Quality Lead

Uniphar Group; North Carolina; On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health, dental, vision

401(k) match

Career growth opportunities

Global impact

Job summary

Uniphar in Garner, NC is seeking a Quality Lead to provide day-to-day quality leadership for warehouse and distribution activities, supervising the QC team and overseeing commercial import/export quality.

Reporting to the US Head of Quality, you will ensure SOPs, GDP, GDP/GDocP compliance and regulatory alignment while working with Operations to embed quality into daily execution and reduce risk.

Qualifications

• Proven leadership of QC teams in warehouse operations.
• Knowledge of GDP, GDP/GDocP, and regulatory standards.
• Experience ensuring product receipt, storage, and shipping compliance.
• Ability to train and develop QC personnel.

Responsibilities

• Lead day-to-day QC team activities and priorities.
• Ensure inspections, verifications, and documentation meet timelines.
• Maintain routine quality presence in warehouse operations.
• Monitor regulatory compliance across receiving, storage, and shipping.
• Collaborate with Operations to integrate compliance into daily tasks.

Skills

Quality leadership

Regulatory compliance

GDP/GDocP adherence

DEA controlled substances

SOP management

Job description

Pay: $70k per year plus bonus

Location: Garner, NC

About Uniphar:

Uniphar, founded in 1967, is a leading, global, full-service life sciences and healthcare services company that has grown and expanded its operations internationally across Europe, the USA, MENA and APAC. Working from clinical development to commercialization, our end-to-end services remove barriers to launch, increase access and optimize brands. Capabilities span across consulting, communications, global supply chain, regulatory compliance, medical affairs, medical communications, medical information, field (msl, sales, virtual), access, agency, research, digital, and in-licensing.

We have over 3.5K employees, $3 billion in annual revenue, over 200+ multinational partners, and deliver medications to more than 180 countries.

Uniphar US operations include integrated services from Uniphar Clinical, Uniphar Logistics, Uniphar Medical, and Uniphar Commercial including Access and Supply chain.

We deliver exceptional results driven by trust, innovation, and our patient-first culture.

Check out our EVP and why you should work for us: https://uniphar.euwest01.umbraco.io/media/44rfphln/uniphar-pharma_evp_2024_pdf_v2.pdf

US Uniphar Website: www.uniphar.us

Why Join Us?

• Competitive salary: $70k per year plus bonus
• Comprehensive benefits: health, dental, vision, 401(k) match, and more
• A collaborative, flexible work environment that supports career growth
• Opportunity to make a global impact in the dynamic life sciences industry

Position Summary:

The Quality Lead is responsible for providing day-to-day Quality leadership and compliance oversight for warehouse and distribution activities, with primary responsibility for supervision of the Quality Control (QC) team, commercial import/export Quality activities, DEA-controlled substance inventory oversight, and operational compliance with approved procedures and applicable regulatory requirements. Reporting directly to the US Head of Quality, the Quality Lead serves as the primary Quality presence within warehouse operations and ensures that receipt, storage, handling, picking, packing, shipping, controlled substance activities, and other applicable operational processes are performed in accordance with approved Standard Operating Procedures (SOPs), Good Distribution Practices (GDP), Good Documentation Practices (GDP/GDocP), applicable federal and state regulations, customer requirements, and the company's Quality Management System (QMS). The Quality Lead is expected to maintain an active presence within warehouse operations, identify and elevate compliance risks, provide immediate Quality guidance when procedural concerns are observed, and work collaboratively with Operations to ensure compliance requirements are integrated into daily execution without compromising Quality independence.

Essential Duties and Responsibilities:

1. QC Team Leadership and Supervision
   • Provide day-to-day supervision, direction, prioritization, and workload coordination for the QC team.
   • Assign QC activities based on operational requirements, shipment priorities, risk, and established Quality procedures.
   • Ensure QC personnel perform inspections, verifications, shipment reviews, documentation reviews, and other assigned Quality activities accurately and within required timelines.
   • Review the quality and completeness of QC work and address deficiencies, recurring errors, or performance concerns.
   • Ensure QC personnel are appropriately trained and qualified before independently performing assigned duties.
   • Support onboarding, coaching, development, and ongoing competency assessment of QC personnel.
   • Conduct routine team meetings and communicate operational priorities, Quality concerns, procedural changes, and regulatory expectations.
   • Provide performance feedback to the US Head of Quality and participate in performance evaluations, development planning, and corrective coaching, as applicable.
   • Monitor QC workload and staffing capacity and elevate resource constraints that could adversely affect compliance or business operations.
   • Promote consistency, accountability, attention to detail, and a strong Quality culture within the QC function.
2. Warehouse Quality and Operational Compliance Oversight
   • Maintain a routine and visible Quality presence within warehouse operations.
   • Observe warehouse activities to verify that personnel perform assigned tasks in accordance with approved SOPs, work instructions, training requirements, customer requirements, and applicable regulations.
   • Monitor compliance associated with:
     • Product receipt and inbound inspection
     • Put-away and inventory movement
     • Storage and segregation
     • Temperature-controlled product handling
     • Picking and order preparation
     • Packing and shipment preparation
     • Label and documentation verification
     • Product release and shipment authorization
     • Returns
     • Controlled substance h