Quality Investigations Coordinator — CAPA & Compliance

Empower Pharmacy; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) matching

Paid time off

Job summary

Empower Pharmacy is seeking a Quality Operations Investigations Coordinator to support product integrity and compliant quality operations in a high-growth, regulated environment. You will coordinate investigations, gather data, and assist root cause analyses to drive CAPA completion and continuous improvement.

In this role, you will maintain documentation, prepare metrics, and ensure alignment with USP standards and cGMP requirements while collaborating with Quality leadership and

Qualifications

• Two years of QA/QC experience in pharma or healthcare with investigations exposure.
• Ability to collect, analyze, and document quality data per procedures.
• Strong written communication and cross-functional coordination in a regulated setting.

Responsibilities

• Data collection and organization of investigation data for deviations and events.
• Conduct initial event assessments using approved templates and guidance.
• Draft investigation documentation summarizing evidence, analysis and conclusions.

Skills

Quality investigations

Data analysis

CAPA tracking

Education

Associate degree in science/technical field

Tools

Microsoft Excel

Microsoft Word

Job description

Empower Pharmacy is seeking a Quality Operations Investigations Coordinator to support product integrity and compliant quality operations in a high-growth, regulated environment. You will coordinate investigations, gather data, and assist root cause analyses to drive CAPA completion and continuous improvement.

In this role, you will maintain documentation, prepare metrics, and ensure alignment with USP standards and cGMP requirements while collaborating with Quality leadership and