Quality Manager

IU Health; Bloomington (IN); Hybrid; USD 105,000 - 145,000; Full time

Job summary

Indiana University Health is seeking a Quality Manager to lead the quality improvement and patient safety programs across the South Region, supporting Bloomington, Bedford and Paoli Hospitals. The role requires an RN license in Indiana, 5–7 years in quality improvement, and a Bachelor’s degree (Master’s preferred).

CPQ/CPPS certification is a plus. The position is hybrid with one remote day per week and reports to the Quality and Safety Director, with eight direct reports and extensive

Qualifications

• Requires Bachelor’s Degree; Master’s Degree preferred.
• Active RN license in Indiana (or NLC RN license).
• Certified Professional in Healthcare Quality (CPHQ) or CPPS preferred.
• Five years of progressively more responsible experience in Quality Improvement or equivalent.

Responsibilities

• Manages and supports employees in identifying, monitoring, evaluating, educating, and improving processes affecting patient care.
• Provides day-to-day operational leadership in quality improvement consulting and patient safety.
• Owns and oversees end-to-end quality initiatives and strategies to achieve high ratings with TJC, CMS, Anthem, ISDH and other payors.

Skills

Quality Improvement

Staff Leadership

RN License Indiana

CPHQ/CPPS preferred

Education

Bachelor's Degree

Master's Degree

Job description

Overview

Quality Manager

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes.They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Quality and Patient Safety leadership team in the role of Quality Manager.

Responsible for managing and supporting employees in identifying, monitoring, evaluating, educating, and improving processes affecting the care of patients as evidenced by measurable and sustained outcomes. Provides day-to-day operational leadership in the functional areas of quality improvement consulting and patient safety. Manages the development and implementation of quality initiatives. Owns and oversees end to end strategies to ensure the highest rating through appropriate measurement bodies, including The Joint Commission (TJC), Centers for Medicare/Medicaid Services (CMS), Anthem, ISDH and other 3rd party payors. Monitors progress and demonstrates improvements toward established goals, which may include maximizing revenues through quality scores. Serves as a resource for quality data and performance improvement, High Reliability Organization (HRO) principles, error prevention, and patient safety culture for the hospital leadership team.

This is a hybrid role with one remote day per week Monday-Friday day shift supporting Bloomington, Bedford, and Paoli Hospitals. Candidates must have previous quality experience.

Key Relationships

Reports to: Quality and Safety Director

Direct Reports: 8

Key Relationships: Clinical Leaders Across the South Region

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

• Bachelor's Degree is required. Master's Degree is preferred.
• Requires 5-7 years of relevant experience.
• Requires an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license.
• Certified Professional in Healthcare Quality (CPHQ) or Certified Professional in Patient Safety (CPPS) certification preferred.
• Five years of progressively more responsible experience in Quality Improvement or equivalent experience including those deemed to be qualified through an internal succession planning process is required.

Indiana University Health isunlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana oneof the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 16 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.