Quality Lead, Product & Process Improvement

Four Hands; Austin (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Four Hands in Austin, TX is seeking a Quality Technician to support product quality and continuous improvement across vendor samples, inventory, packaging, and product construction. This role partners with Design, Quality, Sourcing, and Operations to identify concerns, investigate failures, and implement improvements in both warehouse and office settings.

You will mentor a team, use metrology tools, perform inspections, document results with photos and measurements, and communicate findings to

Qualifications

• 3+ years of experience in quality inspection or related field.
• Strong knowledge of quality terminology and inspection methods.
• Ability to use precision measurement tools and interpret specs.
• Proficiency with Windows/macOS and Excel (formulas, PivotTables).
• Familiarity with Power BI/SharePoint; CAD SolidWorks willingness to learn.
• Excellent written communication and problem-solving skills.

Responsibilities

• Mentor the team, prioritize inspections, and monitor quality standards.
• Inspect vendor samples and existing inventory against specs.
• Document results with photos, measurements, and clear reports.
• Support root-cause analysis and continuous improvement initiatives.
• Prepare inspection reports and communicate findings to teams.
• Operate warehouse equipment following safety protocols.
• Transition between warehouse, inspection, and office environments.

Skills

Quality inspection

Metrology

Excel & PivotTables

Problem solving

Communication

Independent worker

Tools

Power BI

SharePoint

CAD SolidWorks

3D scanning tools

Job description

Four Hands in Austin, TX is seeking a Quality Technician to support product quality and continuous improvement across vendor samples, inventory, packaging, and product construction. This role partners with Design, Quality, Sourcing, and Operations to identify concerns, investigate failures, and implement improvements in both warehouse and office settings.

You will mentor a team, use metrology tools, perform inspections, document results with photos and measurements, and communicate findings to