Quality Manager

KUKA; Sterling Heights (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

KUKA Manufacturing North America is seeking a dedicated Quality Leader to develop, implement, and maintain the plant quality system in a fast-paced environment. You will supervise the Quality department, ensuring compliance with customer requirements and corporate standards.

The role requires strong ISO 9001/ISO 14001 experience, cross-functional teamwork, and the ability to drive corrective actions and continuous improvement across the site.

Qualifications

• Ability to supervise a quality department in an assembly plant.
• Strong reading of safety rules, policies, and operating instructions.
• Proficient in basic mathematics and statistical analysis.
• Excellent written and verbal communication skills.

Responsibilities

• Develop and maintain the plant quality system.
• Supervision and direction of all operations and staff of the Quality department.
• Develop and maintain a quality assurance program to ensure conformance to customer requirements and company standards.
• Revise quality systems to satisfy ISO 9001/ISO 14001 requirements.
• Prepare and represent the company during customer and internal quality reviews and audits.
• Drive corrective actions and continuous improvement using cross functional teams.

Skills

Team leadership

Reading/interpretation of documents

Basic math

Statistical analysis

Quality department supervision

Communication skills

Education

High School diploma or GED

Bachelor’s degree or ASQC certification

Job description

Essential Duties and Responsibilities:

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Development and maintenance of the plant quality system.
• Supervision and direction of all operations and staff of the Quality department.
• Development and maintenance of a quality assurance program to ensure that all finished product conforms to customer requirements and company standards.
• Development and maintenance of a quality assurance program to ensure that all incoming components and purchased parts conform to customer requirements and company standards.
• Revise and update the quality system to satisfy all ISO 9001/ISO 14001 requirements.
• Revise and update the quality assurance manual to satisfy ISO 9001/ISO 14001 requirements.
• Report out on progress in Management Reviews of KMNA quality assurance activities.
• Supervision and direction of all customer sample submissions required by new program launches or engineering changes.
• Meets with vendors, customers, quality representatives, and company personnel to discuss and resolve quality problems and see that corrective action is taken.
• Prepares for and represents the company during all customer SQA visits.
• Prepare all necessary customer performance reports as required by customers and staff personnel.
• Maintains final responsibility for resolving quality concerns. Utilize cross functional teams for corrective action development and continuous improvement activities. Utilize the hourly workforce when applicable.
• Represents the company during ISO 9001/ISO 14001 audit.
• Supervision and direction of the calibration program and testing procedures.
• Ensure that statistical production controls are implemented and in use as applicable.
• Work to improve plant safety performance and key indicators. Strive to eliminate workplace hazards, reduce ergonomic concerns and work with the Human Resource Manager to improve the overall safety record of the plant.
• Work to improve plant housekeeping and appearance. Monitor and develop corrective action for unfavorable conditions.
• Works with process engineering and production control to support safe and excellent production methods.
• Responsible to ensure that all employees always adhere to safety policies and procedures, operating in full compliance with department, station, corporate, OSHA requirements.
• Responsible to ensure that all employees always adhere to safety policies and procedures, operating in full compliance with department, station, corporate, OSHA requirements.
• Comply with all ISO 9001/ISO 14001 procedures and work instructions related to your job description.
• Performs all other functions as required; included are any work assignments relating to the efficient flow of work within KUKA Manufacturing North America.

Skills/Experience:

• Maintain a team-oriented working environment that allows for individual differences and provide for individual growth.
• Ability to read and interpret documents such as safety rules, policies and procedure manuals and operating instructions.
• Ability to perform basic mathematical functions such as addition, subtraction, multiplication and division.
• Ability to perform statistical analysis, precision measurements, and process capability studies.
• Ability to supervise a quality department and personnel in an assembly plant atmosphere.
• Excellent written and verbal communication skills is required.

Education Requirements:

High School Diploma or General Education Degree (GED) is required. Bachelor’s Degree in Arts, Science or Engineering, OR ASQC certified or equivalent also considered.

KUKA is an Equal Opportunity Employer committed to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other factor protected by applicable federal, state or local laws.