Quality Manager

MSI Express, Inc.; Hammond (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

MSI Express, Inc. in Hammond, Indiana is seeking a qualified individual to lead the quality department, ensuring high standards in safety, service, and product quality. The role requires strong leadership and organizational skills as well as a background in biology or chemistry.

The ideal candidate will provide direction, maintain communication across departments, and conduct audits to adhere to quality standards. We are committed to diversity and creating an inclusive environment for all employees.

Qualifications

• Strong leadership skills and experience in operations management.
• Knowledge of food safety and regulatory guidelines.
• Experience with vendor and contract management.

Responsibilities

• Provide leadership and training in quality and food safety.
• Conduct audits and monitor plant performance.
• Develop and maintain quality standards and documentation.

Skills

Leadership

Budget Management

Operations Management

Project Management

Communication/People Skills

Organizational Skills

Education

Undergraduate degree in Biology or Chemistry or related field

Tools

Statistical Process Control

Job description

Role Purpose / Position Summary

To provide direction to the quality department in the areas of safety, service, performance, quality and leadership. Will ensure that the quality of all products produced within the production facility will be done so in a safe and wholesome manner. Develop and maintain policies, procedures and documentation that assure the highest level of quality and customer satisfaction.

Key Accountabilities / Primary Duties & Responsibilities

• Provide leadership, direction and training to the plant in areas such as quality, food safety, plant safety sanitation, good manufacturing practices and customer service.
• Maintain continuous communication with all departments to assure production priorities and shortfalls are addressed in a timely manner, to not impact customer service.
• Establish and review HACCP programs.
• Conduct customer, regulatory and in-house audits.
• Monitor plant performance and develop/implement action plans to understand and address areas of concern.
• Maintain a clear understanding of customer requirements.
• Develop and maintain operational quality standards, batch sheets and specification sheets.
• Adherence to all customer Quality policies and procedures as stated in the customer's manuals.
• Create a positive working environment for all associates; one that supports continuous improvement, reinforces company philosophy and policies, and ensures that every individual is treated with respect.
• Adhere to all regulatory rules and regulations, ensuring that food safety and product performance standards are met.

Qualifications / Capability Profile

• Leadership
• Budget Management
• Operations Management
• Undergraduate degree in Biology or Chemistry or related field
• Project Management
• Vendor / Contract Management
• Metric Management
• Communication/People Skills
• Minimum Experience
• Knowledge of Statistical Process Control (Preferred)
• Understanding of regulatory guidelines (Preferred)
• Customer interaction (Preferred)
• Salaried and hourly management skills
• Organizational Skills
• Sensory knowledge (Preferred)
• Food or pharmaceutical knowledge (Preferred)

MSI Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a single-source contract manufacturing and packaging company, delivering innovative engineering solutions from our strategically located network of manufacturing facilities.