Quality Manager - $105-125K

Socket.dev; Clinton (TN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision

HSA & FSA

401(k) Retirement Savings Plan

Life insurance

Disability coverage

Wellness program

Job summary

Shawmut Corporation in Clinton, Tennessee seeks a Quality Manager to lead quality systems, collaborate with internal partners, and drive continuous improvement across materials, processes, and customer quality goals.

You will oversee the on-site laboratory, audit procedures, develop policies, mentor staff, and ensure timely resolution of nonconforming materials while maintaining cost efficiency and strong supplier and customer relations.

Qualifications

• Bachelor’s degree in business or engineering, and/or equivalent work experience
• At least 5 years of previous experience in Quality Management
• Thorough understanding of ISO 9000, IATF 16949
• Maintain professional competence and act as internal quality expert
• Proficient in PC applications and online systems
• Strong ability to build relationships across all levels
• Ability to multi-task in a fast-paced environment
• Excellent written and verbal communication with clear documentation
• Time management to set priorities and meet deadlines

Responsibilities

• Provide direction to Plant Quality personnel to ensure quality system integrity
• Develop and monitor policies to meet customer and supplier quality goals
• Lead technical quality discussions with customers and vendors
• Audit quality procedures and inspect materials and processes
• Ensure timely disposition of nonconforming materials and cost-effective actions
• Lead continuous improvement initiatives to reduce nonconformances
• Issue Return Authorizations and manage documentation and costs
• Select and train associates for specific roles
• Conduct employee performance appraisals
• Lead problem solving for internal/external concerns
• Provide management with required quality reports
• Oversee on-site laboratory operations
• Perform other duties as assigned by management

Skills

Quality management

Leadership

Communication

Time management

Problem solving

Education

Bachelor’s degree in business or engineering

Tools

PC applications

Online systems

Job description

Description

Responsible for collaborating with internal business partners to review quality metric results and identifying specific areas of opportunity to provide world class service to customers. Identify gaps in processes or inconsistencies, training opportunities, and performance issues in support of the business goals.

Responsibilities

• Provide direction and guidance to Plant Quality personnel as needed to ensure the integrity of the company’s quality systems and practices.
• Identify opportunities to develop, implement, and monitor policies and procedures to ensure compliance with customer, internal, and supplier quality goals.
• Provide quality expertise in technical discussions with company personnel, customers, and vendors. Represent the company’s interest while negotiating and resolving claims.
• Audit quality procedures to evaluate materials, products, processes, and systems in relation to company and customer specifications. Help to organize and direct the inspection and test of raw materials, in-process, and finished materials.
• Ensure nonconforming materials are dealt with in a timely and cost-effective manner in accordance with company procedures and policies.
• Lead continuous improvement initiatives to reduce nonconformance rate and costs.
• Issue Return Authorizations to customers, log, file, and estimate costs. Examine returned material from customers, determine disposition, and resolve claims.
• Select skilled associates for specific job functions when and where necessary. Provide on-going training and development to maximize potential.
• Conduct employee performance appraisals as required.
• Lead problem solving activities for internal/external concerns related to assigned responsibilities.
• Provide required reports to management.
• Provide oversight and management of on-site laboratory.
• Other duties as assigned by executive management.

Requirements

• Bachelor’s degree in business or engineering, and/or equivalent work experience.
• At least 5 years of previous experience in Quality Management.
• Thorough understanding of ISO 9000, IATF 16949
• Maintain professional competence, knowledge, and skill necessary to provide guidance and serve as an internal expert on quality systems, philosophy, techniques, and methodologies.
• Proficient in PC applications as well as on-line computer systems.
• Ability to maintain and build quality, effective relationships with all levels of employees, and management.
• Ability to handle multiple tasks in a fast-paced changing environment.
• Excellent written and communication skills with the demonstration of clear and concise documentation as well as articulate speaking.
• Consistently achieve desired results by taking personal accountability, effectively organizing and planning work, setting priorities, and executing action plans.
• Ability to apply well-developed time management skills to define priorities and implement activities tailored to meet requirements and deadlines.

About Us

Shawmut Corporation pioneers in textile innovation, delivering high-performance materials for Automotive, Health & Safety, Defense, and Custom Laminating Solutions. Proudly operating since 1916, we now operate globally with thirteen locations across three continents. Our team excels in engineering and analytics, fostering a collaborative environment to meet industry demands. Committed to sustainability and employee well-being, we offer safe, healthy workplaces. Join us and be part of a dynamic, innovative company shaping the future of textiles.

About the location

Shawmut Corporation’s Clinton, Tennessee facility, with 15 years of operational excellence, is a hub for producing composite textile components for marine, medical, and government sectors. Nestled in a scenic area with four distinct seasons and close to Norse Lake, it’s ideal for nature lovers. The traditional metal manufacturing building fosters a tight-knit, goal-oriented community, with diverse teams working cohesively. Located in an industrial park, the facility benefits from nearby restaurants and stores. As a family-owned business, it maintains a welcoming atmosphere where everyone knows each other’s names and works towards shared goals.

Compensation & Benefits

• Competitive wage structure reflective of current market trends.
• Medical, dental, and vision coverage options through Blue Cross Blue Shield of Massachusetts (BCBS) and EyeMed
• Health savings accounts (HSA) and flexible spending accounts (FSA)
• Company-paid basic life and AD&D insurance
• Short-term and long-term disability coverage
• Employee assistance and wellness programs
• 401(k) Retirement Savings Plan

Shawmut Corporation is an equal opportunity employer, committed to providing fair employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, genetic information, marital status, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by law.

We are dedicated to maintaining a safe work environment in line with ISO standards. Employees are expected to comply with all safety regulations, identify and report hazards, attend safety training, report incidents promptly, use required PPE, and participate in continuous safety improvements and emergency preparedness activities. By following these guidelines, we aim to minimize risks and ensure the well-being of everyone at Shawmut Corporation.