Quality Manager

Zobility; Anoka (MN); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Tuition reimbursement

Job summary

Zobility is seeking a Quality Leader in Minnesota to guide a team of technicians, drive the quality strategy, and ensure customer requirements are met across a stainless-steel manufacturing operation.

You will coach technicians, manage NCRs and external complaints using Six Sigma methodologies, and lead CAPA processes while upholding ISO 9001:2015 standards and supporting APQP activities like PFMEA and FAI.

Qualifications

• Bachelor's degree in Engineering or related field.
• 5+ years in manufacturing and quality functions.
• 2+ years of formal leadership experience preferred.
• Experience with Six Sigma, Lean, and quality management systems.
• Quality certifications (CQE, CMQ, CQA) or ISO 9001:2015 Internal Auditor training preferred.

Responsibilities

• Lead a team of Quality Technicians and drive quality strategy across the stainless-steel value stream.
• Coach and develop four quality technicians through mentoring and succession planning.
• Lead investigation and resolution of NCRs and external customer complaints using Six Sigma root-cause analysis.
• Develop, implement, and sustain CAPA processes to resolve quality concerns and prevent recurrence.
• Strengthen ISO 9001:2015 compliance and lead external audits and follow-up actions.
• Apply APQP tools like PFMEA, Control Plans, GR&R, Capability Studies, and FAI to improve product/process quality.

Skills

Leadership

Quality Engineering

Six Sigma

Root Cause Analysis

Quality Management Systems

Lean Manufacturing

Customer Management

Education

Bachelor's degree in Engineering

Job description

WHAT YOU WILL EXPERIENCE IN THIS POSITION:

• This high-impact role is ideal for someone who finds satisfaction in balancing people leadership with hands-on quality engineering. You'll lead a team of Quality Technicians while driving quality strategy, problem-solving, continuous improvement, and customer-focused quality initiatives across our stainless-steel manufacturing operation.
• Lead quality performance for the stainless-steel value stream as the primary quality liaison, helping ensure customer satisfaction and operational excellence.
• Coach, develop, and support four quality technicians through mentoring, career development, succession planning, scheduling, workload balancing, and shift-handover communication.
• Partner with Manufacturing, Lean, Engineering, Sales, Materials, Procurement, HR, and Maintenance teams as the plant's key quality subject matter expert.
• Ensure products consistently meet customer requirements by driving adherence to established processes, procedures, and quality standards.
• Lead investigation and resolution of internal nonconformances (NCRs) and external customer complaints, applying Six Sigma tools and root-cause analysis to identify and implement effective solutions.
• Develop, implement, and sustain corrective and preventive action (CAPA) processes that resolve quality concerns and prevent recurrence.
• Maintain and strengthen compliance with ISO 9001:2015 Quality Management System requirements, while leading external audits and supporting product and process audits through completion of follow-up actions.
• Apply engineering and Lean principles to improve manufacturing quality and reliability while supporting APQP initiatives including PFMEA, Control Plans, GR&R, Capability Studies, First Article Inspection (FAI), and ongoing product and process revisions.

YOU HAVE:

• A Bachelor's degree in Engineering or a related technical field, along with 5+ years of experience in manufacturing and quality functions.
• Experience leading, coaching, or developing others; 2+ years of formal leadership experience is preferred.
• Strong customer and supplier management experience, with the ability to communicate effectively on complex quality issues and escal ...
• Experience with process management, organizational change, Six Sigma, Lean methodologies, and quality management systems.
• Preferred qualifications include quality certifications (CQE, CMQ, CQA), ISO 9001:2015 Internal Auditor training, sheet-steel manufacturing experience, and/or Certified Welding Inspector (CWI) certification.
• This is an excellent opportunity for a quality professional ...