Quality Management System Engineer

Programmers.io; Santa Clara (CA); On-site; USD 95,000 - 120,000; Full time

Job summary

Programmers.io in Santa Clara, CA seeks a Quality Management System Engineer to own QMS processes, drive MRB actions, and manage supplier PCNs end-to-end. The role emphasizes independence, attention to detail, and cross-functional collaboration with engineering, procurement, and QA teams.

The ideal candidate has 5+ years in QMS, ISO 9001, change management, and experience with PCN tooling such as ETQ, Windchill PDP, and Tableau. Excellent communication and problem-solving skills are essential.

Qualifications

• 5+ years of experience in Quality Management Systems with ISO 9001.
• Experience with Change Management and Material Review Boards (MRB).
• Hands-on supplier PCN management and related documentation.
• Strong communication and interpersonal skills to work cross-functionally.

Responsibilities

• Manage Supplier PCN process end-to-end.
• Monitor supplier PCN emails and Accuris notifications.
• Validate supplier PCNs in QIS-ETQ; create tickets as needed.
• Identify affected parts using Windchill PDP and compare against supplier PCNs.
• Determine NVPNs and analyze impact using Tableau.
• Assign and route PCNs to the appropriate PIC, reassigning as necessary.
• Ensure documentation and required fields are complete.
• Follow up with PICs to drive PCN/CR closure and reduce open items.
• Track MRB action items and MRB closure.
• Support internal and external audits; track CARs to closure.
• Collaborate with IT to develop and enhance PCN search tools and dashboards.
• Provide feedback to improve tool functionality and user experience.

Skills

Quality Management Systems

ISO 9001

Change Management

Material Review Boards

Supplier PCN Management

Project management

Communication skills

Tools

ETQ

Windchill PDP

Tableau

Accuris

Job description

Position: Quality Management System Engineer

Hire Type: Full Time

Summary

1. 5+ years experience in Quality Management Systems, ISO9001, Change Management and Material Review Boards
2. Hands-on experience in Supplier Product Change Notification (PCN) Management
3. Able to manage and deliver projects independently.
4. Excellent communication and interpersonal skills

Detailed Job Responsibilities

Manage Supplier PCN Process End to End

• Monitor supplier PCN emails and Accuris (part database) notifications
• Validate supplier PCNs in QIS - ETQ; create tickets as needed
• Identify affected parts using Windchill PDP and compare against supplier PCNs
• Determine NVPNs and analyze impact using Tableau (Data Center and Where-Used)
• Assign and route PCNs to the appropriate PIC, reassigning as necessary
• Ensure documentation and required fields are complete
• Follow up with PICs to drive PCN/CR closure and reduce open items

Support QMS Process and Action Item Closure

• Track Action items for Material Review Board Process.
• Follow up with PICs to drive MRB closure and reduce open items
• Support Internal and External Audits
• Track Audit CARs to proper mitigation, documentation and closure

Improvement Plan and AI Tool Planning

• Collaborate with IT to develop and enhance PCN search tools.
• Test and evaluate new AI-driven tools for PCN management.
• Provide feedback and recommendations to improve tool functionality and user experience.
• Follow up on dashboard development, enhancements, and implementation progress.
• Support initiatives that increase efficiency, accuracy, and accessibility within QMS process.