Quality Manager, Ensinger, Inc. - Houston Operations

Ensinger Inc.; Houston (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a Quality Manager to oversee the Quality Management System and lead a dedicated team in Houston. This pivotal role involves managing quality control processes, resolving customer complaints, and driving continuous improvement initiatives across the organization. The ideal candidate will have a Bachelor's Degree and at least 5 years of experience in quality assurance, with a strong background in problem-solving and leadership. Join a company committed to excellence and quality in the plastics manufacturing sector, where you can make a significant impact on product quality and organizational success.

Qualifications

• 5+ years in quality assurance with experience in inspections and product development.
• Internal Auditor Certification with ISO 9001:2015 is required.

Responsibilities

• Manage and maintain the Quality Management System (QMS) and lead the Quality team.
• Ensure compliance with regulations and facilitate quality audits.

Skills

Leadership Skills

Problem Solving

Continuous Improvement

Interpersonal Skills

Organizational Skills

Education

Bachelor's Degree

Tools

MS Office

ERP System (Styeline)

Job description

Quality Manager, Ensinger, Inc. - Houston Operations

Position Summary

Quality Manager will be responsible for the management and monitoring of the QMS and Quality Control aspect of the business and provide leadership to the Quality team. Resolve problems and lead continuous improvement projects of product, processes and the quality management system.

General Duties

1. Manage, monitor and maintain the Quality Management System (QMS).
2. Manage and monitor Ensinger KPIs and processes (COPQ - Cost of Production Quality) and Customer Complaints.
3. Monitor and maintain the continuous improvement program (OFI, Risk Register, etc.).
4. Respond to customer complaints by initiating and managing SCARs and take proper action for nonconformities.
5. Support the QC team with the management of incoming inspections and production flow.
6. Ensure compliance with relevant regulations, standards, and industry best practices, preparing for and participating in quality audits (Supplier Audits, Customer Audits, Internal Audits, Surveillance Audits, Certification Audits).
7. Facilitate and promote problem-solving tools (the seven quality control tools, the seven management and planning tools, root cause analysis, 5 Whys, 8D, Fishbone, FMEA, A3, and other similar models).
8. Train and motivate employees to understand and adhere to quality standards, ensuring everyone is aware of their role in maintaining quality.
9. Manage the quarterly and yearly Management Reviews.
10. Utilize process improvement methodologies – Value streaming, process mapping, Lean Manufacturing, Kaizen, PDCA.
11. Liaise with other departments to ensure quality is integrated into all aspects of the business.
12. Manage calibrations of Quality and Production Equipment.
13. Understand techniques for facilitating organizational change, removing roadblocks, performing constraint management, motivating and resolving conflicts.
14. Promote safe work practices and demonstrate a zero tolerance for non-compliance with safe work practices, policies, and regulations.
15. Create an environment where people can grow and develop, and lead by example in creating a positive culture.

Required Education and Experience

1. Bachelor's Degree.
2. Minimum 5 years of experience in quality assurance and quality control including experience with shop inspections, supplier qualification, and new product development.
3. Internal Auditor Certification with ISO 9001:2015.
4. Working knowledge of Continuous Improvement tools – Lean, PDCA, Kaizen, Value Stream Mapping.
5. Strong leadership, organizational, and interpersonal skills.
6. Computer Skills: MS Office and ERP system Styeline a plus.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Quality Assurance

Industries

Plastics Manufacturing