Quality Manager

Nypro DR; Memphis (TN); Sur place; USD 110 000 - 140 000; Plein temps

Résumé du poste

Jabil in Memphis seeks a Quality Assurance Manager to lead and continuously improve the site's quality management systems, quality engineering processes, and compliance programs. You will drive CAPA, NPI quality planning, and audit readiness while aligning with ISO standards and customer requirements.

You will oversee APQP/PPAP, PPAP submissions for new product introductions, and partner with cross-functional teams to ensure robust manufacturing processes and measurable quality improvements.

Qualifications

• Bachelor's degree in Engineering, Technology, Quality, Manufacturing, or related discipline required.
• Master's degree preferred.
• 10+ years of progressive quality leadership experience in a manufacturing environment.
• Experience leading quality systems and continuous improvement initiatives.

Responsabilités

• Lead quality assurance strategy and audit readiness across the plant.
• Drive CAPA, APQP/PPAP, and NPI quality planning for new products.
• Oversee QMS compliance with ISO standards and customer specs.
• Guide cross-functional teams to improve product quality and process capability.
• Lead quality audits and supplier quality management.

Connaissances

APQP & PPAP

Root cause analysis

Lean Six Sigma belt

ISO 9001 compliance

MSA / Gauge R&R

GD&T

CMM experience

Formation

Bachelors in Engineering/Quality/Manufacturing

Masters degree (preferred)

Outils

SAP

Oracle

MES

Description du poste

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

As the Quality Assurance Manager, you will lead and continuously improve the site's quality management systems, quality engineering processes, and compliance programs. You will ensure customer, regulatory, and business requirements are met while driving a culture of quality, operational excellence, and continuous improvement. This role will provide leadership for quality assurance strategies, audit readiness, new product introduction quality planning, corrective action programs, and quality system compliance across the manufacturing operation.

What Will You Do?

• Provide leadership and support for plant and company safety initiatives.
• Manage the development, implementation, and maintenance of quality evaluation and control systems in compliance with customer, regulatory, and company requirements.
• Lead inspection, testing, and validation strategies to ensure product quality and process effectiveness.
• Develop and implement methods for evaluating the precision and accuracy of products, processes, and production equipment.
• Drive statistical analysis initiatives to assess product nonconformance, identify root causes, and improve quality performance.
• Lead internal and external quality audits, ensuring deficiencies are identified, corrected, and prevented from recurring.
• Ensure corrective and preventive actions (CAPA) are effectively implemented and documented in accordance with customer and regulatory expectations.
• Develop sustainable, measurable, and repeatable business process improvements that enhance quality and operational performance.
• Monitor and maintain compliance with applicable quality standards and certifications, including ISO 9001, ISO 13485, ISO 14001, TS16949, and customer-specific requirements as applicable.
• Lead Advanced Product Quality Planning (APQP) activities and oversee Production Part Approval Process (PPAP) submissions for new product introductions.
• Partner with cross-functional teams to establish quality requirements and robust manufacturing processes for new products.
• Exchange best practices and quality knowledge across Jabil sites and global operations.
• Generate and maintain quality system documentation, including Device Master Records (DMR), Design History Files (DHF), validation protocols, and customer-required documentation.
• Ensure initial and ongoing validation activities comply with applicable GMP and quality system requirements.
• Prepare and communicate quality metrics, trends, and continuous improvement initiatives to leadership teams.
• Lead and develop quality engineering and quality assurance personnel while fostering a culture of accountability and continuous improvement.
• Perform other duties and responsibilities as assigned.

How Will You Get Here?

Education & Experience

• Bachelor's degree in Engineering, Technology, Quality, Manufacturing, or related discipline required.
• Master's degree preferred.
• Minimum of 10 years of progressive quality leadership experience within a manufacturing environment.
• Experience leading quality organizations, quality systems, and continuous improvement initiatives.
• Equivalent combinations of education, training, and experience may be considered.

Knowledge, Skills, Abilities

Required Technical Qualifications

• Advanced knowledge of APQP (Advanced Product Quality Planning) and PPAP (Production Part Approval Process).
• Strong root cause analysis expertise utilizing 8D methodology, 5 Whys, Ishikawa (Fishbone) diagrams, and FMEA (Failure Mode and Effects Analysis).
• Lean Six Sigma Green Belt or Black Belt certification with demonstrated experience leading DMAIC improvement projects.
• Strong knowledge of ISO 9001 quality management systems and regulatory compliance requirements.
• Experience conducting Measurement Systems Analysis (MSA), including Gauge R&R studies to ensure measurement system reliability.
• Working knowledge of Geometric Dimensioning & Tolerancing (GD&T).
• Experience utilizing Coordinate Measuring Machines (CMM).
• Knowledge of pressure vessel testing standards.
• Experience working within ERP systems such as SAP, Oracle, or comparable platforms.
• Experience utilizing Manufacturing Execution Systems (MES).
• Understanding of torque fundamentals and production assembly quality requirements.
• Strong analytical and problem-solving capabilities.
• Experience with quality auditing, supplier quality management, and corrective action processes.
• Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlo