Quality Lead

Cascades; Eau Claire (WI); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Competitive annual salary + profit分享

Career pathways

Excellent benefits package

Retirement savings plan

Profit sharing

Stock purchase plan

Wellness plan options

Life insurance

Paid Time Off

Employee assistance plan

Lifestyle flex benefit allowance

Collaborative, respectful workplace

Job summary

Cascades is seeking a Quality Lead in Eau Claire, Wisconsin to drive the sites quality systems and ensure product quality across napkins, paper towels, and bath tissue manufacturing. You will lead the QMS, mentor operations teams, and partner with cross-functional teams to deliver compliant, high-quality products while supporting customer audits and continuous improvement initiatives.

This role requires strong analytical skills, cross-functional communication, and a proven track record in

Qualifications

• Bachelor’s degree in a related field.
• Minimum 5 years of progressive quality experience in manufacturing.
• Experience with tissue, paper, converting or highly regulated environments.
• Experience leading customer audits and quality improvement projects.
• Strong root cause analysis and problem-solving skills.
• Knowledge of QMS and continuous improvement methodologies.

Responsibilities

• Lead and maintain the site's Quality Management System (QMS).
• Promote a culture of quality ownership and accountability across all departments.
• Provide guidance, coaching, and training on quality standards, procedures, and best practices.
• Develop and monitor quality KPIs, reporting performance trends and improvement opportunities to site leadership.
• Lead investigations related to customer complaints and quality concerns.
• Conduct root cause analysis and implement effective corrective and preventive actions.
• Prepare for and lead customer, regulatory, certification, and corporate quality audits.
• Maintain compliance with applicable regulatory, food safety, hygiene, and customer requirements.
• Support new product development, trials, and commercialization activities.
• Ensure new products meet customer specifications, quality requirements, and manufacturing capabilities.
• Oversee quality testing programs and laboratory activities.
• Ensure testing methods, equipment calibration, and sampling processes are effective and compliant.

Skills

Quality management

Root cause analysis

Cross-functional collaboration

Quality auditing

Continuous improvement

Education

Bachelor's degree in Quality, Engineering, Chemistry, Manufacturing, Food Science, Paper Science, or related field

Tools

Lean Six Sigma

SPC (Statistical Process Control)

Job description

Bring your expertise to a people-first, dynamic environment where your ideas come to life and excellence shapes everything we do. Join Cascades Tissue Group as aQuality Lead in Eau Claire, Wisconsin and help build a more sustainable future.

As the Quality Lead, you will serve as the senior quality professional for our fully integrated tissue manufacturing operation in Eau Claire, Wisconsin. This facility operates two paper machines and seven converting lines producing high-quality napkins, paper towels, and bath tissue for leading retail and consumer product brands.

What’s In It For You

Taking care of our people is in our nature - so you’ll enjoy:

• Competitive Annual Salary between $90,000-$110,000 + Profit Sharing
• Career pathways that support your goals in a values driven environment where your work directly supports customer success.
• Excellent Benefits Package: Wellness Plan Options, Life Insurance, Paid Time Off
• Financial Benefits : Retirement Savings Plan, Profit Sharing, Stock Purchase Plan
• Wellness Benefits : Employee Assistance Plan, Lifestyle Flex Benefit Allowance
• A collaborative, respectful, and people-centered workplace

Your Role

As Quality Lead, you’ll take on real challenges that bring out your full potential.
Your scope includes:

• Lead and maintain the site's Quality Management System (QMS).
• Promote a culture of quality ownership and accountability across all departments.
• Provide guidance, coaching, and training to operations teams on quality standards, procedures, and best practices.
• Develop and monitor quality KPIs, reporting performance trends and improvement opportunities to site leadership.
• Lead investigations related to customer complaints and quality concerns.
• Conduct root cause analysis and implement effective corrective and preventive actions.
• Prepare for and lead customer, regulatory, certification, and corporate quality audits.
• Maintain compliance with applicable regulatory, food safety, hygiene, and customer requirements.
• Support new product development, trials, and commercialization activities.
• Ensure new products meet customer specifications, quality requirements, and manufacturing capabilities.
• Oversee quality testing programs and laboratory activities.
• Ensure testing methods, equipment calibration, and sampling processes are effective and compliant.

What You Bring

You're a natural fit for Quality Leadif you have:

• Bachelor's degree in Quality, Engineering, Chemistry, Manufacturing, Food Science, Paper Science, or a related field.
• 5+ years of progressive quality experience within manufacturing.
• Experience within tissue, paper, converting, consumer packaged goods, packaging, food, or other highly regulated manufacturing environments.
• Experience leading customer audits, compliance initiatives, and quality improvement projects.
• Strong root cause analysis and problem-solving skills.
• Knowledge of Quality Management Systems and continuous improvement methodologies.
• Experience working cross-functionally in a fast-paced manufacturing environment.
• Strong communication, presentation, and relationship-building skills.Experience supporting customer-facing quality programs and major retail customers.
• Working knowledge of Lean Manufacturing, Six Sigma, SPC, and statistical analysis tools.
• Quality certifications such as ASQ CQE, CQA, or Lean Six Sigma certifications.

If you bring the same care to who you are as to what you do, we’d love to meet you!

Cascades values diversity and inclusion and considers all applications equitably.

Since 1964, Cascades has been driving innovation in the manufacturing sector by offering sustainable, innovative, and value-creating solutions in packaging, hygiene, and recycling.

At Cascades, we respect nature. And above all, we respect our 9,000 employees. With 60facilities across North America, we offer a committed and diverse environment where everyone can thrive and contribute to the company’s success.