Quality Lab Technician

Callaway Golf; Chicopee (MA); On-site; USD 27,000 - 41,000; Full time

Job summary

Callaway Golf seeks a lab technician to assist in precision measurements of golf balls and components, analyze test data, and maintain accurate records. You will support calibration, data filing, and QC processes in a fast-paced lab environment.

The role requires associates degree or relevant experience, strong math/Stat skills, and proficiency with Excel and MS Office; English literacy is essential for documentation and reporting.

Qualifications

• Associates degree or 1–3 years related experience; Bachelor's preferred.
• Able to read, write and understand English.
• Basic knowledge of statistics and strong mathematical skills.
• Proficiency in Excel; Microsoft Office experience.

Responsibilities

• Routinely uses devices to measure golf balls and components.
• Prepares data analysis and graphs from test samples.
• Completes spreadsheets and data collection for reporting.
• Performs in‑house calibration and maintains gauge system.
• Maintains electronic data filing system and audits processes.
• Supports engineering and R&D in testing and tooling qualification.
• Ensures safe work practices per PPE.

Skills

Excel

MS Office

Windows OS

Statistics

Mathematics

English

Education

Associates Degree

Experience 1-3 yrs

Bachelor's degree preferred

Job description

ABOUT THE BRAND

Callaway Golf Company is a premium golf equipment, gear and apparel company with a portfolio of global brands, including Callaway Golf, Odyssey, TravisMathew, and OGIO. Through an unwavering commitment to innovation and premium craftsmanship, Callaway designs, manufactures, and sells high-performance golf clubs, golf balls, apparel, bags, and other accessories—setting the standard for performance in the game of golf.

Our Mission: To create demonstrably superior and pleasingly different products powered by innovative technology and premium craftsmanship enabling golfers of all abilities to play their best and find more joy in the game.

Our company is a blend of experience and diverse backgrounds, and together we look to leave the past behind while moving the game forward. For more information, please visit https://www.callawaygolf.com

Roles and Responsibilities

• Routinely uses devices such as scales, electronic indicators, applied force and rebound instruments, both mechanical and electronic, to conduct periodic physical measurements of finished and unfinished golf balls, mantles and centers.
• Utilizes computer software programs to manipulate and transmit data, and prepare unbiased graphical analysis of tested samples.
• Complete spreadsheets and data collection programs to simplify the dissemination of information accumulated in laboratory testing.
• Conduct studies to verify measurement processes to continuously improve turnaround time, precision and accuracy, and reduce paperwork.
• Performs in house calibration procedures for measurement equipment and maintain a gage management system.
• Ensures the integrity of the electronic data filing system.
• Promptly alert supervisors and others to any discrepancies or nonconformance.
• Performs routine audits of production processes related to quality
• Supports engineering in the qualification of new tooling, processes, and materials via tracking pilots and presenting data as a complete package in a non-biased summary in an expeditious fashion.
• Supports R & D and Marketing in the testing of new products, submissions to USGA.
• Maintain necessary files, records, and computer databases of historical information.
• Works towards improvements for process efficiencies
• Work in a safe manner following all PPE and standardized processes
• Perform all other duties as assigned by the Supervisor.

Technical Competencies (Knowledge, Skills & Abilities)

• Proficiency in Microsoft Excel
• Experience with Microsoft Office and Windows operating systems
• Basic knowledge of statistical concepts and strong mathematical skills
• Must be able to read, write and understand English

Education and Experience

• Associates Degree from an accredited 2 year college
• or one to three years related experience and/or training in field; or equivalent combination of education and experience.
• Bachelors Degree from a 4 year college or greater preferred

Physical Requirements / Work Environment (if Applicable)

• The employee may be frequently expose to fumes or airborne particles
• The employee is regularly required to sit at a computer for long periods of time
• Will be required to use vision including close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
• Occasionally required to lift up to 50 lbs.

DE&I and EEOC: Inclusion & Diversity

As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team.

19.95 - 24.98 - 30.00 USD Hourly