Quality Lab Technician

Ashley Furniture Industries; Tupelo (MS); On-site; USD 35,000 - 50,000; Full time

Job summary

Ashley Furniture Industries is seeking a Quality Lab Technician in Tupelo, MS. This role is crucial for ensuring products meet quality standards. Responsibilities include conducting laboratory testing, documenting results, training lab technicians, and maintaining compliance with safety protocols. The ideal candidate will have a high school diploma, attention to detail, and effective communication skills. This is a great opportunity for those looking to grow in a quality assurance environment.

Qualifications

• High school diploma or equivalent; technical or laboratory coursework preferred.
• Laboratory or quality assurance experience preferred.
• Strong attention to detail and accuracy in documentation.

Responsibilities

• Collect test samples and conduct laboratory testing in accordance with SOPs.
• Document test results clearly and communicate findings to personnel.
• Assist in training and cross‑training of lab technicians.

Skills

Attention to detail

Effective communication

Ability to follow procedures

Education

High school diploma or equivalent

Technical or laboratory coursework

Job description

Location: Verona, MS (Tupelo)

Department: Quality

Schedule: Monday thru Friday, 7:00am to 3:30pm

Position Overview

The Quality Lab Technician plays a key role in ensuring Ashley Furniture products meet stringent quality standards and customer expectations. This position is responsible for collecting test samples, performing laboratory testing in accordance with Standard Operating Procedures (SOPs), documenting results, and communicating findings to the appropriate personnel. When results indicate issues requiring immediate attention, the Quality Lab Technician must promptly elevate concerns to management. Additionally, this role assists in the cross‑training and development of other lab technicians to maintain a skilled and flexible team.

Primary Job Functions

Testing & Documentation

• Obtain accurate test samples and conduct testing procedures in accordance with all SOPs and quality standards.
• Document all test results clearly and distribute findings to the appropriate personnel in a timely manner.
• Immediately alert management when test results indicate the need for corrective action.

Training & Team Support

• Assist in administering cross‑training for lab technicians to ensure adequate coverage and team capability.
• Participate in weekly team meetings to communicate departmental updates, goals, and issues.
• Support team development through weekly coaching, training, and company‑provided learning activities.

Compliance & Operational Excellence

• Demonstrate Ashley’s Core and Growth Values in all job duties and interactions.
• Follow and support all Ashley Furniture policies and procedures.
• Maintain reliable attendance and adhere to all safety protocols.
• Actively participate in departmental meetings, training, and continuing education.
• Assist in training other employees and providing departmental backup as needed.

Additional Responsibilities

• Complete additional tasks, assignments, and special projects as required.
• Contribute to maintaining a clean, organized, and safe lab environment.

Qualifications

• High school diploma or equivalent; technical or laboratory coursework preferred.
• Laboratory or quality assurance experience preferred (manufacturing environment ideal).
• Strong attention to detail and accuracy in documentation.
• Ability to follow procedures, adhere to guidelines, and work independently or as part of a team.
• Effective communication skills, both verbal and written.
• Willingness to learn and participate in continuous improvement initiatives.