Quality Manager

Bose Corporation, U.S.A; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Bose Corporation's McIntosh manufacturing site seeks a Quality Manager to lead the quality function and ensure products meet luxury standards of performance, reliability, and craftsmanship.

You will own the Quality Management System, drive improvement across materials, electronics, fabrication, assembly, and final test, and partner with Manufacturing, Engineering, Supply Chain, Service, and Product Development to prevent defects and reduce cost of quality.

Qualifications

• Bachelor's degree in engineering, quality, manufacturing, operations, or related field.
• 8+ years of progressive manufacturing quality experience, including leadership responsibility.

Responsibilities

• Lead the site's Quality organization and serve as a key member of the plant leadership team.
• Establish and execute the site's quality strategy in alignment with business and customer objectives.
• Build a culture of quality at the source, accountability, craftsmanship, and continuous improvement.
• Develop and mentor Quality team members and build organizational capability in the site's vertically integrated manufacturing processes.
• Establish effective process controls, inspection strategies, test requirements, and audit processes.
• Ensure finished products meet McIntosh standards for functional performance, reliability, workmanship, fit, finish, and cosmetic appearance.
• Establish and maintain clear workmanship and cosmetic acceptance standards appropriate for luxury products.
• Ensure nonconforming product is effectively contained, dispositioned, and prevented from reaching customers.

Skills

Quality leadership

Root cause analysis

Continuous improvement

Auditing

Education

Bachelor's degree in Engineering, Quality, Manufacturing, Operations, or related technical field

Job description

Job Description

At Bose Corporation, we believe sound is the most powerful force on earth - and for over 60 years, we have been a company built on innovation, excellence, and independence. Privately owned, fiercely customer-focused, and driven by our values, we continue to lead industries and transform lives through sound.

Today, Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions, we are shaping the future of audio technology, automotive, luxury, and premium experiences. We invite you to join us in this transformation.

Position Summary

The Quality Manager is responsible for leading the quality function for the McIntosh manufacturing site and ensuring products consistently meet the performance, reliability, workmanship, and aesthetic standards expected of a luxury audio brand.

This leader owns the site's Quality Management System and drives quality performance across the complete manufacturing value stream, including incoming materials, electronics and PCBA manufacturing, fabricated components, finishing, assembly, final test, and shipment.

The Quality Manager partners closely with Manufacturing, Engineering, Supply Chain, Service, and Product Development to prevent defects, resolve quality issues, reduce Cost of Poor Quality, and continuously improve product and process capability.

Key Responsibilities

Quality Leadership

• Lead the site's Quality organization and serve as a key member of the plant leadership team.
• Establish and execute the site's quality strategy in alignment with business and customer objectives.
• Build a culture of quality at the source, accountability, craftsmanship, and continuous improvement.
• Develop and mentor Quality team members and build organizational capability the site's vertically integrated manufacturing processes.
• Establish effective process controls, inspection strategies, test requirements, and audit processes.
• Ensure finished products meet McIntosh standards for functional performance, reliability, workmanship, fit, finish, and cosmetic appearance.
• Establish and maintain clear workmanship and cosmetic acceptance standards appropriate for luxury products.
• Ensure nonconforming product is effectively contained, dispositioned, and prevented from reaching customers.

Problem Solving & Continuous Improvement

• Lead root cause analysis, corrective action, and preventive action for significant internal, supplier, and customer quality issues.
• Drive permanent corrective actions and verify their effectiveness.
• Use quality data and structured problem-solving methods to identify trends and reduce recurring defects.
• Partner with Operations and Engineering to improve process capability, yield, scrap, rework, and overall Cost of Poor Quality.

Quality Management System

• Own and maintain the site's Quality Management System.
• Ensure compliance with applicable corporate, regulatory, and quality standards.
• Lead internal audits and coordinate external customer or certification audits.
• Ensure quality procedures, documentation, and corrective actions are effectively maintained.

Required Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, Operations, or related technical field.
• 8+ years of progressive manufacturing quality experience, including leadership responsibility.
• Strong knowledge