Quality Manager

Impact Electronic Solutions, Inc.

Florida

On-site

USD 100,000 - 140,000

Full time

2 days ago
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Job summary

EEI Manufacturing Services, Inc. in Clearwater, FL is seeking a Quality Manager to own our quality system and lead the team behind it. You will guide ISO 9001/AS9100 compliance and partner with Engineering, Operations, Supply Chain and PM to ensure every assembly leaves right the first time.

This high-visibility role puts you at the center of decisions, audits, and continuous improvement, with a focus on customer satisfaction, risk management and developing a high-performing quality team.

Qualifications

  • Bachelor's degree in engineering or equivalent experience.
  • 10+ years progressive quality engineering experience in an EMS environment.
  • 5+ years in a quality management or supervisory role.
  • In-depth knowledge of IPC-A-610, IPC/WHMA-A-620 and J-STD-001 workmanship standards.
  • Subject-matter expertise in at least one core engineering discipline, with working familiarity across the others.
  • Experience working in ERP systems.
  • Strong leadership, communication, customer-facing and problem-solving skills.
  • U.S. citizenship required; ITAR/export control access.

Responsibilities

  • Own development and continuous improvement of the QMS (ISO 9001/AS9100).
  • Plan and lead customer audits, third-party surveillance audits and recertification audits.
  • Run quarterly Management Reviews with metrics, risk assessments and CAPA plans.
  • Serve as primary contact for customer quality matters and ensure contractual requirements are met.
  • Lead, mentor and grow a team of Quality Engineers, Inspectors and Administrators.
  • Drive corrective and preventive actions (CAPA) and root-cause analysis across functions.

Skills

Leadership
Communication
Problem-solving
ERP systems
IPC standards knowledge
Customer-facing
ITAR/export controls
Team building

Education

Bachelor's degree in engineering or equivalent experience

Tools

ERP systems
PFMEA
PPAP
APQP

Job description

Quality Manager

EEI Manufacturing Services, Inc. | Clearwater, FL | Full-Time, On-Site

About EEI

EEI builds electronics for demanding customers where high reliability is critical. As an electronics manufacturing services (EMS) provider and a subsidiary of Impact ES, we manufacture printed circuit board assemblies (PCBAs), cable assemblies and complete box builds.

The Opportunity

We're looking for a Quality Manager to own our quality system and lead the team behind it. You'll be the voice of quality across the business: with our customers, on the production floor, and in the room when key decisions are made. You'll guide our ISO 9001 / AS9100 QMS and work closely with Engineering, Operations, Supply Chain and Program Management so that every assembly leaving our building is right the first time and on time.

This is a high-visibility leadership role with real influence over how we grow and how our customers see us.

What You'll Do
Lead the Quality Management System
  • Own the development, implementation and continuous improvement of our QMS, keeping us fully compliant with ISO 9001, AS9100 and customer-specific requirements.
  • Plan and lead customer audits, third-party surveillance audits and recertification audits.
  • Run quarterly Management Reviews, bringing performance metrics, action registers, risk assessments and improvement plans to the leadership team.
Be the Face of Quality to Our Customers
  • Serve as the primary point of contact for customer quality matters, including surveys, audits, complaints, corrective action requests and RCCA submissions.
  • Ensure customer-specific and contractual quality requirements are met across the full product realization lifecycle.
Shape Decisions Before They Reach the Floor
  • Provide quality review and approval at key gates: Purchase Order reviews, Contract Kick-Offs, Manufacturing Readiness Reviews (MRR), Engineering Change Orders (ECOs) and RMAs.
  • Take part in daily production and shipping meetings to flag risks early and protect on-time delivery.
Build and Develop a High-Performing Team
  • Lead, mentor and grow a team of Quality Engineers, Inspectors and Administrators.
  • Set priorities, allocate resources and lead bi-weekly Quality Stand-Ups to review performance, share customer feedback and track corrective actions.
  • Conduct annual performance reviews and support ongoing coaching and professional development.
Drive Continuous Improvement
  • Monitor key quality metrics, analyze trends and drive effective corrective and preventive actions (CAPA).
  • Partner across functions to solve problems at their root and continuously improve products and processes.
What You Bring
  • Bachelor's degree in an engineering discipline, or equivalent experience
  • 10+ years of progressive quality engineering experience in an EMS environment
  • 5+ years in a quality management or supervisory role
  • In-depth knowledge of IPC-A-610, IPC/WHMA-A-620 and J-STD-001 workmanship standards
  • Subject-matter expertise in at least one core engineering discipline, with working familiarity across the others
  • Experience working in ERP systems
  • Strong leadership, communication, customer-facing and problem-solving skills
  • S. citizenship required. This position requires access to ITAR and export-controlled information.
Nice to Have
  • J-STD-001 certification with Space Addendum
  • IPC-7711/7721 rework and repair knowledge
  • ESD control program experience and best practices
  • Deep AS9100 expertise (lead auditor experience a plus)
  • Lean Six Sigma Black Belt
  • Hands-on experience with APQP tools such as PFMEA and PPAP
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