Quality Manager

Rare Beauty; Los Angeles (CA); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical premiums covered

Wellness activities

Makeup stipend

Mental health training

Certification support

Job summary

Rare Beauty in El Segundo seeks a Quality Manager to uphold and advance our cosmetic quality standards across launches, manufacturing, and supply. You will oversee product and packaging quality, supplier compliance, inspections, investigations, and CAPAs, partnering with internal teams and external partners.

You will apply GMP, ISO 22716, FDA MoCRA knowledge, drive risk-based decisions, and lead continuous improvement.

Qualifications

• Bachelor's degree in chemistry, biology, engineering, quality assurance, or related field.
• 5+ years of progressive QA or QC experience, preferably cosmetics/consumer products.
• At least 1 year in quality leadership or technical decision-making capacity.
• Experience with contract manufacturers, supplier audits, and CAPA management.

Responsibilities

• Oversee quality activities for bulk, components, and finished goods, manufacturing documentation, testing, and approvals.
• Manage packaging and component inspections from scheduling through report review and disposition.
• Collaborate with Product Development to evaluate deviations and resolve technical concerns.
• Lead supplier onboarding, qualification, and ongoing compliance monitoring, including GMP audits.
• Lead quality investigations, CAPAs, and corrective actions with verification and closure.

Skills

Quality leadership

GMP knowledge

Cosmetics QA

Risk management

Data-driven decisions

Cross-functional collaboration

ERP experience

MS Excel

Quality mindset

Education

Bachelor's degree in chemistry or engineering

Tools

ERP

QMS

MS Excel

Job description

Rare Beauty, based in El Segundo, aims to break down unrealistic standards of perfection. Here at Rare Beauty, we place purpose and social impact at the heart of everything we do-from the products we make, to the community we create. We empower our team and our community to challenge beauty norms by shaping positive conversations about self-acceptance and mental health. Our mission is to help everyone celebrate their individuality by redefining what beautiful means. We promote self-acceptance and give people the tools they need to feel less alone in the world. We take pride in offering best-in-class benefits, with medical monthly premiums covered by the Company at 100%, employee certification in mental health first aid at work, regular wellness activities, quarterly makeup stipend and much more!

POSITION SUMMARY

The Quality Manager is responsible for maintaining and strengthening Rare Beauty's quality standards across new product launch, manufacturing, and supply. This role oversees product and packaging quality, supplier compliance, inspections, investigations, and corrective actions while contributing to the brand's long-term quality goals.

Working closely with internal teams and external partners, the Quality Manager must have strong technical knowledge, approach situation with a risk management focus, be data driven, and can manage day-to-day priorities while identifying opportunities for improvement.

RESPONSIBILITIES

Product Quality, Manufacturing & Inspections

• Oversee quality activities for bulk, components, and finished goods, manufacturing documentation, testing, and applicable approvals.
• Manage packaging and component inspections from scheduling through report review and disposition.
• Work with Packaging and Product Development to evaluate deviations, resolve technical concerns.
• Oversee transit testing and provide technical guidance ensuring product safety and compliance.
• Partner with Product Development, Packaging, Regulatory, and NPI, to support launches ensuring quality readiness, line trial reviews, and product documentation.
• Make routine quality disposition decisions within established authority, escalating significant risks as needed.

Supplier Quality & Compliance

• Manage quality-related activities with contract manufacturers, suppliers, testing laboratories, and third-party logistics providers.
• Lead supplier onboarding, qualification, and ongoing compliance monitoring, including review of supplier audit reports including GMP, Social & Ethical, Certifications, corrective actions and supporting documentation.
• Maintain supplier performance scorecards, conduct periodic quality reviews, and address recurring issues and improvement opportunities.

Complaints, Investigations & CAPAs

• Lead quality complaints investigations, including CM, retailer and consumer concerns, root cause analysis, and supplier follow-up.
• Manage corrective and preventive actions through implementation, effectiveness verification, and closure.
• Monitor complaint and defect trends, maintain investigation records, and escalating significant risks.

Quality Systems & Continuous Improvement

• Support the development and improvement of Rare Beauty's quality framework, ensuring standards and processes remain effective, consistent, and aligned with business needs.
• Maintain and improve Quality-specific SOPs, work instructions, and records while promoting a proactive quality culture.
• Analyze Quality KPIs, identify opportunities to improve supplier and product performance, and support cost-of-poor-quality reduction.
• Provide technical Quality input for product, packaging, manufacturing, and shelf-life-related changes or exceptions.
• Provide technical guidance and training to Quality team members and cross-functional partners while staying informed of industry standards and requirements.

REQUIRMENTS

Education and Experience

• Bachelor’s degree in chemistry, Biology, Engineering, Quality Assurance, or a related field, or equivalent relevant experience.
• 5+ years of progressive Quality Assurance or Quality Control experience, preferably in cosmetics, beauty, personal care, or related consumer products.
• At least 1 year in a quality leadership or technical decision-making capacity, with demonstrated ownership of investigations, quality activities, or disposition decisions.
• Experience working with contract manufacturers and suppliers, including manufacturing record review, inspections, supplier compliance, investigations, and CAPA management.

Technical Skills

• Robust understanding of cosmetic GMP (ISO 22716), ISO 9001 principles, and applicable FDA cosmetic requirements, including MoCRA.
• Experience reviewing manufacturing records, COAs, specifications, and microbiological testing results.
• Knowledge of AQL inspection practices, root cause analysis, supplier audit assessments, and quality risk management.
• Familiarity with packaging quality, transit testing, and manufacturing controls.
• Proficiency in Microsoft Office, particularly Excel, and experience with ERP, QMS, or quality tracking systems.

Professional Skills

• Strong technical judgment, analytical skills, and ability to make independent decisions.
• Excellent organization, communication, and cross-functional collaboration skills.
• Ability to manage competing priorities, resolve complex issues, and drive continuous improvement.

Preferred Qualifications

• Quality related certifications (ASQ, CQA, CQE, CMQ/OE)
• Experience in color cosmetics manufacturing, including bulk, filling, assembly, and packaging.
• Experience reviewing supplier audit reports and assessing GMP compliance.
• Familiarity with social and ethical audit programs such as SMETA, SA8000, or amfori BSCI.
• Experience with international suppliers, supplier performance metrics, and cost-of-quality improvement initiatives.

PHYSICALDEMANDS

• Prolonged periods sitting at a desk and working on a computer.
• Lifting and moving up to 50 lbs., with or without reasonable accommodation, when required.