobe

SAP

Ausbildung

Bachelor's degree preferred

Tools

MS Office

SharePoint

Adobe

SAP

Jobbeschreibung

POSITION SUMMARY

The Quality Manager leads the Service Supply Organization quality function, establishing process discipline, ISO 9001:2015 compliance, and continuous quality improvement. This role supervises quality staff, manages the complete non-conformity process, owns the Quality Management System, and drives cross-functional accountability for quality outcomes

RESPONSIBILITIES:

• Manage the complete non-conformity process, including investigation, root cause documentation, corrective action, and closure verification; establish metrics and trending


• Lead cross-functional process improvement initiatives to reduce quality costs and cycle time


• Manage quality metrics, KPIs, and reporting to leadership; establish quality performance targets


• Coordinate with Manufacturing Engineering on process capability studies and design improvements


• Supervise quality staff; ensure technical competency and adherence to QMS standards


• Create and maintain documents critical to the Quality Management System, including process documentation, version control, and training materials


• Manage the Document Control process, including creation, control, and retention in accordance with ISO 9001:2015


• Perform internal audits of all processes established within the QMS and develop appropriate documented information per ISO 9001:2015 requirements


• Manage the Training process, including training records for QMS-related documents and staff competency tracking


• Attend and/or host Management Review Meetings in accordance with ISO 9001:2015 and establish continuous improvement actions


• Work directly with various departments to establish and continually improve processes and customer satisfaction


• Perform other duties as assigned

REQUIRED SKILLS & COMPETENCIES:

• Excellent verbal and written communication as well as strong computer, organizational, and project management skills


• Demonstrated ability to drive process improvement and manage change across teams.


• Strong technical writing skills.


• Proficient in all MS Office programs. Experience in SharePoint, Adobe, and SAP a plus.


• Ability to engage shop floor and cross-functional stakeholders on process discipline.

EDUCATION & EXPERIENCE:

• A minimum of 7 years of experience with a company that utilized an ISO 9001 Quality Management System, other recognized QMS, and/or operated with a strong standard process methodology.


• Bachelor's degree preferred. Related experience will be considered in lieu of formal degree.

OTHER REQUIREMENTS:

• Physical presence in our offices, as well as manufacturing and distribution center locations is required.


• LOCATIONS: New Berlin, WI, & Watertown, WI (will potentially move between locations day to day)


• 10% Travel.

Benefits:

Medical Plan, Dental, Vision, 401k plan with a match from day one, identity theft protection, accident insurance, travel insurance and so much more!

Vacation:

2 weeks of vacation per year (pro-rated for the first year depending on start date). 5-12 years of service, 3 weeks. 13+ years of service, 4 weeks.

Leave:

5 days of Sick Leave per year. Pro-rated the first year after 90 days of service

Holidays:

10 paid holidays per year

Konecranes moves what matters. Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs.
Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. We are an Equal Opportunity Employer - Minorities/Women/Protected Veterans/Disabled/Other Protected Category.
Konecranes, Inc. and its affiliates will not accept resumes from external recruiters or agencies without a Service Agreement and Agency Portal submission. Any resumes sent without a Service Agreement and Agency Portal submission with Konecranes, Inc. are void of any fees and free for internal use. Applicable Konecranes data protection obligations are the responsibility of the agency.