Quality Manager

Michael Page; Bellingham (MA); On-site; USD 120,000 - 160,000; Full time

Job summary

Michael Page is seeking a Quality Control and Metrology Lead to oversee quality control operations, quality systems, and SOPs across two manufacturing locations. The role ensures calibration schedules and traceability to national and international standards, serving as the primary laboratory representative for accreditation activities.

You will lead investigations into nonconforming products, drive root cause analysis and CAPA, and develop continuous improvement initiatives focused on quality,

Qualifications

• Experience maintaining ISO 9001 and ISO/IEC 17025 compliance.
• Serve as laboratory representative for accreditation activities and audits.
• Plan calibration schedules for laboratory and production equipment.
• Ensure measurement systems remain traceable to national and international standards.

Responsibilities

• Lead quality control operations and quality systems across two manufacturing locations.
• Drive continuous improvement of quality and process performance.
• Perform investigations into nonconforming products and CAPA.
• Train, mentor, and develop quality personnel.

Skills

Quality leadership

Metrology & calibration

ISO 9001/17025

A2LA accreditation

Root cause analysis

Internal audits

Job description

Quality Control And Metrology Lead Lead all quality control operations, quality systems, and standard operating procedures across two manufacturing locations. Maintain and continuously improve ISO 9001 and ISO/IEC 17025 compliance programs. Serve as the primary laboratory representative for A2LA accreditation activities, audits, surveillance visits, and recertification requirements. Plan and manage calibration schedules for laboratory and production inspection equipment. Ensure all measurement systems remain traceable to applicable national and international standards. Maintain calibration procedures, uncertainty budgets, equipment records, and laboratory documentation. Operate and oversee advanced dimensional measurement equipment, including optical and precision metrology systems. Analyze quality metrics, calibration data, MSA studies, and Gage R&R results to drive improvements. Lead investigations involving nonconforming products, out-of-tolerance equipment, and customer complaints. Drive root cause analysis, corrective actions, and preventive actions across both facilities. Develop and implement continuous improvement initiatives focused on quality, efficiency, and process performance. Conduct internal audits and identify opportunities to strengthen compliance and operational effectiveness. Train, mentor, and develop laboratory and quality personnel. Manage external relationships with calibration providers, auditors, and accreditation organizations. Establish and communicate quality performance metrics aligned with business objectives.