Quality Manager

Hill International; Seattle (WA); On-site; USD 180,000 - 200,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan

Professional development

Job summary

Hill International in Seattle, WA seeks a Quality Manager to lead the Design Quality Management Program for a major transit infrastructure program. You will develop, implement, and oversee design quality processes to meet project requirements, client expectations, and regulatory standards, collaborating with project leadership and engineering teams.

You will manage reviews, audits, and verification activities, monitor compliance, and drive continuous improvement through metrics and reporting.

Qualifications

• Bachelor's degree in Engineering, Construction Management, Architecture, Quality Management, or related discipline.
• 10+ years of experience in design quality management on large transit or infrastructure projects.
• 3+ years as a Design Quality Manager on major infrastructure or transportation projects.
• Strong understanding of engineering design processes, design reviews, quality assurance, and quality control principles.
• Experience developing and implementing quality management systems, procedures, and performance metrics.
• Knowledge of ISO 9001 and related standards.

Responsibilities

• Lead the implementation and management of the Design Quality Management Program for a large, complex transit project.
• Plan, execute, and oversee quality reviews, inspections, and verification activities for engineering and design deliverables.
• Ensure design documents, calculations, specifications, reports, and technical submissions conform to project requirements, quality standards, and contractual obligations.
• Monitor compliance with applicable industry standards, regulatory requirements, and client-specific quality procedures.
• Collaborate with project management and technical teams to identify, track, document, and resolve quality-related issues.
• Establish quality metrics and reporting processes to monitor project performance and drive continuous improvement.
• Review quality documentation, corrective actions, and non-conformance reports to ensure timely resolution.
• Conduct quality audits and assessments of design processes and deliverables.
• Support risk identification and mitigation efforts related to design quality and project execution.
• Facilitate lessons learned and continuous improvement initiatives across project teams.
• Coordinate with consultants, subcontractors, and client representatives to ensure consistent application of quality requirements.
• Provide guidance and mentorship to project staff regarding quality management best practices.

Skills

Quality management

Leadership

Communication

Problem solving

Cross-functional collaboration

Education

Bachelor's degree in Engineering/Construction Management/Architecture/Quality Management

10+ years in design quality management

3+ years as Design Quality Manager on infrastructure projects

Tools

ISO 9001

Quality management systems

Job description

Hill International is seeking a Quality Manager in Seattle, Washington

This role will support a major transit infrastructure program. This leadership role is responsible for developing, implementing, and overseeing design quality management processes to ensure all engineering and design deliverables meet project requirements, client expectations, contractual obligations, and applicable regulatory standards. Will work closely with project leadership, design managers, engineering teams, quality personnel, and stakeholders to maintain the highest standards of quality throughout the design lifecycle. This position plays a critical role in ensuring design deliverables are accurate, compliant, and delivered in accordance with established quality objectives.

• Lead the implementation and management of the Design Quality Management Program for a large, complex transit project.
• Plan, execute, and oversee quality reviews, inspections, and verification activities for engineering and design deliverables.
• Ensure design documents, calculations, specifications, reports, and technical submissions conform to project requirements, quality standards, and contractual obligations.
• Monitor compliance with applicable industry standards, regulatory requirements, and client-specific quality procedures.
• Collaborate with project management and technical teams to identify, track, document, and resolve quality-related issues.
• Establish quality metrics and reporting processes to monitor project performance and drive continuous improvement.
• Review quality documentation, corrective actions, and non-conformance reports to ensure timely resolution.
• Conduct quality audits and assessments of design processes and deliverables.
• Support risk identification and mitigation efforts related to design quality and project execution.
• Facilitate lessons learned and continuous improvement initiatives across project teams.
• Coordinate with consultants, subcontractors, and client representatives to ensure consistent application of quality requirements.
• Provide guidance and mentorship to project staff regarding quality management best practices.

• Bachelor's degree in Engineering, Construction Management, Architecture, Quality Management, or a related discipline, or equivalent combination of education and experience.
• Minimum of 10 years of experience serving as a Design Quality Manager, Design Project Manager, Lead Design Engineer, or a combination of these roles on projects of similar size, scope, and complexity.
• Minimum of 3 years of direct experience as a Design Quality Manager on major infrastructure or transportation projects.
• Demonstrated experience overseeing quality management activities for complex, multidisciplinary design programs.
• Strong understanding of engineering design processes, design reviews, quality assurance, and quality control principles.
• Experience developing and implementing quality management systems, procedures, and performance metrics.
• Excellent communication, organizational, problem-solving, and leadership skills.
• Ability to effectively collaborate with technical teams, project leadership, clients, and external stakeholders.

Preferred Qualifications

• Experience supporting large transit, rail, light rail, commuter rail, or transportation infrastructure programs.
• Six Sigma certification and/or demonstrated process improvement experience.
• Certified Quality Engineer (CQE) preferred.
• Certified Quality Auditor (CQA) preferred.
• Familiarity with quality management standards such as ISO 9001.
• Experience working in an owner's representative, program management, or design-build environment.
• Knowledge of federal, state, and local transportation agency requirements.

The salary range for this position is $180,000-$200,000. The offered salary will be based on the applicants qualifications, education, experience and work location.

Depending upon your employment status, Hill’s comprehensive benefits may include, Medical, Dental, Vision, Employer Paid Life and Accidental Death & Dismemberment Insurances, Business Travel Accident Insurance, Short-Term Disability, Long Term Disability, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Commuter Benefits, Legal Assistance, Identity Theft Protection, Pet Insurance, Auto & Home Insurance, Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Voluntary Life & Accidental Death & Dismemberment Insurance. Paid Time Off (PTO), Holidays, 401(K) Retirement Savings Plan, Employee Referral Program, Professional Certification Incentive Program, Hill University Learning and Development, Tuition Reimbursement, EAP, Years of Service Awards Program.

Hill International, with more than 4,400+ professionals in over 100 offices worldwide, provides program management, project management, construction management, project management oversight, advisory, facilities management, and other consulting services to clients in a variety of market sectors. Engineering News-Record magazine recently ranked Hill as one of the largest program management firms in the world. For more information on Hill, please visit our website at www.hillintl.com.

Hill is exclusively a program, project, and construction management provider, meaning we have one focus as a company: protecting client interests. Free of any potential conflicts, our entire business is geared towards helping clients achieve their desired outcomes. We are dedicated to exceeding expectations throughout the entire construction project lifecycle and adapt to the needs of each assignment to develop tailored approaches and solutions to meet those needs.

Hill is a GISI Consulting Group company, part of the Global Infrastructure Solutions, Inc. (GISI) family of companies. Learn more about GISI Consulting Group at www.gisiconsulting.com.

Hill International is an Equal Opportunity Employer/Veteran/Disabled
Note: This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned in the job title. Various other duties as required.

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