Quality manager

Coperion Corporate; Crowgeys (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Coperion is seeking an experienced Quality Assurance leader to direct the planning, implementation, and maintenance of a robust QA organization and quality system.

You will coordinate with global teams to ensure alignment of policies, processes, documentation, and reporting, while maintaining ISO certification and audits.

Qualifications

• 7-10 years relevant experience.
• Bachelor's degree in operations management or business preferred.
• Proficient in ISO 9001 and quality systems.

Responsibilities

• Direct the planning, implementation and maintenance of a quality assurance organization and quality system.
• Collaborate with global quality teams to align policies, processes, and reporting.
• Maintain ISO documentation and coordinate audits with ISO auditors.
• Manage compliance with ISO standards and drive quality improvements.
• Lead lean initiatives, root-cause analysis, and corrective actions.

Skills

ISO 9001

Advanced Excel

Decision making

Fast-paced

Education

Bachelor's degree in operations management or business

Tools

Excel

Job description

Shift 1 (United States of America)

Essential Duties and Responsibilities

include the following:

• Direct the planning, implementation and maintenance of an effective quality assurance organization and quality system for processing information and materials into finished products, which could include, but is not limited to collecting, compiling, analyzing, and reporting quality data
• Collaborate with the quality team within Coperion Germany to ensure the Coperion Quality System has global alignment on its policies, processes, documentation, and reporting
• Maintain the documentation required for the ISO certification and coordinate audits with ISO auditor
• Manage Coperion's compliance with ISO standards
• Develop, execute, and maintain strategies to improve equipment performance and reliability, minimize quality costs and increase customer satisfaction
• Develop the system to ensure quality practices and standards are incorporated into manufacturing and engineering processes, and that quality standards are effectively established, documented, and implemented
• Design the system to properly coordinate and conduct process audits to ensure compliance to and effectiveness of standards
• Develop and coordinate the implementation of quality plans, audit sheets, standards and procedures required to support sales, engineering, purchasing and production processes
• Development, implementation and audit the training provided to associates in the proper use of the non-conformance reporting system
• Analyze the non-conformance tracking system for effectiveness and to identify training needs and facilitate the use of non-conformance data into departmental and company quality metrics
• Drive the organization's problem solving activities related to lean initiatives, which includes the identification of root-causes and coordination of both immediate resolutions and permanent countermeasures; recommend procedures, inspections, tests, and audits that improve the quality function of the organization; learn, understand, communicate, and implement lean systems consistent with company policy
• Drive the timely and cost-effective resolution of customer problems by coordinating the technical analysis of product failures and returned goods with appropriate resources from engineering, manufacturing, suppliers, subcontractors, and independent consultants.
• Define and implement quality activities to ensure that goals are clearly defined, responsibilities are clearly communicated, and appropriate training is provided. Audit activities to verify that implementation is effective and to identify the need for changes
• Identify opportunities and implement plans to enhance the overall profitability of the Company.
• Actively support organizational health and excellence through leading projects and initiatives identified during the SDP process
• Design and coordinate together with Purchasing Leadership Coperion's Supplier-Quality-Management in order to continuously improve supplier quality and on-time-delivery

Supervisory Responsibilities

Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Skills/Experience

• 7-10 years relevant experience
• Proficient in ISO 9001
• Intermediate Excel & Microsoft Office
• Ability to make decisions in a fast-paced environment

Education

Bachelor's degree in from a college or university in operations management or business preferred

Travel

5%

Who we are:

Coperion (www.coperion.com) is a global industry and technology leader in process technology serving a variety of end markets, including plastics, plastics recycling, food, pet food, pharmaceuticals, cosmetics, chemical, battery, and mineral industries. Every day, our teams of experts create individual, high-quality process technologies and systems optimized for the best end products, highest efficiency, and sustainability. Coperion is a business unit of Hillenbrand.

Hillenbrand (www.hillenbrand.com) is a global industrial company that provides highly engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose - Shape What Matters For Tomorrow - we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders.

EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [e-mail] . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".