Quality Manager

Altek Electronics, Inc.; Torrington, Northern (CT, KY); Hybrid; USD 129,000 - 175,000; Full time

Benefits offered by this job

Medical Plans with company HSA

Vision - employee only

Employer paid Life up to $50,000

Additional life options

Critical Illness & Personal Accident

401k with up to 4% match

Generous Paid Time Off

Job summary

Altek Electronics, a Cyient DLM company, is seeking a Quality Manager in Torrington, CT to lead the Quality Management System and drive customer satisfaction. The role oversees quality teams, supplier quality, and continuous improvement initiatives within a fast-paced contract manufacturing environment.

You will coordinate audits, ensure compliance with AS9100D/ISO13485, and provide strategic direction for quality assurance practices while supporting key customers and internal teams.

Qualifications

• 5+ years in a Quality leadership role.
• Lean and Six Sigma certification preferred.
• Experience with AS9100D or ISO13485.
• ASQ certification preferred.
• IPC 610/620 certified or certification plan in place.

Responsibilities

• Oversees and maintains all aspects of Quality and manages Quality personnel.
• Leads internal audits and maintains compliance with quality standards (AS9100D, ISO 9001, IPC-610/620).
• Drives continuous improvement, RCCA workshops, and process optimization.
• Supports customer and supplier quality issues and PPAP/FAI activities.
• Provides data-driven reporting to management and quality metrics tracking.

Skills

Quality leadership

Lean Six Sigma

Data analysis

Problem solving

Education

AS9100D / ISO13485 background

ASQ certification

IPC 610/620 certification

Tools

Microsoft Office

Visio

Minitab

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Quality Manager

Full Time Management Torrington, CT, US

Salary Range: $129,000.00 To $175,000.00 Annually

About Company:

Altek Electronics, a Cyient DLM company, has been a trusted source of electronic manufacturing services since 1972. We are a comprehensive contract manufacturer serving a broad range of industries. We work with industry leaders supporting a complete product life cycle, from prototype through production and end of life. As a solutions provider with expertise in PCB layout and design, PCB assembly, and upper-level chassis, control panels, and cable & harness assembly, we manufacture products using LEAN manufacturing and Six Sigma principles. We use open communication to fulfill our mission of “Building tomorrow together.” Delivering quality products on time, Altek is certified to AS9100D, our operators are certified to IPC-610, IPC-620 and J-STD, and we are ITAR compliant.

Altek has a comprehensive benefits package including:

• Medical Plans with company HSA contributions
• Vision - employee only level coverage paid by employer
• Employer paid Life up to $50,000
• Options for additional life
• Critical Illness & Personal Accident plans
• 401k plan with up to 4% company match
• Generous Paid Time Off policy

Altek Electronics is an Equal Opportunity employer. Applicants are considered for all positions without regard to race, color, age, sex, marital status, national origin, veteran status, sexual orientation, or the presences of a non-job-related medical condition, disability, or handicap, however, current openings may involve ITAR restricted hiring practices, and all applicants must be aware of this requirement and are encouraged to consult the latest ITAR regulations regarding restrictions that may apply.

SummaryOf the Quality Manager Role at Altek

The Quality Manager directly supports Altek’s Mission and Vision through a relentless focus on achieving customer satisfaction, and oversight and improvement of the Altek Quality Management System.

Altek’s Vision : To be a thriving enterprise with a highly skilled and adaptable workforce committed to delivering an exceptional experience to our customers.

Altek’s Mission : To provide manufacturing services and innovative solutions that enable our customers to deliver life-changing products to the world, while fostering employee growth and supporting the communities in which we live.

Altek’s Quality Policy :

• To ensure the highest levels of Customer Satisfaction, doing it right the first time is the goal of every employee.
• Opportunities for improvement are openly communicated and relentlessly pursued.

The Essential Duties and Responsibilities of the Quality Manager are described below:

The Quality Manager duties and responsibilities include the following, other duties may be assigned:

• Oversees and maintains all aspects of Quality. Manages people including, but not limited to, Quality Engineers, incoming inspection, as well as the Internal Audit Team to ensure ongoing compliance to the Quality Management System. The Standards to which Altek is certified include, but are not limited to, AS9100D, ISO 9001:2015, IPC-A-610, J-STD-001, WHMA-A-A620. ISO 13485 Certification is a goal for the near future.
• Provides leadership and continually improves functions and processes within areas of responsibility.
• Manages applicable areas of responsibility to maintain and improve required quality requirements, while considering safety, process flow, and costs.
• Provides relevant reporting and recommendations to Management.
• Acts as a thought leader for the Altek Quality System and Quality Assurance methodologies, including staying current on techniques, tools, and practices.
• Facilitates RCCA workshops, including training on mistake proofing and process improvement.
• Supports internal and external customers related to quality issues.
• Provides direction and support for Supplier Quality
• Interfaces with or directs communication between appropriate Altek personnel and customers to ensure customer expectations related to quality and auditing, are being appropriately addressed.
• Ensures PPAP’s, FAI’s, Validations, and other related tasks are completed to customer’s expectations.
• Creates and executes strategies to support Altek annual and long-term objectives.
• Coaches Managers, Supervisors and Production personnel in Quality Management System and other Quality Activities and including reporting.
• Provides guidance and support relative to quality issues, error proofing, customer complaint resolution, etc.
• Tracks key quality related trends and initiates RCCA as appropriate.
• Overseas the following systems/processes:
• QMS (Quality Management System), including QMS Point of Contact for ISO 9001, AS9100, and soon ISO 13485.
• Customer Complaints.
• Non-Conforming Material.
• Incoming Inspection
• Quality related processes and metrics (e.g., defect collection)

Supervisory Responsibilities

Manages Staff of Quality Technicians, Engineers, Incoming Inspection Personnel, and others as necessary, including delegating and managing workload, annual reviews, and professional development

Knowledge and Skill Required to be the Quality Manager at Altek

• Knowledge of electronics manufacturing processes & procedures.
• Knowledge and hands on experience in Quality principles, practices, tools, and techniques.
• Ability to work in a fast-paced contract manufacturing environment.
• Strong leadership and organizational skills .
• Strong written and oral communication skills .
• Prefer Background in AS9100D and/or ISO13485.
• Previous experience managing a Quality Department.

Computer Skills

• Must be proficient in Microsoft Office, Visio, Minitab
• Ability to manipulate, interpret, and present data

Education and/or Experience

• Minimum 5 years of experience in a Quality leadership role.
• Lean and/or Six Sigma certification preferred.
• Previous Experience with AS9100D or ISO13485.
• ASQ certification preferred
• IPC 610/620 certified or become certified with an agreed upon time frame.

Working Conditions

Work involves lifting materials and product up to 30 pounds.

Occasional travel to visit customers or suppliers is required.