Quality Manager - Charlotte Area

the-pivot-group-careers; Charlotte (MI); On-site; USD 93,000 - 140,000; Full time

Job summary

The Pivot Group Network in Charlotte, MI is connecting manufacturing firms with experienced Quality Managers to uphold and enhance production standards.

This role focuses on leading QMS, audits, and cross-functional collaboration to improve product quality, reduce scrap, and address customer non-conformances. Salary ranges from $93,000 to $140,000, depending on experience.

Qualifications

• Bachelor's degree in Engineering, Quality Management, or related field.
• 7+ years of quality management experience in manufacturing.
• ASQ certifications CQM/OE, CSSBB, or CQA.
• Experience implementing ISO 9001 quality management systems.
• Strong SPC, root cause analysis, and quality improvement knowledge.

Responsibilities

• Develop and implement QMS and procedures.
• Lead the quality assurance team with training and feedback.
• Oversee inspection and testing of materials and products.
• Conduct internal and external audits for compliance.
• Analyze quality data and drive corrective actions.
• Collaborate with production, engineering, and supply chain to reduce scrap.
• Manage customer complaints and non-conformances to ensure satisfaction.

Skills

Quality management

ISO 9001

Statistical Process Control

Root Cause Analysis

Cross-functional collaboration

Education

Bachelor's degree in Engineering, Quality Management, or related field

Tools

ASQ certifications (CQM/OE, CSSBB, CQA)

Job description

Quality Manager | Charlotte, MI

Salary Range: $93,000 - $140,000 depending on experience

Are you a skilled professional with a passion for upholding and enhancing production standards? The Pivot Group Network, a West Michigan manufacturing-focused recruiting group, is dedicated to building meaningful connections in the manufacturing community. We are collaborating with companies in Charlotte seeking experienced Quality Managers.

We are building our network of talent in this field across West Michigan and the broader manufacturing region Pivot Group Network serves. Our partner companies may or may not have an immediate opening for this exact role today, but we actively look for skilled professionals in the regions where they operate. If there is alignment now or in the near future, we reach out.

The Opportunity

We are collaborating with manufacturing firms in Charlotte that are seeking skilled Quality Managers. These organizations are dedicated to maintaining high standards and are looking for professionals who can contribute effectively. By joining our network, you position yourself for opportunities aligned with your career goals.

Key Responsibilities

• Develop and implement quality management systems (QMS) and procedures.
• Lead and manage the quality assurance team, providing training and performance feedback.
• Oversee the inspection and testing of raw materials, in-process products, and finished goods.
• Conduct internal and external audits to ensure compliance with industry standards and regulations.
• Analyze quality data and identify root causes of defects, implementing corrective and preventive actions.
• Collaborate with production, engineering, and supply chain teams to improve product quality and reduce scrap.
• Manage customer complaints and non-conformance issues, ensuring timely resolution and customer satisfaction.

Recommended Qualifications

• Bachelor's degree in Engineering, Quality Management, or a related technical field.
• 7+ years of experience in quality management within a manufacturing environment.
• ASQ certifications (e.g., CQM/OE, CSSBB, CQA).
• Demonstrated expertise in implementing and maintaining ISO 9001 quality management systems.
• Strong knowledge of statistical process control (SPC), root cause analysis, and other quality improvement methodologies.

Bonus Qualifications

• Additional certifications or training

Job Titles That Should Apply

Quality Assurance Manager, QA Manager, Quality Control Manager, Quality System Manager, Head of Quality, Director of Quality, Quality Lead, Senior Quality Manager, Quality and Compliance Manager, Product Quality Manager

Why The Pivot Group Network

The Pivot Group Network was founded by manufacturing professionals who've been on both sides of the hiring process. Our clients are strategic—they partner with us because they want real insight into their roles and the people filling them, not a stack of resumes. We focus on match-driven placements built around what actually matters: Commute, Compensation, Culture, and Career trajectory.