Quality Manager - APAC

NTT; United States; Hybrid; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company that is redefining the standards of quality in data center construction. As a Quality Assurance and Quality Control Manager, you'll play a pivotal role in ensuring that projects meet the highest quality standards while adhering to budgets and schedules. This role offers the opportunity to work in a hybrid environment, collaborating with international teams and driving continuous improvement in quality processes. If you are passionate about quality management and want to make a significant impact in a global context, this position is perfect for you.

Qualifications

• 8+ years in construction quality management, especially in data centers.
• Experience in implementing quality management systems across projects.
• Strong knowledge of ISO 9001 and building codes for data centers.

Responsibilities

• Develop and maintain QAQC programs for data center construction.
• Conduct site inspections and audits for compliance with standards.
• Train project personnel on quality requirements and best practices.

Skills

Quality Assurance Management

Construction Management

Data Center Knowledge

Project Management

Analytical Skills

Communication Skills

Problem-Solving Skills

Education

Bachelor's degree in Civil Engineering

Bachelor's degree in Construction Management

Bachelor's degree in Mechanical Engineering

Bachelor's degree in Electrical Engineering

Tools

P6 Critical Path Scheduling

EVM Methods

Job description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

We are seeking an experienced Quality Assurance and Quality Control (QAQC) Manager to oversee and implement comprehensive quality management systems for our data centre construction projects across the APAC region. The successful candidate will ensure all construction activities meet or exceed quality standards, specifications, and regulatory requirements while maintaining project schedules and budgets.

What you'll be doing

Key Responsibilities:

• Develop, implement, and maintain robust QAQC programs for data centre construction projects throughout the APAC region.
• Create and update quality management plans, inspection procedures, and testing protocols specific to data centre construction.
• Lead quality assurance reviews during design phases to identify potential issues before construction begins.
• Conduct regular site inspections and audits to verify compliance with project specifications, industry standards, and local building codes.
• Coordinate with project teams to establish quality checkpoints and verification processes at critical construction milestones.
• Identify non-conformances and deficiencies, and work with construction teams to implement effective corrective actions.
• Develop and maintain quality documentation systems, including test results, inspection reports, and compliance certificates.
• Provide regular quality performance reporting to project leadership and stakeholders.
• Train project personnel on quality requirements and best practices.
• Drive continuous improvement of quality processes based on lessons learned and industry developments.
• Assist in the development and implementation of the global Quality program to meet the APAC regional requirements while maintaining consistent quality and compliance across data centre projects.
• Validate contractor and vendor quality programs, ensuring alignment with Owner requirements.
• Able to work independently and efficiently in a remote/hybrid capacity.

Knowledge and Attributes:

• Understanding of Project Management, Planning, Construction Management, and Data Centers.
• Demonstrated leadership ability in dealing with Owners, Architects, Contractors, and internal stakeholders.
• Extensive knowledge of prime contracts including lump sum, GMP (Guaranteed Maximum Price), hard bid, negotiated, design-build, etc. Specifically including EVM methods and payment systems.
• Extensive knowledge of P6 Critical path scheduling systems, overall project cost control, budgeting, and value engineering as applied to buildings and systems used in Data Center project delivery.
• Familiarity of all aspects of Development design and Construction- to include site work, core, and shell, mechanical and electrical, utilities, finishes, etc.
• Ability to work in an international team environment and interact with all levels of management, including C-Suite reviews.
• Strong executive presence – able to convey complex and technical concepts to a non-construction audience.
• Must be highly organized, analytical, and structured with excellent communication and problem-solving skills.
• Manage stress and/or fast pace effectively.
• Fluent English communication skills (both written and verbal) are essential, as this role requires clear and effective coordination with international stakeholders and technical teams across the APAC region.

Academic Qualifications and Certifications:

• Bachelor’s degree in civil engineering, construction management, mechanical, electrical engineering or related technical field.

Required Experience:

Minimum Qualifications:

• 8+ years of experience in construction quality management, with at least 3 years specific to data centre or mission-critical facilities.
• Demonstrated experience implementing quality management systems across multiple projects and locations within the APAC region.
• Thorough understanding of construction methodologies, materials testing, and quality control procedures.
• Strong knowledge of international and regional quality standards (ISO 9001, etc.) and building codes relevant to data centres.
• Proven ability to evaluate and select qualified contractors, specialty trades, and technical vendors based on quality performance criteria.
• Excellent analytical skills with ability to identify quality issues and recommend practical solutions.
• Strong communication skills with ability to effectively collaborate with technical and non-technical stakeholders.
• Fluent English communication skills (both written and verbal) are essential, as this role requires clear and effective coordination with international stakeholders and technical teams across the APAC region.
• Demonstrated ability to adapt and implement global quality standards and methodologies to meet unique APAC regional requirements while maintaining consistent quality and compliance across international data centre operations.

Preferred Qualifications:

• Professional engineering license or relevant certifications (PE, CxA, DCEP, etc.).
• PMP or similar project management certification.
• Experience with hyperscale data centre environments.
• Knowledge of local building codes and regulations across APAC markets.
• Experience with green building certifications (LEED, Green Mark, NABERS, etc.).

Other Requirements:

• Work at different time zone, mostly in APAC time zone
• T ravel extensively throughout the APAC region (approximately 25%).

#GlobalDataCentersCareers

Workplace type:

Hybrid Working

About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.