Quality Manager

e&e IT Consulting Services, Inc.; Pittsburgh (Allegheny County); Hybrid; USD 85,000 - 125,000; Full time

Job summary

e&e IT Consulting Services, Inc. is seeking a Quality Manager in Pittsburgh, PA, to lead quality assurance and management initiatives in a hybrid arrangement.

The role emphasizes quality systems, audit compliance, documentation, customer communication, and continuous improvement rather than shop-floor quality control. The candidate will maintain ISO 9001 and AS9100, interpret audit findings, implement corrective actions, and translate quality requirements into effective procedures.

Qualifications

• Experience implementing and maintaining ISO 9001 and AS9100 quality systems.
• Audits: internal, supplier, and customer-facing certifications.
• Strong root-cause analysis and problem-solving using structured methods.
• Ability to develop, update, and maintain detailed quality procedures and documentation.

Responsibilities

• Develop, implement, and continuously improve quality policies, procedures, and documentation.
• Maintain ISO 9001 and AS9100 compliance across the organization.
• Prepare for and support internal, customer, and external certification audits.
• Review audit findings and translate results into updated procedures and actions.
• Investigate quality issues, perform root cause analyses, and implement corrective actions.
• Use 8D and other structured problem-solving methods to address defects and prevent recurrence.
• Ensure products meet engineering requirements and customer specs.
• Analyze quality data to identify trends and opportunities for defect reduction.
• Collaborate with Manufacturing, Engineering, Procurement, and Sales to resolve quality issues.
• Support supplier quality initiatives and international manufacturing partners.
• Create and maintain quality reports and records.

Skills

Quality Assurance

Quality Control

ISO 9001

AS9100

Audit management

Root cause analysis

8D methodology

Continuous improvement

Data analysis

ERP systems

Excel

Documentation

Education

Bachelor's in Engineering/Manufacturing/Quality or related

Tools

ERP systems

Microsoft Excel

Job description

e&e is seeking a Quality Manager for a hybrid direct placement opportunity in Pittsburgh, PA!

We are seeking an experienced Quality Manager to lead and maintain quality assurance and quality management initiatives within a growing manufacturing organization. This role will focus heavily on quality systems, procedures, audit compliance, documentation, customer communication, and continuous improvement rather than day-to-day production floor quality management.

The Quality Manager will be responsible for maintaining ISO 9001 and AS9100 quality systems, interpreting audit findings, implementing corrective actions, and translating quality requirements into effective procedures and processes. This individual will collaborate closely with Manufacturing, Engineering, Sales, Procurement, customers, and international manufacturing teams to ensure products and processes consistently meet quality and regulatory requirements.

Responsibilities

• Develop, implement, maintain, and continuously improve quality policies, procedures, processes, and documentation.
• Maintain compliance with ISO 9001 and AS9100 quality management system requirements.
• Prepare for and support internal, customer, and external certification audits.
• Review audit findings and translate results into updated procedures, corrective actions, and process improvements.
• Investigate quality issues, perform root cause analysis, and develop effective corrective and preventive actions.
• Utilize structured problem-solving methodologies, including 8D, to address quality concerns and prevent recurrence.
• Ensure products meet customer specifications, engineering requirements, and applicable quality standards.
• Analyze quality data and trends to identify opportunities for defect reduction and process improvement.
• Review non-conforming materials and support appropriate disposition and corrective action activities.
• Communicate directly with customers regarding quality requirements, concerns, documentation, and corrective actions.
• Collaborate with Manufacturing, Engineering, Procurement, and Sales to resolve quality issues and improve product performance.
• Support supplier quality initiatives and work with domestic and international manufacturing partners to maintain quality expectations.
• Create and maintain quality reports, records, procedures, and other required documentation.
• Support compliance with applicable environmental and material regulations, including RoHS and REACH.
• Utilize Excel, ERP systems, and other quality-related tools to track, analyze, and report quality information.
• Drive process-focused continuous improvement initiatives throughout the organization.

Requirements

• Strong Quality Assurance and/or Quality Control experience within a manufacturing environment.
• Demonstrated experience maintaining ISO 9001 quality management systems.
• Strong experience with AS9100 standards and quality system requirements.
• Experience preparing for audits, interpreting audit findings, and implementing resulting procedural and process changes.
• Strong knowledge of corrective and preventive action processes, root cause analysis, and structured problem-solving methodologies.
• Experience with 8D methodology strongly preferred.
• Demonstrated experience improving manufacturing processes and reducing defects.
• Ability to develop, update, and maintain detailed quality procedures and documentation.
• Strong analytical skills with the ability to interpret quality data and identify trends.
• Proficiency with Microsoft Excel and other Microsoft Office applications.
• Experience working with ERP and/or quality management systems.
• Excellent written and verbal communication skills, including the ability to communicate effectively with customers and cross-functional teams.
• Highly organized, detail-oriented, process-driven, and comfortable working independently.
• Ability to collaborate effectively across Manufacturing, Engineering, Sales, Procurement, and other business functions.
• Bachelor's degree in Engineering, Manufacturing, Quality, or a related technical discipline preferred.

Preferred Qualifications

• Quality experience within electronics, aerospace, defense, magnetics, industrial equipment, electro-mechanical products, components, or precision manufacturing.
• Knowledge of RoHS and REACH compliance requirements.
• Experience working with international manufacturing teams.
• Experience supporting supplier quality initiatives.
• Chinese language skills are a plus but not required.