Quality Manager

Ikon Search; Londonderry (NH); On-site; USD 110,000 - 140,000; Full time

Job summary

Ikon Search in Londonderry, NH seeks a Quality Manufacturing Manager to lead its QA/QC function and drive continuous improvement. You will oversee the Quality Management System, support manufacturing operations, and ensure products meet customer requirements and standards.

You will mentor quality personnel, lead quality audits, CAPA programs, and nonconformance resolution while partnering with cross-functional teams to prevent defects and maintain robust quality records.

Qualifications

• Experience in quality management within manufacturing.
• Strong knowledge of ISO 9001 and QMS.
• Experience with root cause analysis, CAPA and audits.
• Ability to drive process improvements using quality metrics.

Responsibilities

• Lead QA/QC activities in a manufacturing environment.
• Maintain and improve the Quality Management System (QMS) and ISO 9001.
• Lead internal and external audits and coordinate corrective actions.
• Oversee nonconformance management and CAPA implementation.
• Collaborate with manufacturing, engineering and other teams to prevent defects.
• Develop quality procedures, inspection methods, and process controls.
• Monitor quality metrics and drive continuous improvements to reduce defects.
• Mentor and develop quality personnel and support training.
• Support product/process changes and validation to meet quality requirements.
• Maintain accurate quality records and reporting for compliance.

Skills

Quality management

ISO 9001

Root cause analysis

CAPA

Quality audits

Quality data & metrics

Cross-functional collaboration

Mentoring quality staff

Job description

An established technology-driven manufacturing company is seeking a Quality Manufacturing Manager to lead and improve its quality assurance and quality control functions. This individual will oversee the quality management system, support manufacturing operations, drive continuous improvement, and lead quality personnel to ensure products consistently meet customer requirements and applicable standards.

Work Authorization: Must be a U.S. Citizen or Green Card holder. Visa sponsorship is not available

Key Responsibilities

• Lead day-to-day quality assurance and quality control activities within a manufacturing environment.
• Maintain, administer, and continually improve the Quality Management System (QMS), including ISO 9001 compliance.
• Lead internal and external quality audits and coordinate corrective actions arising from audit findings.
• Oversee nonconformance management, root cause analysis, corrective and preventive actions (CAPA), and implementation of long-term solutions.
• Partner with manufacturing, engineering, and other cross-functional teams to investigate quality issues and prevent recurring defects.
• Develop and implement quality procedures, inspection methods, and process controls to ensure product conformity and reliability.
• Monitor quality metrics, identify trends, and implement continuous improvement initiatives to reduce defects, scrap, rework, and associated costs.
• Lead, mentor, and develop quality assurance and test personnel, supporting employee training and accountability.
• Support product and process changes, production improvements, and validation activities to ensure quality requirements are met.
• Maintain accurate quality records, documentation, and reporting to support compliance and operational effectiveness.
• Promote a culture of quality, accountability, and continuous improvement throughout the organization.

Qualifications

• Previous experience in quality management, quality engineering, or quality assurance within a manufacturing environment.
• Strong working knowledge of ISO 9001 and Quality Management Systems.
• Demonstrated experience with root cause analysis, corrective and preventive actions, nonconformance resolution, and quality audits.
• Experience driving process improvement initiatives and using quality data and metrics to identify opportunities for improvement.
• Proven ability to work effectively with manufacturing, engineering, and other cross-functional teams.
• Prior experience leading, supervising, or mentoring quality personnel.