Quality Manager

Silgan Containers; Richmond (IN); On-site; USD 90,000 - 120,000; Full time

Job summary

Silgan Closures in Richmond, IN seeks a Quality Manager to lead the plant's Quality and Food Safety programs, driving continuous improvement and ensuring safe, high-quality products for customers. The role oversees a quality team, practices SQF, and coordinates SPC with IT support.

You will manage audits, investigate customer complaints, and lead improvement projects, while maintaining calibration, quality systems, and supplier/production collaboration.

Qualifications

• Bachelor’s degree in Quality, Engineering, or related field or equivalent industrial experience.
• Minimum six years of industrial experience in quality, manufacturing, engineering, or a technical field.
• Strong knowledge of SPC, Continuous Improvement, and quality systems management.
• Experience with ISO 9000, SQF, GMP, and other quality or food safety standards.
• Proficiency with Windows, ERP systems, spreadsheets, and data analysis tools.
• Excellent communication and cross-functional collaboration skills.
• Strong project management ability and problem-solving.
• Willing to relocate to other plants across the country.

Responsibilities

• Lead all Plant Quality and Food Safety programs, including SQF Practitioner; ensure program integrity and communicate requirements to departments.
• Manage the Quality team, providing leadership, coaching, and development to inspectors.
• Coordinate the Plant SPC Program and Gainseeker system; partner with IT for issues.
• Conduct quality audits across departments to verify safeguards and compliance with SQF and GMP.
• Investigate customer complaints and drive accountability with operations.

Skills

SPC Knowledge

Continuous Improvement

Quality Systems

Cross-functional Collaboration

Problem Solving

Education

Bachelor's degree in Quality, Engineering, or related

Equivalent industrial experience

Tools

Windows

ERP systems

Spreadsheets

Data analysis tools

Job description

## Quality ManagerApplyremote type: On Sitelocations: Richmond, Indianatime type: Full timeposted on: Posted Todayjob requisition id: R7863Silgan Closures is hiring a Quality Manager at our Richmond, IN plant. This position plays a critical leadership role in ensuring the integrity of our plant’s Quality and Food Safety programs, driving continuous improvement, and supporting our commitment to delivering safe, high-quality products to our customers.**Why Join Silgan*** Competitive salary and comprehensive benefits including medical, dental, vision, life insurance, and disability coverage.* 401k retirement savings plan with company match.* Paid vacation and holidays.* Tuition reimbursement and professional development opportunities.* A culture built on safety, quality, teamwork, and continuous improvement.**What You Will Do as the Quality Manager*** Lead all Plant Quality and Food Safety programs, including serving as SQF Practitioner. Ensure program integrity and communicate essential quality requirements to all relevant departments.* Manage the Quality team, providing leadership, coaching, training, and development to 2–13 Quality Inspectors.* Coordinate and maintain the Plant SPC Program, including Gainseeker system oversight. Partner with IT to troubleshoot and resolve SPC-related computer or software issues.* Conduct quality audits across all departments to verify proper safeguards, compliance with standards, and alignment with SQF and GMP expectations.* Investigate customer complaints, communicate customer needs to internal teams, and partner with operations to drive accountability in quality ownership.* Make decisions on non-standard or suspect products, using structured problem-solving tools to address issues both in-plant and at customer locations.* Prepare Certificates of Analysis for customers who require them.* Lead plant Continuous Improvement efforts, working with operations to reduce variability, improve processes, and optimize raw material usage (plastisol, coatings, etc.).* Maintain all quality systems and tools, including gages, computers, calibration equipment, and software.* Manage the Quality budget and support capital or process-related projects tied to quality initiatives.* Review and monitor SPC data by shift and line, ensure data accuracy and completeness, and drive timely corrective actions.* Oversee plant and customer audits to ensure readiness and successful outcomes.* Perform additional quality-related responsibilities as assigned.**What You Bring*** Bachelor’s degree in Quality, Math, Statistics, Engineering, or a related field; or equivalent industrial experience.* Minimum of six (6) years of industrial experience in quality, manufacturing, engineering, or a technical field.* Strong knowledge of Statistical Process Control (SPC), Continuous Improvement, and quality systems management.* Experience with ISO 9000, SQF, GMP, and other quality or food safety standards.* Proficiency with Windows, ERP systems, spreadsheets, and data analysis tools.* Excellent communication skills and the ability to work cross-functionally with operations, maintenance, engineering, and customers.* Strong project management capability and the ability to solve complex problems.* Desire to grow into larger operations or manufacturing management roles, including relocating to other plants across the country.**Who We Are*** A global Fortune 500 packaging company with 109 manufacturing facilities across North and South America, Europe, and Asia.* A supplier of sustainable metal and plastic packaging solutions for food, beverage, healthcare, home, personal care, and beauty products.* A stable, reliable, and environmentally conscious company with long-term career opportunities.***LIMITATIONS AND DISCLAIMER***The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.Silgan is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability, which would not prevent the performance of essential job duties with, or without reasonable accommodation of any other protective status.Silgan is a drug-free workplace.