Quality Manager

ALKEGEN; South Hill (VA); On-site; USD 85,000 - 125,000; Full time

Job summary

Alkegen is seeking a Quality Manager to lead all quality functions in a thermal engineered materials manufacturing environment. This hands-on role requires daily floor presence to reinforce standards, resolve issues, and drive a proactive quality culture across the plant.

You will supervise a team of Quality Inspectors, manage CAPA, and collaborate with operations to improve process capability and product consistency. A strong background in PPAP and CP/PPK is required.

Qualifications

• 2+ years of management or supervisory experience in a manufacturing quality role.
• 3+ years in a manufacturing quality role with emphasis on process control and customer requirements.
• Strong working knowledge of PPAP, Root Cause Analysis (8D, 5 Whys), Control Plans, and CP/PPK.

Responsibilities

• Lead site quality activities and ensure compliance with internal standards and customer requirements.
• Supervise and develop a team of Quality Inspectors; oversee incoming materials testing and calibration.
• Engage on the production floor to reinforce standards and promote a proactive quality culture.
• Create and update work instructions and quality documents reflecting current processes.
• Manage customer complaints, ensuring timely response, investigation, and resolution.
• Lead root cause investigations using structured methodologies (8D, 5 Whys, Fishbone).
• Own and manage CAPA processes; ensure effective corrective actions.
• Develop and implement scrap reduction plans; track key quality metrics.
• Establish and maintain Control Plans for consistent process performance.
• Monitor process capability (CPK/PPK) and drive improvements.
• Support PPAP processes for new or modified products.

Skills

Quality leadership

Root cause analysis

CAPA management

PPAP knowledge

CPK/PPK analysis

Team leadership

Customer complaint handling

Process improvement

Education

Bachelor's degree in Engineering, Quality, or related field

Tools

Excel

Minitab

Quality Management Software

Job description

Why work for us?

Alkegen brings together two of the world’s leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we’re delivering products that enable the world to breathe easier, live greener, and go further than ever before.

Job Requirements

Why work for us? Alkegen brings together two of the world’s leading specialty materials companies to create one new, innovation-driven leader focused on battery technologies, filtration media, and specialty insulation and sealing materials. Through global reach and breakthrough inventions, we’re delivering products that enable the world to breathe easier, live greener, and go further than ever before. With over 60 manufacturing facilities with a global workforce of over 9,000 of the industry’s most experienced talent, including insulation and filtration experts, Alkegen is uniquely positioned to help customers impact the environment in meaningful ways. Alkegen offers a range of dynamic career opportunities with globe-spanning reach. From production operators to engineers, technicians to specialists, sales to leadership, we’re always looking for top talent ready to bring their best. Come grow with us!

About The Role

The Quality Manager is responsible for leading all quality functions within a thermal engineered materials manufacturing environment. This role ensures product quality, drives continuous improvement in quality systems, and fosters a strong quality culture across the plant. This is a highly hands-on position requiring regular presence on the production floor, working closely with operators and supervisors to reinforce standards, resolve issues, and promote a proactive approach to quality.

Key Responsibilities

• Lead and manage all site quality activities, ensuring compliance with internal standards and customer requirements
• Supervise and develop a team of Quality Inspectors, including oversight of incoming material inspections and testing/calibration activities
• Actively engage on the production floor to build strong relationships with operators and promote a positive quality culture
• Create, maintain, and update work instructions and quality documentation to reflect current processes and improvements
• Manage customer complaints, ensuring timely response, investigation, and resolution
• Lead root cause investigations using structured methodologies (8D, 5 Whys, Fishbone, etc.)
• Own and manage CAPA processes, ensuring corrective actions are effective and sustainable
• Develop and implement scrap reduction plans, including tracking, analysis, and reporting of key quality metrics
• Establish and maintain Control Plans to ensure consistent process performance
• Monitor and analyze process capability using CPK/PPK and drive improvements where needed
• Support and participate in PPAP processes for new or modified products

Performance & Quality Systems

• Track and report key quality KPIs (scrap, rework, customer complaints, first-pass yield, etc.)
• Ensure robust documentation and standardization of quality processes
• Identify trends and proactively address systemic quality issues
• Partner with operations and engineering to improve process capability and product consistency

Culture & Leadership

• Maintain a strong, visible presence on the plant floor; lead by example
• Build a culture of accountability, ownership, and pride in quality
• Coach operators and supervisors on quality expectations and best practices
• Encourage open communication and collaboration across departments

Qualifications

• 2+ years of management or supervisory experience (required)
• 3+ years of experience in a quality role within a manufacturing environment (required)
• Strong working knowledge of PPAP, Root Cause Analysis (8D, 5 Whys, etc.), Control Plans, and Process Capability (CPK/PPK)
• Experience managing customer complaints and CAPA processes
• Proven ability to lead teams and drive measurable quality improvements
• Strong communication skills with the ability to effectively engage production floor employees

Preferred Qualifications

• Bachelor’s degree in Engineering, Quality, or related field (preferred, not required)
• Experience in industrial, materials, or process manufacturing environments
• Familiarity with quality management systems and auditing processes
• Experience with data analysis tools (Excel, Minitab, etc.)

At Alkegen, we strive every day to help people – ALL PEOPLE – breathe easier, live greener and go further than ever before. We believe that diversity and inclusion is central to this mission and to our impact. Our diverse and inclusive culture drives our growth & innovation, and we nurture it by actively embracing our differences and using our varied perspectives to solve the complex challenges facing our changing and diverse world.

Employment selection and related decisions are made without regard to sex, race, ethnicity, nation of origin, religion, color, gender identity and expression, age, disability, education, opinions, culture, languages spoken, veteran’s status, or any other protected class.