Quality Manager- Dietary Supplements & Functional Foods

Blueroot Health®; Middletown (CT); On-site; USD 110,000 - 150,000; Full time

Job summary

Blueroot Health is seeking a Quality Manager (Dietary Supplements & Functional Foods) to ensure products from contract manufacturers comply with 21 CFR Part 111 and internal quality standards. You will own supplier qualification, quality agreements, audits, batch review, CAPA, and cross‑functional collaboration with R&D, regulatory, and operations.

In this role you will drive quality improvements across in‑house and external manufacturing, support inspections, and maintain a unified quality

Qualifications

• Bachelor’s degree in a science discipline; Master’s preferred.
• 7+ years of Quality experience in dietary supplements, pharma, or regulated foods.
• 3+ years managing supplier quality or contract manufacturing (CMO) oversight.
• Deep working knowledge of 21 CFR Part 111 and FDA Quality Agreement guidance.
• Lead Auditor certification (ASQ CQA, NSF, Exemplar Global, or equivalent) strongly preferred.
• Experience with root cause analysis tools (5-Why, Fishbone) and eQMS platforms.

Responsibilities

• Partner Qualification: Lead audits and risk assessments to qualify and tier new CMOs and raw material suppliers.
• Quality Agreements: Author, negotiate, and maintain legally binding Quality Agreements with all external partners.
• On‑Site Audits: Conduct annual and for‑cause audits of external facilities; track corrective actions and supplier scorecards.
• Batch Disposition: Review batch records and COAs to approve or reject finished batches prior to release.
• Deviations & CAPA: Investigate OOS results, manage external change control requests, and drive root cause analysis with partners.
• Complaints & Adverse Events: Triage product complaints, lead investigations, and ensure regulatory reporting.
• Regulatory Representation: Interface during FDA inspections, NSF/USP certifications, and third‑party audits.

Skills

Quality management

Supplier quality

Contract manufacturing oversight

FDA regulations

Root cause analysis

eQMS familiarity

Education

Bachelor’s degree in science

Master’s preferred

Tools

MasterControl

Veeva

TrackWise

Job description

PURPOSE STATEMENT

The Quality Manager (Dietary Supplements & Functional Foods) is responsible for ensuring that all dietary supplement products manufactured by Blueroot Health’s contract manufacturing partners are produced in compliance with 21 CFR Part 111, established Quality Agreements, and Blueroot Health quality standards. This position serves as the primary quality interface between Blueroot Health and its external manufacturing network, owning supplier and contract manufacturer qualification, quality agreements, on‑site audits, batch record review, complaint and adverse event coordination, and CAPA management for externally manufactured product. The Quality Manager works cross-functionally with the in‑house Quality team, R&D, Operations, Regulatory, and external partners to maintain a unified quality system across Blueroot Health’s combined in‑house and external manufacturing footprint.

Description

PURPOSE STATEMENT

The Quality Manager (Dietary Supplements & Functional Foods) is responsible for ensuring that all dietary supplement products manufactured by Blueroot Health’s contract manufacturing partners are produced in compliance with 21 CFR Part 111, established Quality Agreements, and Blueroot Health quality standards. This position serves as the primary quality interface between Blueroot Health and its external manufacturing network, owning supplier and contract manufacturer qualification, quality agreements, on‑site audits, batch record review, complaint and adverse event coordination, and CAPA management for externally manufactured product. The Quality Manager works cross-functionally with the in‑house Quality team, R&D, Operations, Regulatory, and external partners to maintain a unified quality system across Blueroot Health’s combined in‑house and external manufacturing footprint.

What You’ll Do (major Responsibilities)

• Partner Qualification: Lead audits and risk assessments to qualify and tier new contract manufacturers (CMOs) and raw material suppliers.
• Quality Agreements: Author, negotiate, and maintain legally binding Quality Agreements with all external manufacturing partners.
• On‑Site Audits: Conduct annual and "for‑cause" quality audits of external facilities; track corrective actions and maintain supplier scorecards.
• Batch Disposition: Review batch production records (BPRs), Certificates of Analysis (CoAs), and identity testing data to approve or reject finished batches prior to release.
• Deviations & CAPA: Investigate out-of-specification (OOS) results, manage external change control requests, and drive robust root cause analysis with partners.
• Complaints & Adverse Events: Triage product complaints, lead CMO investigations, and ensure 15-day MedWatch reporting compliance for serious adverse events.
• Regulatory Representation: Serve as the primary quality interface for external partners during FDA inspections, NSF/USP certifications, and third‑party audits.

Requirements

WHAT YOU’LL NEED (REQUIREMENTS):

• Education: Bachelor’s degree in a science discipline (Biology, Chemistry, Food Science, or related); Master’s preferred.
• Core Experience: Minimum 7 years of progressive Quality experience in dietary supplements, pharma, or regulated food manufacturing.
• Specialized Focus: At least 3 years specifically managing supplier quality or contract manufacturer (CMO) oversight.
• Regulations: Deep working knowledge of 21 CFR Part 111 and FDA Quality Agreement guidance.
• Certifications: Lead Auditor certification (ASQ CQA, NSF, Exemplar Global, or equivalent) is strongly preferred.
• Technical Skills: Mastery of root cause analysis tools (5-Why, Fishbone) and experience using an eQMS platform (e.g., MasterControl, Veeva, TrackWise).

Physical Requirements

• Ability to travel by air and ground to contract manufacturing facilities up to 25% of working time.
• Ability to wear required personal protective equipment (PPE) for extended periods on production floors, including non-slip footwear (boots), hair net, beard net (if applicable), and nitrile food‑grade gloves.
• Ability to stand or walk for prolonged periods on the production floor during audits and site visits.
• Ability to lift up to 25 pounds occasionally.
• Comfortable working near moving mechanical parts during site visits.
• Vision requirements include distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

Blueroot Health™ is an Equal Opportunity Employer. Employment opportunities at Blueroot Health™ are based upon one’s qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, religion, sex, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law.

This Equal Employment Opportunity policy governs all aspects of employment, including, but not limited to, recruitment, hiring, selection, job assignment, promotions, transfers, compensation, discipline, termination, layoff, access to benefits and training, and all other conditions and privileges of employment.