Quality Manager

Insight Global; Winchester (CT); On-site; USD 110,000 - 150,000; Full time

Job summary

Insight Global is seeking a hands-on Quality Manager for its aerospace manufacturing environment. The role leads three salaried direct reports and oversees indirect team members, driving audits, corrective actions, and quality documentation.

The manager will maintain the quality management system, coordinate internal and external audits, and serve as a back-up for certificate issuance while collaborating with the site manager and corporate quality team.

Qualifications

• Experience leading a quality team in aerospace or regulated manufacturing.
• Familiarity with AS9100/ISO 9001 quality management systems.
• Proven ability to manage audits, corrective actions and customer communications.

Responsibilities

• Lead three direct salaried reports and oversee ~15 indirect team members.
• Maintain and improve the facility's quality management system and audits.
• Support certificate issuance and respond to customer/supplier requests.

Skills

Quality management

AS9100 / ISO 9001

People management

Hands-on audits

Corrective actions

Customer communications

NADCAP processes

Regulated manufacturing

Process improvement

Safety-critical components

Job description

Job Description

The ideal candidate is a hands-on quality leader who can balance strategic oversight with day-to-day execution in a demanding aerospace manufacturing environment. This individual will manage three direct salaried reports — including an NDT Level III engineer, a quality supervisor overseeing hourly inspection personnel, and a quality administrative assistant — with indirect responsibility for approximately 15 additional team members. Each day begins with a 30-minute product disposition meeting to review and resolve items on quality hold, followed by active participation in a daily management meeting led by the site manager. Beyond structured meetings, the Quality Manager is responsible for maintaining and improving the facility's quality management system, managing internal and external audits, responding to customer and supplier requests, and serving as a backup for certificate issuance. This role reports directly to the site manager and carries a dotted-line relationship to a corporate quality manager based at another facility.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• Prior experience as a Quality Manager, ideally within an aerospace or similarly regulated manufacturing environment
• Familiarity with AS9100 or ISO 9001 quality management systems
• Demonstrated people management experience, including direct oversight of salaried and indirect hourly personnel
• Ability to perform hands-on quality work — this is not a purely supervisory role; the manager is expected to contribute directly to audits, spec updates, and certificate issuance
• Strong administrative capabilities, including managing corrective actions, nonconformances, and customer/supplier communications
• Proven ability to thrive in a high-pressure, fast-paced quality environment with competing priorities
• Experience with NADCAP-accredited processes
• Familiarity with aerospace customer requirements and the administrative demands of customer-facing quality documentation
• Background in a facility that produces precision or safety-critical components
• Track record of successfully managing a quality team through periods of organizational change or elevated scrutiny