Quality Manager

Bass Pro Shops; Ozark (MO); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Discounts on retail merchandise

Medical, dental, vision

401k Retirement Savings

Paid holidays

Paid vacation

Job summary

Bass Pro Shops in Missouri seeks a Quality Manager to oversee quality initiatives, supervise QA staff, and coordinate with operations to sustain high standards. The role emphasizes continuous improvement, standard work documentation, and cross-functional collaboration to maintain excellence across the organization.

The position requires a high school diploma (bachelor's preferred) and experience in the marine industry is a plus.

Qualifications

• Experience in quality management and improvement initiatives.
• Familiarity with CI/Lean/Kaizen processes and production operations.
• Strong verbal and written communication skills.

Responsibilities

• Oversees quality control efforts and supports QA staff development.
• Collaborates with operations and administrative teams to ensure cross-functional quality.
• Participates in Continuous Improvement activities and documents standard work.
• Reports issues impacting quality and helps develop solutions.

Skills

CI/Lean/Kaizen

Quality management

Verbal and written communication

Computer skills

Education

High School Diploma

Bachelor's degree in related field

Tools

Excel

Job description

POSITION SUMMARY:

The Quality Manager oversees, administers, and supports quality and improvement initiatives.

ESSENTIAL FUNCTIONS:

Supervises day to day operations, trains, and develops QA staff members. Oversees, administers, supports, tracks all Quality Control efforts. Works closely with operations, administration, and corporate-based teams, to ensure cross-functional cooperation and communication. Actively participates in Continuous Improvement/Kaizen/Lean efforts. Reports items or circumstances which may negatively impact quality and help to develop solutions to solve such issues. Participates in the creation and documentation of standard work practices.

ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE/QUALIFICATIONS:

Minimum Degree Required: High School Diploma Preferred Degree: Bachelor’s in related field Experience: Marine industry experience preferred, but not required.

KNOWLEDGE, SKILLS, AND ABILITY:

Working knowledge of production operation. Familiarity with CI/Lean/Kaizen processes Excellent verbal, written and computer skills.

TRAVEL REQUIREMENTS:

Minimal including occasional travel to other WRMG facilities.

PHYSICAL REQUIREMENTS:

Regular computer work, walking and standing Occasional sitting and lifting up to 50lbs

INDEPENDENT JUDGEMENT:

Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.

Full Time Benefits Summary:

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions! Medical Dental Vision Health Savings Account Flexible Spending Account Voluntary benefits 401k Retirement Savings Paid holidays Paid vacation Paid sick time Bass Pro Cares Fund And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [e-mail].

White River Marine Group About Bass Pro Shops

Bass Pro Shops is North America’s premier outdoor and conservation company. Founded in 1972 when avid young angler Johnny Morris began selling tackle out of his father’s liquor store in Springfield, Missouri, today the company provides customers with unmatched offerings spanning premier destination retail, outdoor equipment manufacturing, world-class resort destinations and more. In 2017 Bass Pro Shops joined forces with Cabela’s to create a “best‑of‑the‑best” experience with superior products, dynamic locations and outstanding customer service. Bass Pro Shops also operates White River Marine Group, offering an unsurpassed collection of industry-leading boat brands, and Big Cedar Lodge, America’s Premier Wilderness Resort. Under the visionary conservation leadership of Johnny Morris, Bass Pro Shops is a national leader in protecting habitat and introducing families to the outdoors and has been named by Forbes as “one of America’s Best Employers.”