Quality Manager - Federal

JE Dunn; Kansas City (MO); On-site; USD 120,000 - 150,000; Full time

Job summary

JE Dunn Construction seeks a Senior Quality Manager to lead quality assurance across multiple projects, coordinating QA plans, reports, and corrective actions. The role requires substantial field experience, mentoring, and strong collaboration across project teams.

Responsibilities include developing project-specific QA plans, validating submittals, training staff, and ensuring compliance with contract documents and company policies. Travel to project sites is likely.

Qualifications

• Excellent communication and written skills.
• Proficiency in MS Office suite.
• Ability to present and lecture on QA topics.
• Ability to read drawings, specifications and codes.
• Knowledge of QA procedures for construction.
• Understanding of construction trades and scopes.
• Ability to mentor and provide feedback.

Responsibilities

• Creates Project Specific Quality Plans and updates them regularly.
• Creates Water Intrusion Plans and assigns accountability.
• Ensures Quality Status Reports are completed before Monthly Reviews.
• Contributes to National QA initiatives and training programs.
• Keeps Major Quality Issues updated on project reports.
• Manages quality support for a group (process and people).
• Communicates quality philosophies, standards and values to stakeholders.
• Interprets requirements for quality construction with field and office staff.
• Oversees project specific quality plans and QA constructability reviews.
• Coordinates quality training with internal and external partners.
• Performs warranty investigations and recommends corrective actions.
• Documents field observations and monitors for resolution.
• Reviews and certifies submittals when needed.
• Participates in quality meetings and creates mitigation plans.
• Serves as onsite quality rep on projects and conducts subcontractor evaluations.
• Builds relationships with clients, vendors and third-party consultants.
• Maintains regular updates with project leads and mentors others.

Skills

Communication skills

MS Office

Presentations

Reading drawings/specifications

QA methods knowledge

Construction trades knowledge

Team collaboration

Performance feedback

Education

Bachelor's degree in architecture, construction management or related field

Equivalent relevant experience considered

Job description

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Kansas City, MO, US, 64106 Tempe, AZ, US, 85281 Austin, TX, US, 78704 Charlotte, NC, US, 28217 Des Moines, IA, US, 50389 Atlanta, GA, US, 30339 Oklahoma City, OK, US, 73104 Omaha, NE, US, 68118 Houston, TX, US, 77057 Dallas, TX, US, 75254

Best People + Right Culture. These are the driving forces behind JE Dunn’s success.

By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company’s rewards, we’ve found a sustainable way to grow in our industry for the last 100+ years.

Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in building authentic partnerships.

Role Summary

The Quality Manager will manage and coordinate Quality support for a group. This position will be responsible for planning, implementing and supervising construction quality assurance programs in compliance with contract documents and Company policy. All activities will be performed in support of the strategy, vision and values of JE Dunn.

• Autonomy & Decision-Making: Makes decisions on non-routine matters, provides recommendations to supervisor and refers all exceptions to supervisor.
• Career Path: Senior Quality Manager

Key Role Responsibilities - Core

• Creates Project Specific Quality Plans, assigns accountability to the appropriate individuals for each task and ensures the Plan is regularly updated.
• Creates Project Specific Water Intrusion Plan, assigns accountability to the appropriate individuals for each task and ensures the Plan is regularly updated
• Ensures the Project Quality Status Report is completed prior to the Monthly Project Review Meeting
• Participates in creating National Initiatives such as Quality Assurance Manual Updates, Quality Broadcasts, Quality University, etc.
• Ensures all Major Quality Issues are listed and up-to-date on the Project Quality Status Report
• Manages and coordinates Quality support for a group (process and people)
• Provides updated communication about quality philosophies, JE Dunn quality standards and values of the Company with business partners, foreman, superintendents and project managers to ensure compliance
• Interprets company, owner and government requirements and recommendations in relation to quality construction methods and processes with field and office staff
• Provides coordination and oversight to the project specific quality plan
• Performs QA constructability reviews for assigned regional or national projects
• Conducts and assists with planning and design of quality-related training programs and classes with internal employees and external business partners
• Utilizes internal quality assurance systems and tools to prepare reports for field superintendents, project managers and subcontractors detailing compliant and non-compliant conditions
• Conducts warranty-related investigations in support of operations and makes recommendations for corrective action
• Ensures field observations and reporting is properly documented through internal Company systems and tools and monitors for resolution
• May be required to review and certify submittals for accuracy
• Participates in staff, team or quality committee meetings, fostering quality efforts, reporting on quality trends or issues and creating communication plans to mitigate the issues
• Serves as onsite quality representative on single project or multiple projects as needed
• Partners with project team to complete subcontractor quality performance evaluations at project completion
• Develops robust relationships with internal and external clients, including owners, business partners, manufacturer’s reps and third-party consultants
• Conducts routine, consistent communication/updates with supported project leads
• Provides mentorship and guidance to other team members

Key Role Responsibilities - Additional Core

N/A

Knowledge, Skills & Abilities

• Ability to perform work accurately and completely, and in a timely manner.
• Communication skills, verbal and written (Intermediate).
• Proficiency in MS Office (Intermediate).
• Ability to conduct effective presentations (Intermediate).
• Ability to read drawings, specifications, building codes and other technical product and material data (Advanced).
• Knowledge of material and field testing for QA processes (Advanced).
• Knowledge of QA procedures for a variety of construction conditions.
• Ability to recognize non-compliant conditions and investigate corrective measures.
• Knowledge of construction trades and scopes of work (Intermediate).
• Ability to provide performance management feedback and complete evaluations.
• Ability to build relationships and collaborate within a team, internally and externally.

Education

• Bachelors’ degree in architecture, construction management or related field (Preferred).
• In lieu of the above requirements, equivalent relevant experience will be considered.

Experience

• 8+ years construction quality-related experience (Required).
• 0-2 years mentoring or team leadership experience (Required).
• Valid and unrestricted drivers license required
• Must be able to lift up to 25 pounds
• Must be willing to work non-traditional hours to meet business needs
• May require extensive periods of travel
• Normal office environment, but may be exposed to extreme conditions (hot or cold)
• Frequent activity: Standing, Walking, Sitting, Viewing Computer Screen
• Occasional activity: Bending, Reaching above Shoulder

Benefits Information

The benefits package aligned to this position is Professional Non-Union.

This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.

JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.

JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to [e-mail]

JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.

***For this opportunity, JE Dunn Construction will not sponsor an applicant for work visa status or employment authorization, nor will we offer any immigration-related support for this position (including but not limited to H-1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN-1 or TN-2, E-3, O-1, or future sponsorship for U.S. lawful permanent residence status.)***

Why People Work Here

At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them

Building on our rich history, our employee owners are shaping the future of JE Dunn. In our team-focused environment we do life together and are generously rewarded for our efforts

About JE Dunn

For more information on who we are, click here.

JE Dunn participates in the Electronic Employment Eligibility Verification Program.