Quality Inspection & Product Approval
- Perform incoming inspections of raw materials and finished goods and maintain accurate inspection records.
- Approve new items and new product introductions and perform First Article Inspections (FAI).
- Verify that all required inspections have been properly completed by production personnel.
- Ensure products meet established quality standards, specifications, and acceptance criteria.
Nonconforming Material & Discrepancy Management
- Identify, document, and properly manage nonconforming products.
- Create discrepancy reports for manufactured and traded products in MasterControl.
- Communicate rejection reports to Purchasing when discrepancies are identified with traded products.
- Monitor and follow up on materials placed in the “On Hold” location, both physically and within AX.
- Maintain organization, identification, and proper control of all materials in the “On Hold” area.
- Coordinate the disposition of held or nonconforming materials, including credit notes, rework, reuse, return, or scrap.
- Coordinate product segregation when required and issue appropriate quality alerts.
Production Quality Support
- Work closely with Production to identify, investigate, and resolve quality issues.
- Support first-piece approvals, in-process inspections, and final inspections.
- Assist Production with determining appropriate corrective actions when quality concerns are identified.
- Ensure quality requirements are consistently followed throughout the production process.
Training & Quality Communication
- Train employees on: Acceptance and rejection criteria
- Train employees on: First-piece approvals
- Train employees on: In-process and final inspections
- Train employees on: Proper use of measurement and inspection instruments
- Train employees on: Handling of nonconforming materials
- Communicate quality alerts to appropriate employees and departments.
- Provide additional training when quality issues, inspection concerns, or nonconforming materials are identified.
Customer & Supplier Quality
- Support customer complaint investigations and corrective actions.
- Support Supplier Corrective Action Request (SCAR) activities.
- Assist with investigating supplier-related quality issues and documenting required corrective actions.
Quality Systems & Compliance
- Follow and maintain compliance with ISO 9001 and ISO 14001 policies, procedures, and documentation requirements.
- Maintain accurate and complete quality inspection, discrepancy, and corrective-action records.
- Support continuous improvement initiatives related to product quality and quality processes.
- Perform other quality-related duties as assigned.