Quality Manager

Mace; New York (NY); Hybrid; USD 126,000 - 154,000; Full time

Benefits offered by this job

Hybrid working options

Inclusive employer

Job summary

Mace is seeking a Quality Manager for a major tunnel project in New York, to establish and maintain robust quality management practices across design and construction activities.

You will define standards, lead inspections, and drive continuous improvement with cross-functional teams, ensuring regulatory compliance and accurate reporting to stakeholders. Hybrid working options are available.

Qualifications

• Bachelor’s degree in Civil Engineering or related field with construction exposure.
• 7–10 years of proven quality management experience on large infrastructure projects.
• Knowledge of quality assurance processes and relevant tunnel construction codes.

Responsibilities

• Develop and implement a comprehensive quality management plan for the tunnel project.
• Define quality standards and performance metrics for construction activities and installations.
• Conduct inspections and audits to identify non-conformances and areas for improvement.
• Collaborate with project managers, engineering teams, subcontractors, and QC staff to implement corrective actions.
• Ensure compliance with industry regulations, safety standards, and project specs for tunnel work.
• Provide training and guidance on QA best practices to project teams.
• Prepare quality reports and KPIs to track metrics and communicate findings to stakeholders.

Skills

Quality management

Leadership

Problem solving

Communication

Education

Bachelor's degree in Civil Engineering

Construction Management

Tools

ISO standards

Documentation tools

Job description

At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities, and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strategy site.

Within our consult business we harness our unique combination of leading-edge practical expertise and project deliveryconsultancy to unlock the potential in every project.

The Project

Mace, as part of MPA delivery partner joint venture of Mace-Parsons-Arcadis, have been selected as the Gateway Development Commissions partners of choice to support the GDC across the Gateway Program in New York, inclusive of the Hudson Tunnel Project.

The busiest rail connection between New York, New Jersey, and the Northeast Corridor, the Hudson Tunnel Project will improve capacity, reliability, and resiliency of commuter and intercity rail transit serving 800,000 daily passengers from Washington, D.C. to New York and New England. A milestone project supported by the bipartisan Infrastructure Investment and Jobs Act (IIJA), the project is slated to receive nearly $12 billion in federal funding, the largest investment in a mass transit project in modern history.

Our Values Shape The Way We Consult, And Define The People We Want To Join Us On Our Journey, They Are

• Safety First - Going Home Safe and Well.
• Client Focus - Deliver on Our Promise.
• Integrity - Always Do the Right Thing.
• Create Opportunity - For Our People to Excel.

You’ll Be Responsible For

• Develop and implement a comprehensive quality management plan for the tunnel project, including quality control procedures, inspection protocols, and documentation requirements.
• Define quality standards and performance metrics to measure and monitor the quality of construction activities, materials, and installations.
• Conduct regular inspections, audits, and quality assessments to identify non-conformances, defects, and areas for improvement.
• Collaborate with project managers, engineering teams, subcontractors, and quality control personnel to address quality issues and implement corrective actions.
• Ensure compliance with industry regulations, safety standards, and project specifications related to tunnel construction.
• Provide training, guidance, and support to project teams on quality assurance best practices and quality management processes.
• Prepare quality reports, documentation, and performance indicators to track quality metrics and communicate findings to stakeholders.
• Ensure compliance with industry regulations, safety standards, and project specifications related to tunnel construction.
• Provide training, guidance, and support to project teams on quality assurance best practices and quality management processes.
• Prepare quality reports, documentation, and performance indicators to track quality metrics and communicate findings to stakeholders.

You’ll Need To Have

• Bachelor's degree in Civil Engineering, Construction Management, or related field.
• 7-10 years’ proven experience in quality management on large infrastructure projects, preferably tunnel construction projects.
• Strong knowledge of quality management principles, construction standards, and quality assurance processes.
• Familiarity with relevant codes and regulations governing tunnel construction and underground works.
• Excellent communication, leadership, and problem-solving skills.
• Quality management systems, ISO standards and documentation tools.
• Certification in quality management (e.g., CQM, CQE) is a plus.

Note:

The estimated starting salary for this position is $140k. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills and qualifications.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all of the criteria, please apply as you may still be the best candidate for this role or another role within our organization.

We are also open to discussing part time, flexible, and hybrid working options if suitable with-in the role.