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QUALITY MANAGER
Quality Management 3B - Managers Operations First/Mid-Level Mgr Mount Pleasant, TX, US
3 days ago Requisition ID: 1133
MANAGER - QUALITY
Job Summary
The Manager - Quality performs assigned work in support of the function’s operational requirements, with primary responsibility to lead and oversee quality leadership in alignment with company priorities, safety, quality, service, financial, and people expectations.
- Lead and oversee quality leadership in alignment with company priorities, safety, quality, service, financial, and people expectations.
- Establish priorities, objectives, responsibilities, and operating rhythms for the assigned function.
- Develop team capability through clear expectations, coaching, performance feedback, succession planning, and appropriate accountability.
- Monitor functional performance, risks, resources, budgets, and key operating issues and take timely corrective action.
- Partner cross-functionally to resolve barriers, improve processes, and support company-wide goals.
- Ensure applicable policies, controls, procedures, regulatory requirements, and documentation are maintained within the assigned function.
- Identify and lead continuous-improvement opportunities that strengthen safety, quality, cost, delivery, service, or organizational effectiveness.
- Communicate significant issues, decisions, and recommendations clearly to appropriate leadership and stakeholders.
- Perform other job duties and responsibilities as needed by Executive Leadership.
- Record inspection results, nonconformances, dispositions, and required follow-up accurately so defects and trends can be traced and addressed.
- Use calibrated or approved inspection equipment as applicable and protect the integrity of inspection records and quality-system documentation.
- Set clear daily priorities, follow up on execution, and address or escalate barriers that affect safety, quality, delivery, service, or team effectiveness.
- Develop and implement quality strategy, standards, procedures, and quality-management systems aligned with organizational objectives.
- Oversee quality assurance and quality control activities, including inspections, audits, testing, defect prevention, and nonconformance management.
- Analyze quality data and metrics, identify risks and trends, and lead corrective and preventive improvement actions.
- Collaborate with suppliers and internal functions to improve incoming material quality, process quality, customer satisfaction, and regulatory compliance.
- Coordinate internal and external audits, inspections, certifications, and quality reporting to senior management.
- Develop and maintain quality-management systems, inspection practices, corrective-action processes, and performance measures that support consistent product quality.
- Analyze quality data, defect trends, and audit findings and lead corrective and preventive actions using RCCA/CAPA methods.
- Lead cross-functional quality-improvement efforts across Manufacturing, Engineering, Supply Chain, and Operations.
Qualifications
- Ability to interpret applicable drawings, specifications, work instructions, inspection criteria, and quality requirements.
- Strong attention to detail and ability to document findings accurately.
- Ability to identify nonconforming conditions and communicate concerns objectively and professionally.
- Ability to use applicable measuring, inspection, document-control, or quality-system tools required for the role.
- Ability to work effectively with Production, Engineering, Quality, and other functions.
- Ability to apply objective acceptance criteria consistently and separate observation from assumption when documenting quality concerns.
- Ability to provide clear direction, constructive feedback, and consistent follow-through while working collaboratively across functions.
- Strong knowledge of quality-management systems, quality assurance/control, RCCA, CAPA, audits, regulatory compliance, statistical analysis, supplier quality, and continuous improvement.
- Strong leadership, project-management, analytical, problem-solving, and cross-functional communication skills.
Education
- Bachelor's degree in a related field preferred; an equivalent combination of education, training, and relevant experience may be considered.
Experience
- Progressive experience in the assigned function, including prior leadership or management responsibility, required.
Safety Responsibilities
- Follow all company safety procedures, posted warnings, equipment rules, and task-specific training requirements.
- Report injuries, illnesses, near misses, unsafe conditions, damaged equipment, and other safety concerns promptly.
- Use tools, machines, vehicles, chemicals, and material-handling equipment only when trained, authorized, and properly equipped.
- Maintain good housekeeping and keep aisles, exits, work areas, and access to emergency equipment clear.
Physical Demands
- Regularly stand and walk for extended periods and use hands for grasping, handling tools, controls, parts, and materials.
- Frequently bend, stoop, reach, push, pull, and work around equipment or material at varying heights and positions.
- Maintain the balance, coordination, and visual attention needed to work safely around moving equipment, sharp edges, hot surfaces, or production traffic as applicable.
- Lift, carry, or reposition tools, parts, supplies, or materials consistent with the assigned task, using team lift or material-handling assistance when required.
Personal Protective Equipment (PPE)
- Wear company-required PPE for the assigned area and task and maintain PPE in serviceable condition.
- Typical area PPE may include safety glasses, hearing protection, gloves appropriate to the task, and safety footwear; additional PPE may be required by posted hazard or task.
- Fast-paced manufacturing or support environment with moving equipment, material handling, production noise, and changing workflow priorities.
- Work may require movement between inspection stations and active production areas where manufacturing noise, equipment traffic, and production hazards are present.
- Work may occur in non-climate-controlled production, warehouse, yard, or support areas with seasonal exposure to heat and cold.