Quality Manager, Diagnostic Operations & Compliance

Neogen; Lexington, Northern (KY, KY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Benefits package

Job summary

Neogen is seeking a Quality Manager to lead quality control and quality assurance activities for diagnostic products in Lexington, Kentucky. You will oversee quality personnel, ensure product conformity, support QMS compliance, and drive continuous improvement across QA/QC processes.

The role focuses on supervising the Quality team, managing testing procedures, calibration, CAPAs, and audits while coordinating with Production and Technical Service to resolve issues and ensure customer

Qualifications

• Experience in quality control, QA, lab operations, or a regulated manufacturing environment.
• Proven ability to supervise, train, coach, and retain team members in a fast-paced setting.
• Strong knowledge of quality management systems, documentation, CAPAs, and audit processes.
• Ability to analyze data, identify trends, investigate issues, and implement improvements.
• Strong communication, organization, and problem-solving skills; collaborate across departments.

Responsibilities

• Lead and supervise the Quality team, including onboarding, training, performance management, and daily QC task prioritization.
• Oversee QC testing procedures, documentation, release specs, COAs, and product/component approvals.
• Manage QA activities for calibration, maintenance, process control, document review, CAPAs, and ISO audits.
• Analyze quality records and trends to drive continuous improvement and investigations of nonconforming materials or processes.
• Support customer complaint investigations and cross-functional collaboration with Production, Technical Service, and Diagnostics.
• Maintain critical reagent, chemical, and lab inventory with proper use, maintenance, and safety of lab equipment.

Skills

Quality leadership

Team supervision

Documentation

Data analysis

Communication

Job description

Neogen is seeking a Quality Manager to lead quality control and quality assurance activities for diagnostic products in Lexington, Kentucky. You will oversee quality personnel, ensure product conformity, support QMS compliance, and drive continuous improvement across QA/QC processes.

The role focuses on supervising the Quality team, managing testing procedures, calibration, CAPAs, and audits while coordinating with Production and Technical Service to resolve issues and ensure customer