The Quality Intern supports the Quality team in ensuring all ice cream products meet food safety, regulatory, and company quality standards. This roleassistswith inspections, documentation, and continuousimprovementactivities tomaintainproduct integrity and compliance.
Key Responsibilities
- Assistin routine quality checks on raw materials, in-process products, and finished goods
- Support sensory evaluations (taste, texture, appearance) of ice cream products
- Participate in GMP (Good Manufacturing Practices) and sanitation audits on the production floor
- Helpmonitorcritical control points (CCPs) and document compliance with HACCP plans
- Collect and analyze microbiological and physical test samples
- Assistwith investigations of quality deviations, including root cause analysis
- Support documentation and maintenance of quality records, logs, and reports
- Collaborate with production teams to reinforce food safety and quality standards
- Participate in continuous improvement initiatives (e.g., reducing defects, waste, or complaints)
Learning Outcomes
By the end of the internship, the candidate will:
- Gain practical experience in food safety systems (HACCP, GMP, SQF/BRC)
- Understand ice cream manufacturing processes (mixing, pasteurization, freezing, packaging)
- Develop skills in quality data analysis and reporting
- Learn how tooperatein a regulated food production environment
Qualifications
- Currently pursuing a degree in:
- Food Science
- Microbiology
- Chemical Engineering or related field
- Basic knowledge of food safety principles preferred
- Strong attention to detail and analytical mindset
- Ability to work in a cold and fast-paced production environment
- Proficient in Microsoft Excel and basic data analysis
SELL MORE
- Meetdaily production targets byoperatingefficiently
- Follow production plans and instructions to support overall business goals
- Help reduce downtime by reporting issues quickly and keeping the line running smoothly
- Use materials responsibly to support cost, waste, and output goals
BUY BETTER AND TAKE COST OUT
- Maintain an organized and efficient workstation to support smooth operations
- Use raw materials, packaging, and supplies correctly to avoid waste
- Identifyopportunities to improve processes, reducewaste,and increase efficiency
- Follow standard operating procedures (SOPs) to ensure consistent, efficient results
END TO END QUALITY
- FollowallGood Manufacturing Practices (GMPs)quality checks, testing, and documentation requirements
- Stop and escape if product quality is not correct
- Ensure products meet safety, quality, and environmental standards at every stage
- Follow food safety and hygiene rules, including proper sanitation and allergen controls
- Participate in audits, inspections, and quality improvement efforts
THRIVING PEOPLE
- Follow all safety rules and helpmaintaina safe work environment for yourself and your team
- Support team members, communicate clearly, and work together to hit daily goals
- Participate in required training and development to build skills and grow in the role
- Take responsibility for attendance, punctuality, and teamwork expectations
- Report hazards, near misses, or unsafe behaviors to help strengthen the safety culture
DO GOOD BUSINESS
- Follow all company policies, including safety, quality, and GMP requirements
- Comply withregulatory, environmental, and food safety standards each shift
- Operate equipment responsibly to avoid damage or unnecessary maintenance
- Support sust ainability efforts by minimizing waste, recycling whererequired, and using resources efficiently
- Participate responsibly in company programs and initiatives
BEHAVIORS AND CORE VALUES:
Mustconsistentlyshowcasethe desired behaviors thatrepresentour Core Values.
WE TAKE OWNERSHIP
- Stay committed toresponsibilities from start to finish
- Makesound decisionsand getinto the right level of detail
- Apply resources to initiatives that add growth, improveefficiencies, or reduce waste
WE DO WHAT IS RIGHT
- Choosetransparency over convenience, even if it means difficult conversations
- Set clear roles and responsibilities,enabling everyone to exerciseappropriate initiativeand judgment
- Speak up when you see something that does not align to our values and policies
WE SEEK TO IMPROVE
- Strive to continuously improve and innovateto exceed expectations
- Value feedback from others and encourage open dialogue to understand how we can improve
- Learn from both successes and failures
WE ARE BETTER TOGETHER
- Ensure decisions are based on what's best for the whole business
- Practice inclusion by seeking diverse perspectives
- Treat everyone with fairness and respect
The pay for prospective employees in this role is $25/hour.
Visa sponsorship is not available. Applicants must be legally authorized to work in the United States now and in the future. The company does not provide visa sponsorship or any immigration support (including STEM OPT training plan and H-1B lottery registration) for this position.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.