Quality Manager

Oklahoma State University Medical Center; Tulsa (OK); On-site; USD 75,000 - 110,000; Full time

Job summary

Oklahoma State University Medical Center in Tulsa seeks a Quality Manager to support adherence to federal, state, and accreditation standards and OSUMC policies, ensuring safe, effective patient care. The role oversees the Quality department's operations, including performance improvement, policy support, and leadership review reporting.

The position collaborates with regulatory bodies, coordinates tracers, and supports corrective action plans with department leaders, ensuring sustained

Qualifications

• Bachelor's degree required; Master's preferred.
• RN license in Oklahoma and BLS certification required.
• 5+ years of experience in quality management.

Responsibilities

• Support adherence to federal, state, and accreditation standards.
• Coordinate quality improvement activities and reports.
• Prepare quality summaries for leadership review.
• Assist with regulatory findings and corrective actions in collaboration with department leaders.

Skills

Quality Management

Regulatory Compliance

Leadership

Performance Improvement

Education

Bachelor's degree

Master's degree preferred

Job description

Job Description

Job Description The Quality Manager is responsible for supporting organizational adherence to applicable federal, state, and accreditation standards, as well as OSUMC policies, to promote the delivery of safe, effective, and high‑quality patient care. The Manager oversees and coordinates operational and administrative functions within the Quality department, including performance improvement activities, policy and procedure support, Quality Council coordination, and preparation of quality reports and summaries for leadership review. The Quality Manager plays a key role in supporting regulatory compliance and survey readiness by assisting with regulatory interpretation, monitoring compliance activities, coordinating documentation and tracers, and supporting corrective action plans in collaboration with department leaders. The Manager supports organization‑wide responses to regulatory findings and assists with follow‑up activities to ensure sustained compliance. The Manager steps into the role of Quality Director when needed.

The Quality Manager is responsible for supporting organizational adherence to applicable federal, state, and accreditation standards, as well as OSUMC policies, to promote the delivery of safe, effective, and high‑quality patient care. The Manager oversees and coordinates operational and administrative functions within the Quality department, including performance improvement activities, policy and procedure support, Quality Council coordination, and preparation of quality reports and summaries for leadership review. The Quality Manager plays a key role in supporting regulatory compliance and survey readiness by assisting with regulatory interpretation, monitoring compliance activities, coordinating documentation and tracers, and supporting corrective action plans in collaboration with department leaders. The Manager supports organization‑wide responses to regulatory findings and assists with follow‑up activities to ensure sustained compliance. The Manager steps into the role of Quality Director when needed.

The role supports the implementation of new programs and services; contributes to initiatives aimed at improving patient outcomes; and serves as an operational liaison with internal stakeholders and external regulatory or accrediting bodies, as assigned. The Quality Manager demonstrates strong critical thinking, sound judgment, and leadership skills in planning, prioritizing, and managing work while ensuring compliance with applicable laws, regulations, and organizational policies. The position supports assigned quality and compliance initiatives and reports to the Director of Quality or designee. The Manager needs to have knowledge of and support a High-Reliability Organization. The Manager has accountability and responsibility for all assigned areas and reports to an executive officer.

Qualifications

Education: Bachelor\'s required, Master\'s preferred

License/Certifications: OK RN Current License, BLS

5+ years experience