Quality Manager

Menasha Corporation; Memphis, Northern (TN, KY); Hybrid; USD 85,000 - 115,000; Full time

Job summary

Menasha Corporation is seeking a Quality Assurance leader to design and implement policies ensuring production quality. Responsible for testing processes and products, and guiding the overall QA framework across sites.

The role involves establishing quality strategies, managing audits, and driving continuous improvement. Minimum 5 years of relevant experience and a Bachelor’s degree are required. This on-site role supports two packaging businesses and supplier networks.

Qualifications

• Bachelor’s degree in a relevant field.
• Minimum 5 years of relevant experience required.

Responsibilities

• Establishes site quality strategies and controls to support objectives.
• Reports site quality metrics and leads scorecard objectives.
• Maintains a quality framework ensuring compliance with laws and standards.
• Implements company-wide quality programs.
• Manages root cause analyses and corrective actions for quality incidents.
• Oversees audits and supports corrective actions to address deficiencies.
• Guides staffing, training, and performance to strengthen quality function.
• Keeps current with industry knowledge through networking and publications.

Skills

QA leadership

Root cause analysis

Process improvement

Audit management

Regulatory knowledge

Education

Bachelor’s degree (required)

Job description

ABOUT US (AND OUR EXCITING FUTURE)

Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies. Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you’re going to want to be here. Join us and become part of the power behind possible.

ABOUT THE OPPORTUNITY

Responsible for the design and implementation of policies and procedures to ensure that quality standards are met during production. Oversees testing of processes and products.

ESSENTIAL JOB FUNCTIONS

The following duties are normal for this position. The incumbent may perform some or all of these duties however; it is not an exclusive or all-inclusive list. Other duties may be assigned.

• Establishes site(s) strategies, systems and controls to support company and customer objectives in the areas of Quality Assurance/Compliance


• Establishes and reports site(s) key Quality performance metrics and provides leadership support to assigned sites to ensure scorecard objectives are met


• Implements and maintains overarching Quality framework, which utilizes assessment, training, and monitoring techniques to ensure compliance with federal, state and local laws and regulations, and independent agency standards


• Establishes and assures implementation of company-wide Quality programs


• Manages quality incident resolution process including completion of root cause analyses, calculation of total cost of quality, implementation of corrective actions, and communication to key stakeholders


• Addresses Quality concerns and operational improvement opportunities working with key stakeholders and implementing corrective actions


• Manages the external/internal audit processes and supports site Quality representative responsible for executing any needed corrective action to address audit deficiencies


• Provides guidance on staffing, training, employee relations and performance management to develop and enhance the Quality function, working closely with direct reports


• Maintains industry, professional and technical knowledge by networking, attending industry events, and reviewing professional publications

EDUCATION & EXPERIENCE

Bachelor’s degree required

Minimum of 5 years of relevant experience required

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of and ability to use and influence organization's policies, standards and procedures guiding manufacturing processes


• Knowledge of methods, accepted practices, considerations and regulatory requirements associated with safety and protection of workers, environment and site


• Knowledge of the existing and planned approaches and methods for manufacturing products or product components


• Knowledge of the day-to-day operations of a manufacturing plant or facility


• Knowledge of and experience with effectively managing changes to the production environment and process


• Knowledge of and ability to identify a problem and use a disciplined approach to bringing that problem to a successful resolution

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

Primarily works in a production and/or warehouse setting with time also spent in an office setting

• Frequent walking and standing required


• Occasional travel required


• Occasional lifting up to 25 lbs.

Two companies, one vision. Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe. Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online. Our ORBIS business believes there is a better way to optimize today’s supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries. Come build an exciting, rewarding career with us, where you’ll have opportunities to grow. The possibilities are endless. The power is yours!

Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.

Our culture, based on a history of family ownership, encourages employees to create, collaborate, support communities, and build meaningful careers. We believe there’s strength in diversity and that our people are the power behind possible. Equity, inclusion and diversity, workplace safety, and sustainability are values that are woven into the fabric of everything we do.