Quality Manager

Rehrig Pacific Company; Pleasant Prairie (IA); On-site; USD 75,000 - 110,000; Full time

Job summary

Rehrig Pacific Company is seeking a Quality Manager to oversee and continuously improve the plant's quality system and performance, ensuring customer requirements are met. You will communicate quality requirements to plant personnel, verify training, and manage a team of 6–10 quality technicians.

You will lead optimization of quality metrics, drive data-driven improvements with SPC tools, collaborate with cross-functional teams and engineering, support New Product Introduction, and ensure

Qualifications

• Bachelor’s Degree in science or engineering preferred, not required.
• 5+ years of Quality Management/Control Experience (ideally in plastic injection molding).
• Direct experience in Plastic Injection Molding.
• Ability to manage a team of 6-10 quality techs.
• Direct experience with validation, problem solving, and risk tools and processes (examples: SPC, DMAIC, APQP, PPAP, FMEA, DOE, Flow Charting, Six Sigma).
• Develop and implement processes from ground up.
• Ability to work collaboratively with cross-functional teams and departments.

Responsibilities

• Verify quality requirements are communicated, understood and achieved across plant personnel.
• Lead plant to achieve internal quality metrics and develop year-over-year improvement plans.
• Lead quality activities during new product introduction and validation.
• Resolve quality issues with containment, root-cause analysis and corrective actions; ensure actions are effective and completed on time.
• Develop and grow local quality team and ensure standard work is followed.

Skills

Quality management

Team leadership

Root-cause analysis

Cross-functional collaboration

Problem solving

Education

Bachelor’s degree in science or engineering

Tools

SPC

DMAIC

APQP

PPAP

FMEA

DOE

Six Sigma

Job description

Purpose of Role

The Quality Manager oversees and continuously improves the plant’s quality system and performance so that customer requirements for products and services are consistently delivered. They communicate quality requirements and verify they are understood and met, improve quality metrics, and reduce process & product variation. Effectively resolve and prevent recurrence of customer related quality issues and manages a team of plant quality technicians.

Areas of Accountability

Verify quality requirements are communicated, understood and achieved

• Communicate all quality requirements to plant personnel. Verify effective training so that requirements are understood.
• Achieve, verify and improve compliance with all customer quality requirements, Rehrig quality standards and quality processes.
• Partner with National Quality Engineering (NQE) to implement standards where needed to ensure quality requirements are met.
• When requirements are not achievable, promptly escalated to NQE and NPD teams and facilitate deviation adoption.
• Manage external certifications (where applicable) and compliance activities to maintain and strengthen certification status.

Manage and continuously improve quality metrics; reduce process & product variation

• Lead plant team to achieve internal quality metrics (NCP, scrap, % TL defective, case closure timing, etc).
• Establish and document an improvement plan to improve internal quality metrics year-over-year.
• Deliver standard quality reports on-time, on-quality (NCP, Quality Scorecard, Case related VCs, internal quality actions etc.).
• Measure product/process variation with SPC; Partner with engineering to identify and eliminate special causes and improve Cpk.

Lead quality activities during new product introduction

• Train plant personnel on new product quality requirements in advance of production start (standards, measurements, tests etc.)
• Support validation activities including process capability assessments, GR & R, materials and product testing and process trials.
• Establish ongoing compliance to documented process and product requirements developed during production startup.
• Manage on-time completion of plant’s pending actions from NPI activity.

Effectively and efficiently resolve and prevent recurrence of quality issues

• Lead plant team through containment, root-cause analysis & corrective actions for product quality issues with strong sense of urgency. Manage communication with Rehrig cross-functional partners and customer(s) where needed; Manage process according to customer and Rehrig requirements.
• Verify corrective actions are fully effective at preventing recurrence and completely implemented on-time; Perform or oversee post-implementation audits that effectively assess implementation and address gaps.

Manage and develop the local quality team

• Establish and oversee execution of key accountabilities; Provide necessary training and development opportunities; Manage work schedules to achieve business continuity and work-life balance.
• Establish and verify standard work is completed to deliver plant goals.

Knowledge, Skills & Experience

• Bachelor’s Degree in science or engineering preferred, not required.
• 5+ years of Quality Management/Control Experience (ideally in plastic injection molding).
• Direct experience in Plastic Injection Molding.
• Ability to manage a team of 6-10 quality techs.
• Direct experience with validation, problem solving, and risk tools and processes (examples: SPC, DMAIC, APQP, PPAP, FMEA, DOE, Flow Charting, Six Sigma).
• Develop and implement processes from ground up.
• Ability to work collaboratively with cross-functional teams and departments.