Quality Manager: Continuous Improvement Leader

Michael Page; Glendale Heights (IL); On-site; USD 110,000 - 147,000; Full time

Benefits offered by this job

Paid Time Off

401(k) matching up to 4%

Job summary

Michael Page is seeking a Quality Manager to lead continuous improvement initiatives across the Quality Management System. This role will manage a 10-person quality team, drive process enhancements, resolve quality concerns, and develop KPIs to support operational excellence across the organization.

The position targets a North American contract manufacturer with expertise in fabrication, machining, assembly, and finishing.

Qualifications

• 3+ years of supervisory/managerial quality experience.
• Direct experience with sheet metal fabrication.
• Familiarity with GD&T.
• Experience with system process improvements.
• Automotive industry exposure preferred.
• Experience with IATF 16949, AS9100, or ISO 13485 is a plus.
• CMM experience is a plus.
• Sponsorship not provided.

Responsibilities

• Direct the Quality team (inspectors, technicians, engineers) through prioritization, coaching, and accountability.
• Balance workload across the Quality team to ensure efficiency and avoid bottlenecks.
• Train team members on quality standards, tools, and problem-solving methods (e.g., root cause analysis, CAPA, PPAP).
• Encourage team members to identify process improvements and implement solutions.
• Drive corrective and preventive action systems (CAPA) to resolve customer complaints and systemic issues.
• Encourage ownership of quality processes, audits, and corrective actions.
• Collaborate with operations and engineering on root cause analysis, continuous improvement, and defect reduction.
• Establish performance standards, procedures, and audit controls that meet business and customer requirements.
• Develop and maintain KPIs for quality performance; report regularly to division leadership.
• Organize and promote company-wide quality improvement efforts.
• Partner with customers, suppliers, and internal business units to resolve issues. Travel to customer, supplier, and internal business unit sites may be required when necessary.
• Lead internal audits as well as second- and third-party audits.
• Support the team for all new product introductions and engineering changes to verify quality documentation is correct and assist with NPI signoff.
• Participate in team meetings, document action items, and keep the team aware of customer concerns.

Skills

Quality leadership

Sheet metal fabrication

GD&T

Process improvement

Automotive industry experience

IATF 16949 / AS9100 / ISO 13485

CMM experience

Supervisory experience

Education

Bachelor's degree in engineering or related field

Tools

CMM

Job description

Michael Page is seeking a Quality Manager to lead continuous improvement initiatives across the Quality Management System. This role will manage a 10-person quality team, drive process enhancements, resolve quality concerns, and develop KPIs to support operational excellence across the organization.

The position targets a North American contract manufacturer with expertise in fabrication, machining, assembly, and finishing.