Company: Mitsubishi Chemical Advanced Materials Inc.
Job Title: Quality Manager – Delmont Facility
We are seeking an experienced Quality Manager to lead the Quality function at our Delmont facility and help shape a culture of accountability, customer focus, continuous improvement, and operational excellence.
Responsibilities
- Lead Quality Strategy & Develop the Team; develop the site Quality organization through coaching, performance management, and capability building
- Establish and execute a plant Quality strategy aligned with North American and corporate objectives
- Foster a culture of quality, accountability, and continuous improvement across all functions
- Lead selected Americas Quality projects and initiatives requiring cross‑functional and cross‑site influence
- Own Quality Systems & Compliance; own and continuously improve the site’s Business Excellence System (BES) and ensure quality systems remain effective, sustainable, and aligned with applicable requirements
- Support compliance with standards such as ISO 9001, ISO 13485, ISO 17025, AS9100, RC 14001, and other applicable frameworks
- Serve as the primary site contact for customer and third‑party audits
- Maintain the integrity of quality policies, procedures, records, and regulatory documentation
- Drive Performance & Continuous Improvement: define, monitor, and report critical quality KPIs, conduct root cause analysis and CAPA efforts, and lead Lean Six Sigma initiatives
- Use data, SPC, and statistical analysis to identify trends, reduce risk, and support fact‑based decision‑making
- Champion Customer Quality; serve as the primary quality liaison for customers, ensuring timely and effective responses to complaints and returns
- Partner cross‑functionally to troubleshoot issues and improve product and process performance
- Build relationships with internal and external stakeholders while maintaining a customer‑focused approach
- Lead Audit & Governance Programs; lead internal audit programs across North American sites and ensure effective documentation, reporting, corrective action, and follow‑up of audit findings
- Promote consistent quality practices and share best practices across the organization
- Ensure raw materials and finished goods meet specifications and applicable compliance requirements; provide oversight of laboratory operations and testing methods; support product compliance initiatives related to REACH, RoHS, industry‑specific requirements, and other regulatory standards
- Partner with Operations and other functions to improve manufacturing performance and reduce quality risk
- Facilitate quality awareness and education throughout the site and broader North American organization; provide training in Quality Assurance, problem‑solving, auditing, and Quality Systems
- Promote best‑practice sharing in quality systems, continuous improvement, metrology, and statistical applications
Qualifications
- Bachelor’s degree in Engineering, Quality, Business, or a related field requested
- 8–10 years of quality leadership experience within a manufacturing environment
- 2+ years of supervisory or people‑leadership experience
- Strong knowledge of Quality Management Systems, SPC, root cause analysis, and CAPA methodologies
- Experience with ISO and regulatory compliance frameworks
- Strong understanding of product compliance requirements and the ability to assess risk, conduct reviews, and provide organizational guidance
- Experience with Microsoft Office, MRP systems, and Minitab
- Excellent verbal and written communication skills
- Demonstrated ability to manage multiple complex priorities
- Strong influencing skills with the ability to work effectively across functions, locations, and organizational levels
- Preferred: Lean Six Sigma Black Belt and American Society for Quality certifications such as CQA, CQE, or CQM
- Experience with standards and frameworks such as ISO 9001, ISO 13485, ISO 17025, AS9100, or RC 14001
- Product compliance knowledge related to REACH, RoHS, Clean Water Act requirements, or industry‑specific regulations
- Travel: Approximately 10–25% travel, including other Americas facilities, customer locations, and suppliers; some international travel may be required
Benefits
- Lead the Quality function at a key manufacturing operation
- Shape site‑level quality strategy while contributing to broader Americas initiatives
- Influence customer satisfaction, operational performance, and continuous improvement
- Lead meaningful quality transformation through Lean Six Sigma and data‑driven problem‑solving
- Collaborate across Operations, Engineering, Commercial, and regional Quality teams
- Develop people and strengthen quality capability across the organization
- Competitive compensation and comprehensive benefits package
Salary range: $103,400.00 – $129,300.00 USD per year. Factors such as scope and responsibilities, candidate’s work experience, education, job‑related skills, internal peer equity, and market considerations may influence the base pay. Geographic adjustments may apply.
Equal Employment Opportunity
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or any other legally protected status. Mitsubishi Chemical Advanced Materials Inc. is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please email MCA-MBX_accomodations@m-chem.com.
The law requires Mitsubishi Chemical Advanced Materials Inc. to post a notice describing the Federal laws prohibiting job discrimination. For information regarding your legal rights and protections, read Know Your Rights. Mitsubishi Chemical Advanced Materials Inc. will not disclose or in any other manner discriminate against employees or applicants for inquiring about, discussing, or disclosing their own pay. Pay Transparency Nondiscrimination Provision applies.
As a Federal Contractor, Mitsubishi Chemical Advanced Materials Inc. participates in the E‑Verify Program to confirm eligibility to work in the United States. For information, visit E‑Verify.