Quality Manager III

Zurn Elkay (Elkay Manufacturing)

Sanford (NC)

On-site

USD 90,000 - 135,000

Full time

2 days ago

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Benefits offered by this job

Competitive salary

Medical, Dental, Vision, STD, LTD, AD&

401(k) Matching

Health Savings Account

3 weeks vacation (may increase)

12 paid holidays

Annual bonus eligibility

Educational reimbursement

Matching gift program

Employee stock purchase plan

Job summary

Zurn Elkay Water Solutions Corporation is seeking a Quality Manager III to lead the organization’s total quality function in manufacturing and offices. You will drive internal, supplier, and customer quality processes, mentoring teams toward zero defects and world-class processes aligned with ZEBS, Lean Six Sigma, and Quality Management principles.

The role places you on the Site Leadership Team with responsibilities spanning quality system development, audits, and continuous improvement

Qualifications

BS in Manufacturing, Mechanical or Industrial Engineering required.
6+ years of proven experience implementing and/or improving quality systems.
2+ years of supplier quality experience; International experience a plus.
Experience leading a ISO 9001, QS9000, AS9100 or ISO/TS 16949 based QMS in a high-mix, assembly operation.
Lean and/or Six Sigma experience; Green or Black Belt certification a plus.

Responsibilities

Develop, implement, and maintain the quality system and regulatory compliance.
Implement company-wide procedures to support quality system requirements and world class execution.
Drive continuous improvement and establish objectives for world class customer satisfaction using lean, six sigma, and ZEBS.
Promote a culture of quality throughout the organization.
Grow supplier quality system for domestic and international vendors.
Conduct quality systems audits at supplier sites.
Improve quality performance with coaching across Operations, Engineering, Procurement, Service, and Sales.
Reduce DPPM and COPQ.
Lead Six Sigma and Lean projects to drive improvements.
Analyze processes and develop data-driven improvements linking Quality, Manufacturing, Engineering and Customer Service worldwide.

Skills

Leadership

Change management

Project management

Communication

Training

Data analysis

Minitab

ASQ certified auditor

Education

BS in Manufacturing, Mechanical or Industrial Engineering

Tools

Excel

Microsoft Access

Minitab

Job description

Quality Manager III

The Company

Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're a fast growing, publicly traded company (NYSE: ZWS), with an enduring reputation for integrity, giving back, and providing an engaging, inclusive environment where careers flourish and grow.

Named by Newsweek as One of America's Most Responsible Companies and an Energage USA Top Workplace, at Zurn Elkay Water Solutions Corporation, we never forget that our people are at the center of what makes us successful. They are the driving force behind our superior quality, product ingenuity, and exceptional customer experience. Our commitment to our people and their professional development is a recipe for success that has fueled our growth for over 100 years, as one of today's leading international suppliers of plumbing and water delivery solutions.

Headquartered in Milwaukee, WI, Zurn Elkay Water Solutions Corporation employs over 2800 employees worldwide, working from 24 locations across the U.S., China, Canada, Dubai, and Mexico, with sales offices available around the globe. We hope you'll visit our website and learn more about Zurn Elkay at zurnelkay.com.

POSITION PURPOSE

The Quality Manager is responsible for all aspects of the organization's total quality function and driving the internal, Supplier, and Customer quality processes while leading continuous improvement activities following Zurn Elkay Business System (ZEBS), Lean Six Sigma and Quality Management principles. The Quality Manager develops, monitors and advises on the performance of the quality management system in manufacturing and office environments. As a member of the Site Leadership Team, this position leads the organizations efforts and passion about pursuing zero defects and promoting the practices to achieve the best processes leading the Manufacturing, Engineering and Quality teams towards world class manufacturing, while considering the customer, associates, and use of the Zurn Elkay Business System.

ESSENTIAL JOB FUNCTIONS

Responsible for the development, implementation, management and maintenance of the quality system and regulatory compliance
Successful implementation of company-wide operational procedures to support quality system requirements, and world class execution.
Drive a culture of continuous improvement establishing objectives for world class customer satisfaction using tools such as lean manufacturing, six sigma, and Zurn Elkay business system are used to ensure proper validation and approval of new products manufacturing lines and processes are used to achieve goals.
Drive quality standards throughout organization. Create a culture of quality.
Grow the supplier quality system for domestic and international vendors.
Conduct quality systems audits at supplier sites.
Improve quality performance while providing coaching and guidance in the implementation of processes and tools by working with regional Operations, Engineering, Procurement, Service, and Sales.
Reduce Internal and External DPPM and Cost of Poor Quality (COPQ)
Drive improving customer satisfaction levels via VOC, data analysis and CAPA.
Lead, coordinate, and participate in Six Sigma and/or Lean activities to drive operational and transactional improvements.
Analyzes current processes, develops tactics, metrics and scorecards, and institutes data-driven process improvements which will link Quality, Manufacturing, Engineering and Customer Service objectives and goals worldwide.
Work in concert with Zurn NPD / VA-VE / Sourcing teams to complete PPAP requirements and improvement projects with Suppliers
Assist in managing supplier certification process.
Develop quality requirements and quality plans.
Manage site Quality resources to achieve objectives.
Identifies opportunities to reduce waste and increase efficiency across the business
Provide expertise to ensure quality standards are recognized, understood and maintained across the company.
Disseminate quality concepts throughout the organization, contributing to the development of a culture committed Quality and organization objectives.

EDUCATION AND EXPERIENCE

List the minimum required education, experience, certification, training, and/or technical skills to perform the job.

BS in Manufacturing, Mechanical or Industrial Engineering required
6+ years of proven experience implementing and/or improving quality systems
2+ years of supplier quality experience; International experience a plus
Experience leading a ISO 9001, QS9000, AS9100 or ISO/TS 16949 based Quality Management System (QMS) in a high-mix, assembly operation
Cast metals (casting, forging or machining) and plastic molding experience a plus
Production Part Approval Process experience
Lean and/or Six Sigma experience; Green or Black Belt certification a plus

KNOWLEDGE, SKILLS, ABILITIES AND BEHAVIORS

List no more than 10 Knowledge, Skills, Abilities and Behaviors that contribute to an individual's ability to perform well in the job.

Strong leadership skills with demonstrated success simultaneously directing multiple projects in multiple locations
Ability to lead, train, and drive change
ASQ certified auditor, a plus
Leadership, presentation, project management, coaching, influencing, and verbal/written communication skills
Self motivated individual able to multi-task effectively and work in a fast-paced environment
Computer skills including spreadsheet applications, Microsoft Access, and/or Minitab

Total Rewards and Benefits