Quality Manager

Cristek; Billerica (MA); On-site; USD 80,000 - 110,000; Full time

Job summary

A leading aerospace manufacturing company in North Billerica is seeking a Site Quality Manager to drive quality functions and continuous improvement. The role requires strong expertise in AS9100 and ISO 9001, along with proven leadership skills and experience in quality assurance within manufacturing. Successful candidates will monitor quality metrics, oversee various quality processes, and ensure compliance with industry standards, all in a fast-paced and high-visibility environment.

Qualifications

• 5+ years in Quality Assurance/Quality Control within manufacturing.
• Prior team leadership experience.
• Proven track record leading corrective actions to closure.

Responsibilities

• Lead and continuously improve AS9100 / ISO 9001 Quality Management System.
• Oversee MRB, NCMRs, CAPAs, SCARs, RMAs, and root cause investigations.
• Monitor quality metrics and drive Zero Defect initiatives.

Skills

Strong working knowledge of AS9100 Rev D and ISO 9001

Experience with AS9102 First Article Inspection

Familiarity with IPC-620 and J-STD-001

Deep experience with NCMR, MRB, CAPA/RCCA

Ability to read and interpret engineering drawings

Strong analytical skills

Job description

Are you a hands-on Quality leader who thrives in high-accountability environments and believes great culture drives great results? We’re looking for a Site Quality Manager to lead all Quality functions at our North Billerica facility and play a key role in shaping performance, compliance, and team development.

If you’re passionate about building strong teams, driving continuous improvement, and ensuring world-class quality standards — this is your opportunity to make a measurable impact.

As the Site Quality Manager, you will:

• Lead and continuously improve our AS9100 / ISO 9001 Quality Management System
• Oversee MRB, NCMRs, CAPAs, SCARs, RMAs, and root cause investigations
• Direct all inspection activities (In-Process, Pre-Mold, Final) including AS9102 First Article Inspections
• Ensure cable and harness assemblies meet IPC-620, J-STD-001, AS9102, and customer requirements
• Review and approve work order packages, C of Cs, and shipment documentation
• Monitor quality metrics, defect trends, and drive Zero Defect initiatives
• Lead internal audits and support customer and certification audits
• Partner cross-functionally with Production, Engineering, Planning, Procurement, and Corporate Quality
• Develop and mentor the Quality team, building capability and accountability at every level
• Serve as the primary customer liaison for quality-related matters

Technical Expertise:

• Strong working knowledge of AS9100 Rev D and ISO 9001
• Experience with AS9102 First Article Inspection
• Familiarity with IPC-620 and J-STD-001 (Space Addendum a plus)
• Deep experience with NCMR, MRB, CAPA/RCCA, and root cause analysis
• Aerospace or military manufacturing background preferred
• Ability to read and interpret engineering drawings, wire lists, and MIL specs
• Experience in build-to-print cable/harness manufacturing is a plus

Leadership & Impact:

• 5+ years in Quality Assurance/Quality Control within manufacturing
• Prior team leadership experience
• Proven track record leading corrective actions to closure
• Experience conducting internal audits under AS9100
• Strong analytical skills with the ability to turn data into actionable insights
• Clear, professional communication with customers and suppliers

This is a high-visibility leadership role in a fast-paced aerospace manufacturing environment where quality is mission-critical.