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Quality Manager - Data Center New Albany, OH

Black Box Corporation

Ohio

On-site

USD 60,000 - 100,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a Quality Manager for their Data Center projects in New Albany, OH. In this pivotal role, you will oversee the quality assurance processes from planning to execution, ensuring customer satisfaction through high-quality installations. You will collaborate closely with project teams, monitor compliance with safety protocols, and develop comprehensive testing plans. This position offers the chance to work on significant projects while fostering a culture of excellence and accountability. If you are passionate about quality management and want to make a meaningful impact, this opportunity is for you.

Benefits

Comprehensive Total Rewards Program

Professional Development Opportunities

Access to Exciting Projects

Diversity and Inclusion Initiatives

Qualifications

5+ years in construction management or leadership role required.
Strong knowledge of QA methodologies and testing tools essential.

Responsibilities

Oversee quality of installations ensuring compliance with standards.
Develop and maintain non-compliance registers and QA reports.
Train technicians on quality standards and testing methodologies.

Skills

Quality Assurance Implementation

Project/Construction QA Methodologies

Test Plans and Test Cases Writing

Fiber and Copper Performance Testing

Root Cause Analysis

Communication Skills

Organizational Skills

Safety Protocols Knowledge

Education

Bachelor’s Degree in Construction Management or Engineering

Tools

Microsoft Office Suite

Bluebeam

Procore

Autodesk

Quality Manager - Data Center New Albany, OH

Job Description

Role: Quality Manager- Data Center

Location: Onsite in New Albany, OH

Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and best-in-class services to our customers around the globe. Since our founding, Black Box has been driven by its passion for social responsibility to positively impact the communities where we live and work. Through dedication to performance, a high level of competence and inspiration to have shared ownership, our Teams understand the value they add and execute with responsibility, accountability and pride. The sustainment of our success is backed with a“By All Means” mindset to ensure customer success.

If you’re looking to take your career to the next level and work with some of the best and brightest in the industry, we want to hear from you. We are an organization built on integrity and we have a culture that empowers people, embraces diversity, and inspires everyone to do and be their best.

This Opportunity:

The Quality Manager is responsible for overseeing the quality of the installation on the projects from planning through closing and ensuring customer satisfaction by delivering unparalleled service. Provides overall project quality management support for assigned projects under the direction of the Senior Project Manager and Director of Quality. The position provides daily quality assurance on the installation and testing. This position ensures the safe and on-time delivery of high-quality installation services to the customer to the contract documents and industry standards.

What You Will Do:

Safety is our Priority. Follow Safe Work Practices that conform with the Company’s Safety Program and client worksite policies ensuring that every person on the team Stays Accident Free Every-day.
Promote company Core Values to foster and safeguard Company culture.
Develop and maintain Non-compliance Register.
Reviews requirements, specifications, and technical design documents to provide timely and meaningful feedback.
Creates detailed, comprehensive, and well-structured installation and test plans.
Estimates, prioritizes, plans, and coordinates quality control and testing activities.
Designs, develops, and executes QA scheduled reports (e.g. defects, installation deficiencies, project timelines and project level QA measurements).
Identifies, records, documents thoroughly and tracks deficiencies and corrective actions.
Performs thorough review of all testing documentation and maintains all of that documentation for close out.
Monitors and inspects all operations that affect quality to align with industry and customer standards.
Facilitates communications with internal and external teams to identify system requirements, failures, and process improvements.
Prepares Root Cause Analysis reports.
Monitors corrective action process results.
Investigates the causes of non-conforming products and trains users to implement QC solutions.
Tracks quality assurance metrics, such as defects, marginal results, and project specific KPI’s.
Stays up-to-date with new testing tools and test strategies.
Trains installers, where necessary, on testing methodologies.
Assists Project Manager with reporting requirements.
Schedule out quality walks with internal team and customer.
Participates in project meetings and communicates updates and progress.
Manages customer acceptance and signoff.
Gather and review all close out documents for contract and Div 27 compliance.

Needs for Success:

Ability to implement and monitor a quality assurance program.
Strong knowledge of Project/Construction QA methodologies, tools, and processes.
Experience in writing clear, concise and comprehensive test plans and test cases.
Hands-on experience with QC implementation.
Solid knowledge of testing and installation methodologies.
Experience working in data center builds.
Experience with fiber and copper performance testing.
Strong Knowledge of TIA, NEC, BICSI and data center installation standards.
Extensive knowledge of Safety protocols, processes and procedures.
Ability to perform root cause analysis investigations and prepare reports.
Ability to train technicians on dressing, cleaning, splicing and testing.
Knowledge of various quality platforms.
Able to report and read out project information to all stakeholders as needed or required.
Ability to develop and manage presentations.
Demonstrated professionalism and ability to interact effectively with all levels of employees, both management and staff alike, vendors, clients, and others.
Ability to work under time constraints and adapt to changing requirements with a positive attitude.
Strong oral and written communication and organizational skills, including excellent customer service skills.
Ability to effectively present to small and large groups.
Disciplined, detail oriented, organized, and self-driven.
Demonstrated skill in organizing resources and establishing priorities.
Demonstrated ability to resolve complex problems, conflicts, and issues.
Proficient in using a computer and business / industry applications - Microsoft Office (Outlook, Word, Excel, PowerPoint, Visio, etc.), Bluebeam, Procore, Autodesk and others.

What You Bring to the Table:

Bachelor’s Degree in Construction Management, Engineering or other related discipline. Relevant experience may be considered in lieu of degree.
Minimum of 5 years’ experience in the construction industry in a management or leadership role. Experience overseeing and managing the quality of large structured cabling projects and/or data center construction projects highly preferred.
Experienced in training technicians and quality standards.
Preferred professional certifications:
- OSHA-30 Hour certification (if not certified at time of hire, certifications must be obtained within the first six (6) months of employment).
- Quality management.
- BICSI Registered Communications Distribution Designer (RCDD).
- BICSI Data Center Design Consultant (DCDC).

Supervisory Responsibility:

This position may be assigned resources to direct on a project-by-project basis.

Work Location and Travel:

On project site in New Albany, OH daily with up to 15% travel.

Note: This job description outlines the general nature of the responsibilities and duties executed by this position. Other responsibilities and duties may be assigned as reasonably needed or required.

About Us

What's in it for You?

Joining Black Box means you’ll have the opportunity to work on exciting, highly visible projects with our customers. You’ll get to know large and small organizations across the world and work to deliver best in class IT solutions. You’ll be rewarded with a variety of experiences, development opportunities and exposure to some of the world's most admired companies. In addition to these rewarding experiences, you’ll have access to our comprehensive Total Rewards Program. Our program continues to evolve to meet the needs of our dynamic workforce by providing a variety of benefits which are applicable and competitive for each country & region.

About Black Box

Black Box is the trusted global solutions integrator and digital technology partner. With nearly 45 years of experience connecting people and devices, we are an organization of top technical professionals dedicated to delivering solutions and services that help organizations design, build, manage, and secure their communications and IT infrastructure and networks.

Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, sexual identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.

Job Info